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In-Game freeze, mouse moves, can't click, can't alt-tab, must restart pc

zoop haha·11/15/2019, 11:10:03 PM·11 votes·6,933 views

Randomly, i will freeze during the game. I don't know why or when it will happen, and it's independent of the champ i play. How do i fix this shit? It has cost me an ungodly amount of games, because i have to restart the computer and with my slow ass computer, it takes 8 minutes to come in. I'm not allowed to gain lp even if i win, so i just don't join back. Makes the game end faster usually so my team can play other matches. At this point i don't care if i lose the account i was playing on but like i'm scared to play on my main cause i don't want it to affect my actual account

PC specs if they help

Processor: Intel core i5 CPU 650 @ 3.20GHz 3.33GHz Graphics card: AMD Radeon HD 7400 Series Baseboard manufacturer & product: Hewlett-Packard, 0B40h RAM: 8.00GB (7.87GB usable)

Please help. I've seen other posts similar to this but they're all outdated, I can't do the solutions they post, etc.

Edit: Thanks to this bug though, not only have i picked up csgo and minecraft again, I also picked up reading, because that's less boring than being forcefully disconnected from league

Edit 2: independent of account i play on, what's happening on the screen, and the champ im playing. I just tried it on my main, first game i played, crashed.

9 Comments

iceyXYZ111/15/2019, 11:30:29 PM1 votes

Honestly,this has also happened to me very recently (Last week).My game would freeze every 1-5 games and I have to restart it.Uninstalling it didn't work,and looking at the Riot support website for any details to help didn't work because I got too lazy to do what would be recommend.I love League and don't want to give it up.It hurts me to know that this is a problem for many players like me.We shouldn't give up.

ExplodingFist6611/16/2019, 12:13:43 AM1 votes

Doesn’t matter what your specs are, the game is breaking for everyone, don’t worry it’s not our fault

inuitmailman11/16/2019, 12:26:13 AM1 votes

Oh hey my guy. Does it happen most regularly around 1:30-2:00? That or if you hit buttons too quickly. Most regularly alt-enter. If none of those then it still sounds like you have the bug I’ve had for around 8 months. As far as I know it isn’t fixable. I’m sill talking with riot support so I’ll let you know if that’s anything. You are correct in that all the threads are old now. And all the solutions I have tried. The only one that SOMETIMES works is putting your game in windowed mode until after 1:30-2:00. It at least stops it from doing the glitch there which is most regular for me. You can switch back once that time has passed and play normally. Still happens for no reason though. I have shit honor I believe due to all the games I’ve been forcefully ejected from. Big sad. But def try the windowed thing and if not that ill let you know if I find anything from riot about my logs.

mack911211/16/2019, 9:09:33 AM1 votes

It sounds like your cpu is overheating check your fans and ensure they have no issues and make sure ventilation is Good.

There is software that can monitor these credentials.

x Royal Solo x11/16/2019, 8:54:54 PM1 votes

I have the same issue. The game freezes, but i can still move the cursor.

I have dual monitors, and all my other programs are still working.

I've lost 4 ranked games that I was ahead in the past 2 weeks because of this bug. My frustration is pretty high.

The last game i lost was my gold 2 promos. I haven't seen any response from riot on the subject.

I've uninstalled, reinstalled, and run a full repair twice, nothing has fixed it.

ψοαεζ11/16/2019, 10:52:15 AM

same problem my game crash and i need to restart comp but i dont have problems with my fans i have app that monitors that / idk why is it crashing should itry to repair ? lol