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help?

Gabychan730··3 votes·1,288 views

so uh I've tried to get in two games and for some reason it won't let me load in, I choose my champ and everything, but when i actually try to get in the game it says a critical error has occoured and the process must be terminated. the other thing that its says is that if i would like to create a trash dump to aid the develpers in troubleshooting this issue and it may take up to 5 minutes. This has never happened to me before and I have no idea what to do, and i don't want to get banned for something i have no control over . Please help me! [sg-soraka]

7 Comments

UnNamed12 votes

I'm currently sitting here trying to get into a game. It just shows the client with the reconnect option but will not let me reconnect or go to the loading screen at all.

Gabychan7301 votes

that happened to me the first time! i logged out of the game a few times but it still wouldn't work. Is it a bug with game itself then?

UnNamed12 votes

I have only tried one game so far, but during that time, I spammed the reconnect button, restarted the client, launched the client as admin, and nothing was able to get me to the loading screen for the game. I'm curious, did you have a windows update recently?

Fermi Paradox1 votes

Have you two guys tried to use the in-client repair tool? Maybe that fixes it. If not, there's another one somewhere on the support page :)

UnNamed11 votes

Having just tried that, I can confirm that no, that does not fix the issue.

nicocharm1231 votes

I was told that roll back to a steady windows version (last few Insider builds cause this issue).

L9 Prodigy v21 votes

Just tried this. No luck. What version are you guys running?

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