Over 3000 IP dissapear

gafus·8/3/2016, 8:14:17 PM·1 votes·277 views

Hi everyone. Today i haved over 5000 IP then i joined game and when i finished it i've looked on my IP numbers and they was under 1800. I didn't buy any runes champions or something else. They just dissapear. Can someone help me ?

1 Comments

ModWuks8/3/2016, 8:15:48 PM1 votes

Hey gafus,

Because this is an account-specific inquiry, we can’t help you out here on the Boards. As such, you’ll want to direct this to Riot Games Player Support by submitting a ticket! As you submit your request, here are some tips that will help resolve this issue as quickly as possible:

  1. Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue.
  2. Be respectful and polite in your correspondences with Riot Support. (They're doing their best to help you!)
  3. Try not to create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket.

If you're unsure where to put your ticket in, just select: [I have a question about League of Legends/Riot Games.] > [Game and Features] > [General Questions]

With that being said, good luck!