I can't log into Riot Games Support to send a ticket

ADarckyCarry··1 votes·446 views

Every time I try to log into support it shows a message that I've succesfully logged out of my account followed by another message saying I should try again later. This bug goes for 2-3 months now. I tried using a different browser, I tried my mobile phone. Nothing. It works for my girlfriend's account for example, but it doesn't work for mine. Help ? Yes, I did select the right region and stuff.

3 Comments

Final Spark Lux2 votes

Hmm. Not sure why it would be doing that. Have you tried clearing your browser cache / cookies?

ADarckyCarry1 votes

I tried installing another browser just for that specific reason mate..

Final Spark Lux1 votes

{quoted}

I tried installing another browser just for that specific reason mate..

I was told this could possibly work. Can you try logging in using an "igcognito" or "private" tab in one of your browsers? If that doesn't work, give this a try:

  1. Make sure you're logged out of boards
  2. Clear browser cache / cookies
  3. Attempt to sign into Riot's support website without logging into boards first.

Apparently this has worked for other people in the past. I'm hoping it will work here as well.

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