Blackscreen Que Bug

WHAT DO YOU WANT FROM ME! Do u have to make my promotion such a living hell? i lose games fair and square fine! why am i ending up with d/c players in my team 60% of the games NOW YOU GIVE ME THIS? I started a que and right when the game start, a message popped up (Active Game Does Not Find or something) Then it turn right into this blackscreen XXXX, so am i suppose to accept my free lose and call it a day? W T X