My Dark Star Thresh Skin is gone

B1izzard·7/17/2017, 3:52:42 AM·1 votes·885 views

Today, i decided to play thresh after a long amount of time, i queued up with some friends on draft and after champ select it said i did not have the skin. I checked after the match and it now says i don't even own the skin. One thing to note was that the skin was gifted to me awhile back by a friend. If anyone is able to provide any info on why this happend or what causes this it would be greatly appreciated

2 Comments

The Bearded Bard7/17/2017, 4:20:30 AM1 votes

Ya know the same thing happened to me a while back with Phantom Karthus. I put in a support ticket and they told me there was no record of me buying the skin.

Pretty bogus, but it was a cheap skin for a champ I barely played, bit of a bigger issue for you. Best of luck!

Riotmoonstones7/25/2017, 5:51:04 PM1 votes

Hey B1izzard,

If a player purchases RP and gifts content with it, and subsequently issues a chargeback for the money spent on that RP, we will remove that content. I'd poke your friend and see if that's the case first.

If you think that content you have received on your account has gone missing and is not due to that scenario, please sure to submit a ticket! We can look into your account and investigate further!