Series 1 Eternal Pass purchased, but Eternals for champions remain locked. [STORE]
I paid the 14,000ish Blue Essence cost to pay for the Series 1 Eternal Pass to unlock all Eternals for current and future champions. Eternals only unlocked for the champion that I had selected at the time and the rest of my champion Eternals are still locked, but my Blue Essence was subtracted. I'd very much like to have my Series 1 Eternals unlocked as that's what I've paid for, or failing that, a refund of my Blue Essence.
The following steps caused this to happen:
- I went to the Collection screen
- I typed Fiddlesticks into the search box
- I selected Fiddlesticks
- I clicked "Unlock"
- On the screen where I was given the option to either select "Fiddlesticks- Series 1" or "Series 1 Eternal Pass," I selected "Series 1 Eternal Pass."
- I paid the 14,000ish Blue Essence Cost
- Eternals progress for Fiddlesticks was unlocked
- I returned to the Collections screen to review Eternals requirements for Shaco as a check to see if everything was truly unlocked.
- Eternals for Shaco were still locked, with the Blue Essence option to pay being removed, but the RP option remaining despite the fact that my client registered the purchase for a full Series 1 Eternal Pass unlock, as I was deducted the 14,000ish Blue Essence.
- Checking other champions, all of them remain locked as well, with Fiddlesticks being the only one that is unlocked.
- I logged out and then back in to see if the client just needed a refresh
- All champions besides Fiddlesticks remain locked despite having paid for the Series 1 Eternal Pass unlock
