Mac user(s) bug on 6.6 and 6.7

Tg8RCCWpor·4/10/2016, 10:02:51 PM·19 votes·1,892 views

Hi, please take the time to ask your friends to reply/ post to this thread to help garner attention. Also, please ask your friends to submit a support ticket regardless of whether or not they're Mac users. We can flip the script and get answers and communication.

Mac Bug on 6.6 and 6.7 : leagueoflegends

TL;DR: Gamebreaking bug on Macs where audio renders 5 times each sound, causing team fights to be about 5 frames. This applies for both 6.6 and 6.7

I know the majority of the community simply won't care about this post at all as it is only a Mac problem. Please refrain from simply telling me to buy a new computer or that I shouldn't be on a Mac in the first place, as this game is designed for both Mac and Windows, they shouldn't neglect the players that own a Mac.

For these last two patches (6.6 and 6.7) there has been a game-breaking glitch on Mac related to audio and frame rate. I can't say I know everything about it at all, but I'll say what I know

Basically what happens is randomly in-game the audio will just go crazy. It is normally almost all game, but if you disable sounds, then re-enable them, you can avoid this bug for the next couple of minutes or so. What I mean by the audio going crazy is that all sounds playing in the game will be played 4 or 5 times, like a ton of echoes happening at once. It makes it quite hard to pay attention to all the sounds going on at once, and after not too long it becomes so unbearable that you're forced to play the game without sound.

The other side of the bug is the frame rate. I believe it is directly related to the audio playing multiple times over, which causes quite a drop in ping as well as frame rate. What I mean is that in every single team fight, I have been averaging about 4-6 fps. Many Mac users I have talked to have also had about 20 higher ping every game because of this. But to team fight in only a couple of frames is a nightmare. Also, think of a 10-man team fight playing at about 5 fps (if you're lucky, I've had it drop to about 2-3 before) with every sound a champion makes playing 5 times. It's not fun.

There is a "fix" for this bug however. But there's a sacrifice you need to make. You have to play the game on the "Disable all Sounds" setting. Meaning you can't hear a single thing that happens all game. That's right. Any helpful indicator of an ability being cast, a teammate pinging that the jungler in coming to your lane, any sound you can think of. Gone. Or you can play team fights on a few frames. You guys realize 5 frames is too slow for the human eye to see motion happening? It's not fun.

I'm sure many people will want to know my system specs. I will say although I have a completely trash computer in desperate need for an update, I know many Mac users with way better computers experiencing this same issue. So I will say I am running OS X El Capitan version 10.11.3 on a late 2008 MacBook. Yes my computer sucks. But this is still a legitimate problem that needs to be a addressed.

Edit: moved TL;DR to top of thread for the convenience of the reader ; ^ )

22 Comments

XxGbC0gPRz4/10/2016, 10:10:15 PM3 votes

I'm asking everyone on my friend's list to please take a moment to submit a ticket to support.

Thanks.

YlmvjOBMpz4/10/2016, 10:12:24 PM3 votes

I have taken the time to submit a ticket to support about this issue. I can't play with my best friend because of this.

Kadavik4/11/2016, 12:14:08 AM3 votes

Can confirm. Thought it had something to do with my internet at first.

YlmvjOBMpz4/12/2016, 12:53:48 PM3 votes

Riot afk please report

XxGbC0gPRz4/13/2016, 9:02:54 PM3 votes

No acknowledgement

YlmvjOBMpz4/14/2016, 1:26:41 AM3 votes

ZZz

Tg8RCCWpor4/14/2016, 1:59:49 AM3 votes

Just checking in to see if there has been any update.

Tg8RCCWpor4/14/2016, 2:44:28 PM3 votes

Asking Riot to please officially way in, it's been more than five weeks since this issue was acknowledged.

YlmvjOBMpz4/14/2016, 2:59:13 PM3 votes

Riot please quit going afk.

XxGbC0gPRz4/12/2016, 12:31:45 PM2 votes

No answers? No sticky post indicating the rate at which a solution is being implemented. You have disabled my account for one month. Actually you have disabled all of my accounts for three months through no negligence of my own. Please consider what you will do to make this right, otherwise I would like full refund on all three accounts. I will return whole product

XxGbC0gPRz4/14/2016, 3:07:44 PM2 votes

No new updates. Five weeks now.

MrBuffington4/11/2016, 1:47:56 AM2 votes

It comes and goes for me, not sure why. AFAIK Riot is working on it, but still haven't found a fix

excepti0n4/11/2016, 5:19:45 AM2 votes

Been playing without sound for 2 patches now...

diffmid4/11/2016, 11:58:21 PM2 votes

I too have this frame drop issue. Game breaking!!!

Tg8RCCWpor4/12/2016, 11:28:20 AM2 votes

Please bump

SKT T1 Dzyrt Ua4/19/2016, 3:58:44 PM1 votes

Taric Taric rework, this week URF mode, but we do nothing to fix Mac client! [zombie-brand-facepalm]

FLAYBOY Magazine4/13/2016, 11:00:08 PM1 votes

riot fix this crap now its ridiculous. its been like 3 weeks now!!!

XxGbC0gPRz4/16/2016, 8:22:38 PM1 votes

No

Tg8RCCWpor4/14/2016, 3:23:46 PM1 votes

21 days. shame

Barkhoof4/12/2016, 11:48:00 AM1 votes

The response has generally been that they're aware of it and working on it. I think KateyKhaos has responded here that there's a possible in-house fix that they're testing and confirming before pushing through. It's frustrating that we're going to go through 2 patches without said fix, best case scenario.