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[CLIENT CRASH] After Patch 6.1 "LolClient. exe has stopped working"

JJYellow·1/17/2016, 7:04:22 AM·20 votes·4,165 views

(Updated 01-17-2016)

Situation 1 (In Queuing- *specially when match is found)


After Patch 6.1 , somehow everytime I'm about to enter champ select in any gamemode that requires queuing, I receive a pop-up message saying "LoLClient.exe has stopped working" while the match is found. I thought it was the problem of my windows 10 because I haven't updated it for a few months. I tried update my Windows 10 to the latest version. However the problem keeps happening. Then I tried to repair LOL, the problem still there. I uninstalled LOL and reinstalled it. The problem just keeps showing up, no matter I updated windows, repair, reinstall LOL.  BUT I CAN PLAY in Draft Pick with some conditions(see below).

**Situation 2**( Invite Friend and Report people after game * [Draft Pick])

BUT I found the new mode "Classic Normal Draft Pick" is the only one I can play. Yet, once I try to invite people to my game, it crashes again, which means I can't be the host. But if I am invited by my friend to the new Draft Pick is good to go. Also, After a game, I tried to report a player, "LolClient. exe has stopped working" pops up.

Situation 3 (Closing Secondary Windows *[Option and Help Dialog Windows])

   I was looking for help because of this issue. Then I clicked the Help Dialog, and I closed the Help Dialog Windows as I found it was unhelpful, "LolClient. exe has stopped working" pops up. Closing the Option Windows is totally the same.
> _To people who don't know Option and Help Dialog:  They are at the right top corner, right next to the summoner profile._

**Situation 4** (Changing Champion Icon)
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 Also, when I click the Champion Icons, "LoLClient.exe has stopped working" appears too.

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**My Information**

My computer is Dell Alienware, Win 10


Please leave a comment if you are experiencing the same issue as mine.
Also If you've encountered these problems please don't be afraid to click "up" to raise the attention. Thanks guys!

26 Comments

Beardyface861/18/2016, 1:51:29 AM7 votes

I have the same issue, and I notice that it seems to be an issue of a secondary window. Hence why the only mode that works is the new draft, because it does everything internally. The other game modes use the old method of the pop up window to AFK check, so does the Icon window, Champ panels, Store pages about adding funds and whatnot.

Valkyriie1/17/2016, 7:57:20 PM3 votes

I have the same problem, however I'm using an Acer Aspire laptop running Windows 8.1; and the "LoLClient.exe has stopped working" notification pops up at random times, specifically when I keep the client open and idle while I do something else offline or I try to queue up in normal blinds with friends.

Sometimes I'm able to get a game or two in before it crashes, but every day since 6.1 was pushed to live the client has crashed at least once.

Suful1/18/2016, 2:27:50 AM2 votes

Same issue here! Situaton 1 overall! It is only happening to me since patch 6.1 and it happens 1 out of 3 games in queu

DewDew1/18/2016, 3:26:51 AM2 votes

Exactly same boat as you guys. My alienware has that alienware operating system on the other login account. That updated and changed a little. Don't think that could make difference though, even though lol launches on main login account which is windows 10.

Marabooo1/18/2016, 4:03:34 AM2 votes

I have exact same symptoms on my alienware too. Only mode that works is Draft mode.

Slayereon1/20/2016, 9:54:45 AM2 votes

For those with an Alienware Alpha, the Alpha's custom UI and drivers are indeed the problem. Despair not, however, you need not uninstall the HiveMind completely. You merely need to disable it while in Desktop Mode. Here's how:

  1. Close League client

  2. Open Task Manager (Ctrl+Alt+Del)

  3. Click on Services tab

  4. Find HiveMindService

  5. Right-click on HiveMindService and select "Stop"

I'm not sure what the reasoning is but once you do this you shouldn't see any more "LOLClient.exe has stopped working" messages. Kind of dumb since this never happened before Patch 6.1, so I don't know what changed that would cause this to be an issue now. Hopefully Riot fixes this soon, though; I actually really like being able to use my DualShock 4 as a mouse (#>_<#)

In the mean time, if anyone can come up with a way to have this service disabled by default upon switching to Desktop Mode, please do share!

LiGrim1/17/2016, 10:01:44 PM2 votes

Thissss I keep getting that notification window every time I'm in queue. Before today I was able to play games after closing and restarting it but now it does it every time I'm in queue making me unable to play games at all. It does this for any type of game mode.

Lionbrine1/17/2016, 10:32:13 PM2 votes

whenever i update my game for 6.1 the client disappears and when i reopen it restarts also i have a alienware too!?[slayer-jinx-unamused]

Suitsworth1/17/2016, 3:13:02 PM2 votes

I haven't actually tried to queue up for Normal Draft yet but I'm having the same problem on an Alienware computer as well. Sometimes I even crash if I go to my Champions page and click a champion or even if I click at all it just randomly crashes but it almost always crashes when I go into queue.

Darkslayer851/18/2016, 1:42:12 AM2 votes

I have the same problem on Windows 8.1, but mine disconnects more randomly, not just on certain actions.

Yolo U Mofo1/21/2016, 1:02:00 AM1 votes

I think I got it. So I tried in administration mood and game would still crash on me. OPEN IN ADMINISTRATION AND MINIMIZE GAME WHEN IN QUEUE, WILL POP UP WHEN QUEUE FOUND. Worked for me everytime thus far. Hope it helps ppl.

Sonsofbattle5/18/2016, 1:23:14 AM1 votes

I am having a similar problem since last patch 6.1/// but I crash with lol.exe. has stopped working after every match and it takes a restart of my computer to be able to log back in. Very frustrating. Alienware Aurora 2 (predell) windows 10

erotic thigh gap1/18/2016, 5:49:28 AM1 votes

Same here, now when i also click on create a ranked team, or selecting a summoner spell during champ select. The league client would stop working. League has been crashing like this ever since they fixed the draft and greyed out screen issue.

CallMeFoo1/18/2016, 3:57:13 PM1 votes

will this bug be patched next patch please say yes i just want to play league of legends

General Weedy691/18/2016, 4:03:55 PM1 votes

Try open it as admininstator worked for my problems

Shadow N0VA1/18/2016, 6:28:43 PM1 votes

same problem same alienware alpha pls help tried everything rito

Shadow N0VA1/18/2016, 8:34:25 PM1 votes

it works again got alienware alpha try messing with the hivemind might work

DewDew1/18/2016, 10:07:20 PM1 votes

Just tried Mr shadows idea above^^

Used the alienware operating system and added league to the hivemind launcher.

So far any second windows within the lolclient page don't cause any crashing!

Will post with any changes but thanks man :{)

DewDew1/18/2016, 10:30:46 PM1 votes

Hmm. May have to take that comment back. I've gained control over more things now such as summoner icon but the game still closes on second windows such as champion details and accepting game joins.

One thing to note, It ran like nothing was wrong when that pop up kept coming about the new season. After saying yes it would work. Since the pop up stops appearing it has gone back to crashing.

Laprica1/18/2016, 11:16:26 PM1 votes

same issue, running on a Surface Pro 2 with Windows 10. I tried uninstalling and reinstalling league, but it still crashes sometimes when a sub window pops up such as:

trying to change summoner spells when it's time to click 'accept' after waiting in queue clicking invite while in the new team builder opening the store

it doesn't crash every time, just sometimes. Usually restarting the client fixes it

rycisko1/19/2016, 12:42:31 AM1 votes

FOR THOSE PLAYING ON AN ALIENWARE ALPHA (And maybe other Alienware?)

I ended up just uninstalling Hivemind since I never use it and I haven't had an error pop up since. Been playing ever since. I don't know if I'd pitch just a straight uninstall but at least we know the root cause of our issue