[client] opening the stats page of the profile makes champ select not load

ninjoclo·1/26/2020, 2:21:23 AM·3 votes·1,510 views

step 1. go to your profile and open the stats section. ( for me the stats section only shows the overview on the side, without the play style graph filled in.) step 2. now you game is broken. if you click on the server issues button next to the "play" button it doesn't extend all the way, you can't access your items, you can't view other peoples profiles, you can't view your profile (other than the broken stats page and how or record highlights) or collection, you can't access TFT, you can't choose your roles for draft mode( clicking on the select role button just doesn't do anything), and most importantly, you can't load champ select. (you can hear it but nothing loads on your screen.

I know you can't join ranked games or co-op vs AI games or the practice tool. starting a tutorial just won't do anything but will allow you to do something else after a while (the button just looks clickable again) or you just won't see the tutorials at all.

when in a champ select you see a black screen and at the top you see the menus in the profile section. you can click on them but once again can only see how to record highlights and the broken stats page.

there are two ways I have found to break this "soft lock" state, exit the client and re-open it, and trying to start a tutorial and returning to the menu (if you can)

a little annoying because I wanted to see how well I've been doing as A Sol, but overall not that bad, just avoid your stats.

2 Comments

NTDGG1/26/2020, 8:14:06 PM1 votes

I'm having the same exact issue. If I try to play it freezes up as you say and then I have to quit which kicks me out of a game and penalizes me for a dodge. I have to restart the client to get into a game making sure not to try to click the stats button first.

Arwen Ariniel1/29/2020, 2:28:48 PM1 votes

Yups, exact same problem. After checking stats, champion select screen does not load. You can hear it tho, so you are forced into a dodge, and suffer the dodge timer :(

edit: problem exists for me since patch 10.2