Game Bug: Windows 10 September 2016 Anniversary Update Crashes League Matches [Crash]

Lord Chickpea·Sep 11, 2016·8 votes·10,888 views

On 10 September 2016, my Dell XPS 13 forced started the Windows 10 Anniversary Update. After the update, on 11 September 2016, every game I have played (2, as ), has crashed at the "Welcome to Summoners Rift" opening. The crash is just a screen and audio freeze that I cannot exit except by forcefully shutting down my computer. The League Client and matchmaking screen seem to work fine, and the crash seems to only occur when a match starts. I have probably been reported multiple times for "Leaving Game/AFK", so hopefully Rito reads this and pardons my crimes. I've rolled back my Windows 10 version to whatever came before the September update, so hopefully this fix works. Has this happened to anyone else?

14 Comments

Best Kog NASep 11, 20161 votes

It has for me, you have to set the Lol client and the Air client to both run in compatibility mode. This fixed the crashes for me.

RedPandaRiceSep 19, 20161 votes

How do we do that?

xAlphaRampagexSep 12, 20161 votes

Ctrl Shift Esc

EndlessSorcererSep 12, 20161 votes

I had the exact same issue after the Windows 10 Anniversary Update. The screen froze, audio stopped entire, I couldn't access the task manager and I didn't blue screen. I had to hold down the power button on my computer to turn it off.

The simplest fix (and the one which worked for me) would be to set the following file to run in Compatibility Mode for Windows 7.

Just change the following property for this file:

C:\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases\0.0.1.144\deploy\League of Legends.exe

Properties -> Compatibility -> Compatibility Mode (Set to Windows 7)

ChaolisOct 29, 20161 votes

Did this, did every .exe in the folders. I crash right after selecting champion, and it crashes right before the loading screen. I have repaired / reinstalled / latest vid card drivers / latest computer firmware / drivers for everything, compatibility win 7 on everything, this all broke after anniversary update. i have spent 3 hours trying everything, and now im pissed because I cant play. what a waste of a friday night.

EndlessSorcererOct 29, 20161 votes

Yeah, that was an old stop-gap I used.

The proper solution for me ended up being to disable Xbox Game Bar.

Instructions

ChaolisOct 29, 20161 votes

I used the registry stop for game bar, and rebooted since im not even signed into the xbox app, still happening :(

ChaolisOct 29, 20161 votes

I found out that I had a custom resolution set, and it was saved in the config file under 1826 x 1028, i changed tvs and this one showed correctly under 1080p, so even after resetting all video drivers, the LoL config file was still showing unable to rendr, i found this at bottom of the most recent log, and i recognized the resolution as from my old TV resolution

Thanks guys!

RedPandaRiceSep 19, 20161 votes

I have had a hectic few days with a lot of crashes! I finally fixed it and didnt crash for 10 hours! I go to play league, and i couldnt load into a game, it wouldnt open. So I repair, didnt want to be reported! (This is happening as i type this) and it crashed as soon as i loaded in! What is going on riot? I need a fix!

KenioSep 22, 20161 votes

I've just got the Windows 10 update on my laptop today and the same thing accured to me. Just as I'm about to do my freaking promo! - Story of my life -

Are we forced to wait for Riot to make an update for this or what??

EndlessSorcererSep 22, 20161 votes

When I mentioned a workaround using compatibility mode, Porocles replied and said that the issue seems to be with Xbox Game Bar.

Disable that and you should be good. It worked for me.

CinnamonRollBabeSep 27, 20161 votes

My computer force updated today and when I logged in to play league with my friends, my whole computer froze and had to force shut down. I have reconnected then it would happen again another two times. I don't know what it is so can someone please help???

soap231Nov 27, 20161 votes

same problem

FuzzyUsagiNov 29, 20161 votes

Has anyone come up for a solution to this yet? I do not have an Xbox game bar and I just got this computer over the weekend. It worked just fine over the weekend and then my windows updated and now my game freezes every time after the loading screen. I have to restart it and it does the same thing. Is there a solution?