Not receiving Chests after S- or higher

Red Sonja·Mar 13, 2019·2 votes·1,853 views

Hello,

So, I recently noticed that in the bottom corner of my profile (still kinda new) it says I have 4 chests available. To receive a chest I need to earn an S- or higher. I have been scoring S- or higher including 2 last night and yet I did not receive the chest. No they are not on cool down. I put in a ticket last week and have gotten no response. Hopefully I can get an answer or have it fixed.

Thanks!

P.S. Love the game. Reminds me of the custom map D.O.T.A back in the days of Warcraft 3. P.P.S. Kayle needs to be hit with the nerf bat.

5 Comments

Sona PingMar 13, 20191 votes

You were playing Leona and Ziggs champions that you already received the Hextech Chest for. That's probably the reason, correct?

P.S. Cool, glad you are. And I think it should remind you of it, it was made with some of the same people. P.P.S. Nerf batter is stretching out right now.

SillaeMar 13, 20191 votes

[{quoted}](name=Sona Ping,realm=NA,application-id=LqLKtMpN,discussion-id=6EP19EwM,comment-id=0000,timestamp=2019-03-13T20:45:48.766+0000)

You were playing Leona and Ziggs champions that you already received the Hextech Chest for. That's probably the reason, correct?

P.S. Cool, glad you are. And I think it should remind you of it, it was made with some of the same people. P.P.S. Nerf batter is stretching out right now.

I didn't receive a chest for Leona either after getting an S, despite having a chest available and not having earned a chest on Leona prior.

I think Leona might just be bugged.

Submitted a ticket with photos and all that, but no response.

Red SonjaMar 13, 20191 votes

Yes, I mean if you're telling me that i can only receive the chest once per character, fine. But if that's not so i have not gotten a chest in over a month and I get S- or higher on Leona at least 3+ times a week

Sona PingMar 13, 20191 votes

Yes, it's a chest per champion and it resets each season.

Red SonjaMar 13, 20191 votes

Thank you! Finally got my answer.