[Client] I am not receiving Trials Tokens after playing games with the pass

VeryGrumpyPie·May 12, 2019·13 votes·5,815 views

After finishing a game, I receive the notification that I've won X number of Tokens, but after looking in the Loot tab, they aren't updated. They are still not updated even after I reopen the client multiple times. For almost the whole day I was unable to gain tokens, although at the beginning of the day I was able to, and they also updated with no issues until I reached 2006 tokens. I can't be certain if it has anything to do with the number of tokens I've reached, but nothing else that I can think of happened in the middle of the day that could have resulted in me not being able to receive Tokens.

I might just be overreacting, but if a season pass is implemented that makes you pay money and play the game to receive the rewards, I expect the system to be up to date to assure me that I'm receiving my tokens.

20 Comments

ChosiMay 13, 20195 votes

Same here bro.. Literally cant even get a daily bonus, at least 10 games no tokens at all, I sent them request waiting for answer and they better give us our tokens back jeez..

BaldazzorMay 13, 20193 votes

Same here, after 2030 I magically stopped getting tokens. I made a ticket but no response yet. I get the message that I am awarded the tokens but they were never added to my inventory.

X1ndusMay 13, 20193 votes

Same here. I'm not chasing 2200 for Prestige Poins but I also realised that I stopped getting tokens. I played like 5-6 games when I was about to craft some Champion Shards. I opened Loot Tab and I had 10 Tokens. Didin't recieve any from previous games. Will we get those tokens somehow? Because, thats why I bought pass on first place :'D

IEE FreaXMay 13, 20193 votes

Same problem... i really hope they will fix this... i chasing 2200 trial tokens and this really pissing me off -_-

SotoriousMay 23, 20193 votes

yep same problem here it really makes me mad

BurgermanizMay 13, 20192 votes

me too it gives me the daily bonus but i think i figured it out. I belive it has to do with the repeatable mission cause i played aram twice first time i got tokens second time i didn't and i don't get from Summoner's Rift. (all won game btw)

BeelzebóbMay 13, 20192 votes

Same here, I am on a very tight schedule with my tokens and I do not have much free time but still want to get to 2k, I hope the tokens it said I received will actually be given to me, if not, then that would be very f***ed up of them.

FallenTwinsTvMay 13, 20192 votes

Same here I didn't get tokens when i completed 3 missions (3x15 tokens) -_-

HisHolyDadMay 23, 20192 votes

I have seen this situation three times, I have lost 60 Trials Tokens, I am very disappointed and very angry

PinkiePykeMikeGRMay 24, 20192 votes

same problem here [sg-shisa]

TânuMay 24, 20192 votes

Same problem here [sg-lux-2]

AlesskaMay 25, 20191 votes

me too what is happening! anyone got a solution?

LovesMay 24, 20192 votes

Same problem :( It's so frustrating cause this is making gettin the Lux skin even harder. [cass-cry]

TânuMay 25, 20192 votes

No solutions, no response from riot, guess we just lost money for this scam pass

MyszaMay 25, 20192 votes

Same here :/

KukerAMay 25, 20191 votes

Same problem

HisHolyDadMay 26, 20191 votes

Yesterday I encountered this situation for the fourth time. I won ARAM, but I didn't get anything. This is very disappointing, I spent money but nothing, I will never buy this thing again.

HisHolyDadMay 27, 20191 votes

today i met this situation again, i got nothing after game, its about 20 trials tokens , i lost 20 tokens...

HisHolyDadMay 28, 20191 votes

today i met this situation again, i got nothing after game, i lost 48 trial tokens... i want to say F to riot, please help me?could u help me ????????????? the 6th times!!!!!!!!!!!!

HíyoriJun 1, 20191 votes

Yeah, same.. I only need ~150 tokens for the Lux skin. Actually I would already have that if not that stupid bug. Are they serious.. [sg-soraka]