account transferring on its own

Asphentora·11/13/2015, 3:28:52 AM·1 votes·526 views

I made an account in EUNE about a year and half ago when I was in Kuwait ign: Asphentora . and I recently transferred to NA due to my university being in Canada and everything was going good, until today the 12th of November 2015 around 9 p.m. ottawa, ON. time when I was joining a draft normal game with a friend my account suddenly started transferring and closed the game client. I tried to log in again in NA but kept on telling me wrong user name or password, so I went to check if it actually transferred on its own and checked EUNE back again and I just logged in like I've never even transferred to begin with. Can someone help me with what's going on ? like I didn't purchase a transfer back or anything. It may be Teemo 's work but it's unlikely that he would do such a satanic thing. P.S.: everything I bought when I was in NA didn't disappear or anything, so it's just like a regular transfer.

2 Comments

Yes Elise Supp11/13/2015, 11:41:07 AM2 votes

I'm no expert in the stuff but I would heavily suggest changing your password and login details as soon as possible, as there's always a small chance your account was stolen or accessed without permission. You should also file a formal report at https://support.riotgames.com/ under Technical Issues, as the actual support team will likely be able to address your issue personally and correct any issues with your account.

This link may also have relevant information pertaining to your issue: https://support.riotgames.com/hc/en-us/articles/201751924-Account-Transfer-FAQ#h1q9

Hope that helps. :3