download and support links on main site are broken?

Luca Goers·1/12/2015, 3:18:57 AM·1 votes·1,211 views

Why is the download link broken? I've tried downloading it yesterday and today but it says an error occurs and the page wasn't found. Does anyone know what is wrong? I've encountered this for two days.

11 Comments

RiotEambo1/12/2015, 3:22:26 AM1 votes

Hi Dalvin - can you please try the following?

Go to start and search for "Network and Sharing Center". Open this option.
In the middle of the screen to the right, you'll see: 'Connections: XXXX' Where XXXX is your type of connection (IE: Wireless, Local Area Connection). Click on this to open it.
Click on 'Properties'
Locate the field for "Internet Protocol Version 4 (TCP/IPv4)", and double-click it.
On the bottom, select "Use the following DNS server addresses", and input the following:

Preferred DNS server: 8.8.8.8 Alternate DNS server: 8.8.4.4

Click OK twice

At this point we've changed the DNS settings, but we'll need to flush the old settings.

Press Windows Key + R to open up Run
In run, type "cmd" and hit enter
Type "ipconfig /release" (note the space in the middle) - let this run.
When completed, type "ipconfig /renew" (note the space in the middle)
When completed, type "ipconfig /flushdns" (note the space in the middle)
Once completed, try the download again.

Luca Goers1/12/2015, 3:28:49 AM1 votes

I would try to do that, but you see I uninstalled the game and planned on redownloading it. the game is no longer on my computer and I've tried to reinstall it but the download on the main site does not work.

https://signup.na.leagueoflegends.com/en/signup/redownload

if you click download it says there is an error.

Luca Goers1/12/2015, 3:31:37 AM1 votes

Thank you. I feel kinda stupid because I didn't even notice the last part. Sorry for that! Thanks! :)

Luca Goers1/12/2015, 4:52:45 AM1 votes

I tried all of these. I have the game back because I did a system restore, but all of these steps did not change anything. When I did the first two steps on the cmd it said there was an error and they didn't work. I tried every part of the steps but they did not work.

Luca Goers1/12/2015, 5:02:14 AM1 votes

192.168.254.254 is the IP/Server that comes up when I typed that in.

As for the exact errors I'm getting: For the /release it says the system cannot find the file specified For the /renew it says the system cannot find the file specified

RiotEambo1/12/2015, 5:05:44 AM1 votes

So it looks like your DNS changes didn't take - that command should be returning 8.8.8.8.

Can you please try the above steps, and make sure you're adjusting the right network adapter - if you have multiple, you may have picked the wrong one (IE: Wireless instead of wired, etc.)

Thanks!

Luca Goers1/12/2015, 5:34:08 AM1 votes

It is working now! Thank you for all your help! :)