So yesterday i got a mystery gift from my friend , the skin is Heartseeker Orianna. As you see https://gyazo.com/64358998aa479522c75e3b620cec1509 it does show that i got her ,but when i want to choose the skin it shows that i havent owned it https://gyazo.com/a7be73d447e5a2970d9bf562609bba04 . Is this a bug or am I missing something? Thanks for the help 
Hiya!
Try giving your client a reboot and see if it's a visual glitch. If that doesn't solve the issue, it's possible it was removed due to a chargeback.
If a player purchases RP and gifts content with it, and subsequently issues a chargeback for the money spent on that RP, we will remove that content.
If you believe that content you have received (Heartseeker Orianna) on your account has gone missing and is not due to the scenario above, make sure to submit a ticket! We can look into your account and investigate further!
