Unable to refund Champ without the skin first

morecowbell1·11/24/2016, 10:47:57 AM·2 votes·1,173 views

hi there

So i recently bought Shen. He was my first champion I bought and I decided to open my free Hextech Chests, What i received was the usual plus a warlord Shen skin. I soon realized that Shen wasn't for me and decide to refund him. And here the problem lies . Since i didn't buy the skin i am unable to refund the skin and since I cant refund the skin am unable to refund Shen Is there anyway around this? or am I stuck with Shen forever

thanks

2 Comments

TouchFluffyTaìl11/24/2016, 10:56:55 AM1 votes

Send in a support ticket and ask them to remove it from your account.

Riotmoonstones11/29/2016, 6:45:29 PM1 votes

Hey!

Refunds for any content needs to be within the last 90 days, so I don't believe you'd be able to refund Shen, regardless of owning the skin or now. I'm not 100% sure how the skin/champion would work with refunds, especially skins from from Hextech. If you shoot them a ticket, they'd be able to give you a definite answer and, if they're able to, make any adjustments to your account.