[CRASH/CLIENT] Game crash, lost 34 LP and can't log into my client at all

Wangalangg·5/22/2017, 1:34:53 AM·3 votes·330 views
https://i.gyazo.com/f8c2ba47f5a77e3701c4a80cd3613ac1.mp4

Hi,

Description of bug: Today I played a few ranked games and left for about an hour. When I came back, I started up the client and entered a ranked game as usual. However, my game bugsplatted in loading screen and when I tried to log in, the client immediately tells me my password is incorrect. I tried it with another account and the same thing happened and I have already made sure the passwords entered were correct. I restarted my computer and the client still won't let me log in. The same thing also happened yesterday, but after I restarted my computer yesterday, the client gave me a 0.1 MB patch and I was able to log in again.

How to reproduce: This has happened twice so far and I'm not really sure how to reproduce it other than to go into a ranked game like normal.

Other concerns: I would really appreciate it if I had my 34 LP refunded to me and I hope that due to my playing history that it's clear I have never AFK'd in ranked games or left out of frustration nor did I mean to for these past 2 remade games. Thank you for reading and if there are any questions please let me know!

Update I started my client, it restarted itself, and I can log in now. My other concerns still remain the same, though.

1 Comments

Belarusian Shake5/22/2017, 4:41:24 AM2 votes

Same happened here. This needs fixing.