Not getting Hextech Chests or Mastery 6 Tokens

Supahh Mann·2/28/2017, 8:09:01 AM·1 votes·760 views

Its happened several times now, after I've gotten S- or better I don't receive a chest or mastery 6 token for my champs. I am aware of the cooldown periods for receiving the chests and checked my profile which stated I have 4 chests available. This has happened several times now and its just getting frustrating. There's no point to this reward system if the players can't receive any rewards! Hopefully someone can tell me if there's perhaps something on my end that's being done wrong...

5 Comments

Zombiemaster2/28/2017, 8:49:01 AM3 votes

Tokens: What game modes are you playing? Normal and ranked Summoner's Rift are the only ones that will grant mastery tokens. Playing ARAM, TT, or any of the RGM's will not get you a token.

Chests: While you may have 4 chests available, you can only earn one chest per champion per season. Once you earn a chest with a champion, you will no longer be able to earn another chest with that champion until the next season. To check with which champions you have already earned a chest, you can check your profile. Any champion whose icon has a thick gold border around it you have already earned a chest with.

420 grams2/28/2017, 2:06:52 PM2 votes

URF doesn't count homie

MrHaZeYo2/28/2017, 8:48:47 AM1 votes

Have you gotten any sort of chat ban or whatever recently?

TheLastShadow452/28/2017, 10:02:22 PM1 votes

You can only get mastery tokens in normals and ranked SR Queues. No gamemodes will get you them.

For the chest, it has to be an S- and above on a champion you own and have not a gotten a chest for this season. It is 1 chest per champion per season. Now you could get a chest even if you don't get an S as long as you have a premade that gets an S in the same game.

Supahh Mann3/5/2017, 4:13:00 AM1 votes

Thanks everyone! This helped a lot... Guess I'm just a retard :(