Client and Ingame bug
Playing a match just now, several minutes in game client freezes. After waiting a moment I have to CTRL+ALT+Delete in order to minimize it, then have to use task manager to close it since being frozen it could not close normally. Fair enough, I wait for a moment on the Client waiting for 'Match in progress' to change to the reconnect button. It doesn't. I close the client normally since I assume the non standard way the game was closed meant the client couldn't tell I needed to reconnect to the game. So I reopen league, it gives me the standard message of another instance of it running, asking if it should close the previous instance. I choose yes, and let it load the launch page. Unfortunately for me, the client then decides to bug out. 'Unknown platform error' pops up and prompts me to send a bug report. I click yes, starting to get nervous about the fact that I'm trying to reconnect to my still running game. And then another 'Unknown Error' message pops up and it closes the first error dialogue box. At this point the launch button becomes click-able, however does nothing. I have had this happen once before A few months ago. Closing and restarting client leads to same loop of errors leaving me on the dead bugged out client, unable to so much as launch to the login page. I restart the computer, after which everything works fine and I can reconnect. Team is happy to see me, I apologize and we go on to win a few minutes later.
And them I am pleased to have made the acquaintance of your new leaver buster thing. Forces me to agree not to leave again. Unfortunately this leaves a rather bitter taste in my mouth, seeing as this whole situation was the game and client freezing, not giving me the option to reconnect, bugging out upon being closed and reopened, and then requiring a system reboot to even work. Thankyou. I've read the thing about not QQing over the new leaver buster and such, but that doesn't stop it being so bitter. Again, thankyou for making me feel like a valued customer. Thankyou for making me feel good about the money I've spent on this game and thankyou for proving me right when I first read about this new leaver-buster, and knowing that I would be hit by it at some point or another, not for leaving or AFKing, but because your clients would bug out and crash, or the league servers would play up again. Seriously, it feels great.
Consider giving users greater power to reconnect to bugged matches. If you can't program the client to be able to tell if the game has crashed or its process killed, at least make the button to attempt to reconnect available for use, for when your client gets it wrong and the game has disconnected without it noticing. I can't even comment on the perfect storm of bugged programming that must have occurred to prevent the client from working after the first instance was closed. If you want to reduce disconnects, give people the power to reconnect without having to fight these sorts of running battles with your platform.
PS- as a supplementary note, I noticed that during the time the game crashed and client needed a system reboot to function at all, that the login screens were flipped to the RekSai version, as well as her being made available in store. Possible coincidence, possible root. I'd rather not have this happen again, so there is your report, and again Thankyou.