Can this dodge penalty please be removed from my account?

https://imgur.com/GQksXUb https://imgur.com/ZJyzSnC

Simply put, the client glitched on me making a popup for accepting queue infinity until i exited the client. This would be fine and all, but the thing is I was in promos and got penalized for something out of my control, so I ask if the penalty may be reverted please and thank you.