[CRASH] Sudden ingame freezing causes game to be completely unresponsive

KimchiBananaRoti·11/23/2018, 4:25:58 AM·21 votes·7,035 views

The game will completely freeze during gameplay at random and become unresponsive, forcing me to force close the game with task manager in order to reconnect from the client.

After the game freezes, I cannot interact with the game in any way(keys, clicks, trying to move camera do nothing). Details : Game becomes 100% static, like a picture. Unable to recreate it on command. Tends to happen within the beginning minutes of a match, and has happened a maximum of 3 times in 1 game. However usually it happens only once per match. Freezes roughly every other match, but has happened 2 matches in a row before. Freezes while watching replays too. Froze less frequently in the past, but since the past 2-3 patches it happens more and more consistently

Miscellanous Details : The cursor however still appears as normal and I can move it around the screen, but game does not respond. When I watch a replay of a game where the game froze, at the time of the freeze my champion will stay still and eventually say I disconnected. Sometimes the windows 10 error noise will also play when the game freezes. No ingame sound after freeze. Does not seem specific to any particular champion. Freezes on both Howling Abyss and Summoner's Rift.

Edit : Looking at other threads I remember some other things that also occurred in my games but I thought nothing of at first. When I reconnect, there are visual glitches. Such as,

  1. TF's Pick A Card permanently over his head.
  2. Towers that are down still being visable, pingable.

https://matchhistory.na.leagueoflegends.com/en/#match-details/NA1/2914956809/205354859?tab=overview In this particular match the game froze around 1:40 ingame time.

FINAL EDIT : this solution I found in the forums has been working for 7 games so far, it might be worth a try if you haven't tried it yet https://boards.na.leagueoflegends.com/en/c/bug-report/mRZx22cU-in-game-freezing-cannot-tab-out-must-restart-pc-how-to-fix

18 Comments

RushWorthy11/23/2018, 6:04:45 AM8 votes

I think I'm having the same exact problem, but in my case task manager also has difficulty ending the lol client so everytime I gotta shut down my HP laptop in order to get my game to quit and restart my client as quickly as I can to not be too behind of the game. Its so annoying I can barely play rank without be afraid of my client crashing and setting me behind and losing games.

Ashley Hoe11/23/2018, 5:16:13 PM5 votes

Hey,

I have the same problem, it can happen at anytime of the game, the sound of a Windows 10 errors comes and the game freezes but my cursor doesn't move and I have to do like RushWorthy and restart my HP laptop (same brand ? Could the issue come from there ?) : i tried uninstall et install again, it worked for like 6/7 games and then the problem appeared again.

I don't think it's firewall related either.

It's starting to get on my nerves tbh :/.

his barber11/23/2018, 8:18:17 AM5 votes

Same here. All the fancy patches just get going nonstop and they never check for these shitty bugs

uNhoLeee11/23/2018, 8:18:57 AM4 votes

yup, the crashing frequency the past couple patches are becoming worse and worse.

TotallyEtal11/23/2018, 8:58:24 PM4 votes

Upvoted. Until now only happened to me in howling abyss. Is there anything we can do to help solve the issue, riot?

Ferox11/24/2018, 1:37:06 AM3 votes

It's been around for a few patches, and I still haven't seen them address it. Extremely anti fun bug to have since it's so random and inconvenient. It would be nice if they could let us know they know it's happening and are working on it, but I doubt they even look at the boards anymore tbh.

Beltizad11/24/2018, 4:34:31 AM3 votes

Same here. It seems Riot is disavowing responsibility for the problem. Well, I've disavowed myself of Riot till they fix the problem. I've heard them blame windows, the internet, Obama, and Trump. But the truth is they're too fucking lazy to do anything about the 11 people who have reported the problem. My $2700 computer is too damn expensive to get broken by a shitty game. BAI

My Main is Dyrus11/24/2018, 2:59:10 AM2 votes

Have the same problem it has happened up to 7 times in a game for me, I have ran hextech repair tool and done fresh installs and everything.

bigestrob11/23/2018, 9:37:41 AM2 votes

yup same problem and its driving me crazy

Rasherigan11/23/2018, 4:22:48 PM2 votes

Same here. Happens just before the victory screen and all i can to is restart my computer. And I have a similar problem before a game. As I am loading into a game the client crashes and forces my computer to restart.

TankyMasochist2/26/2019, 6:29:18 PM1 votes

It’s been happening for me too, mostly howling abyss but once or twice in regular games. Been prevalent ever since the end of last season. Seems to be more likily to happen with more effect items but in regular mode I don’t have it happen too much even with effect items). Also seems to be more likily to happen if you keep the client open for a long time, back to back games or just leaving it open like 5+ hours seems to trigger it.

Capn Gingerbeard2/1/2019, 3:18:25 AM1 votes

This started for me about 2 patches ago. Need to restart my PC to clear it. Just adding to the pile.

JUNsational6/7/2019, 11:24:27 PM1 votes

Have the same issue happened 3 times in one game and happens about once a game after. This is fucking ridiculous when it happens in ranked games.

Cybercrafter2/8/2019, 9:11:35 PM1 votes

Same problem here... anyone found a solution?