Skip to content

System Error and Stuck in game

NeoSaberu··3 votes·1,738 views
Login - Dropbox

So I was playing League of Legends and my game got stuck on in game, i waited 2 hours and it worked but a minute after I started playing I got a system error telling me to create a dump file, Riot Games can you please fix my game? I sent a link to my dropbox with the dump file.

                             Thank You

6 Comments

ModDaenrysTargaryen1 votes

I would recommend you submit a Support Ticket to Riot. they will be able to help you there.

PhilipN1 votes

I left a support ticket and the person who responded (who may or may not be a Riot employee; I think they get some outside people who are considered experts to help with their chat responses if I understood correctly) said to disable my antivirus, run Hextech Repair Tool, the usual, and not to have any overlays. But it seems not to just happen when I have an overlay, and I'm pretty sure Malwarebytes isn't causing the problem (I've had it a few times over the years in regular Summoner's Rift play, but **extremely ** infrequently, so it mainly seems to happen in a large minority of games in TFT. Unfortunately, it seems to only affect my ranked games, which means it's either Ranked in particular that's causing the problem, or this particular patch since that's when ranked came out and I started playing it.

ModDaenrysTargaryen1 votes

{quoted}

I left a support ticket and the person who responded (who may or may not be a Riot employee; I think they get some outside people who are considered experts to help with their chat responses if I understood correctly) said to disable my antivirus, run Hextech Repair Tool, the usual, and not to have any overlays. But it seems not to just happen when I have an overlay, and I'm pretty sure Malwarebytes isn't causing the problem (I've had it a few times over the years in regular Summoner's Rift play, but **extremely ** infrequently, so it mainly seems to happen in a large minority of games in TFT. Unfortunately, it seems to only affect my ranked games, which means it's either Ranked in particular that's causing the problem, or this particular patch since that's when ranked came out and I started playing it.

I wish I could help you. I do not know alot about this, that is why I suggested you talk to support. I am sorry that you ran into these issues but talking to them is the best way to fix your problems.

jtkitten1 votes

{quoted}

I left a support ticket and the person who responded (who may or may not be a Riot employee; I think they get some outside people who are considered experts to help with their chat responses if I understood correctly) said to disable my antivirus, run Hextech Repair Tool, the usual, and not to have any overlays. But it seems not to just happen when I have an overlay, and I'm pretty sure Malwarebytes isn't causing the problem (I've had it a few times over the years in regular Summoner's Rift play, but **extremely ** infrequently, so it mainly seems to happen in a large minority of games in TFT. Unfortunately, it seems to only affect my ranked games, which means it's either Ranked in particular that's causing the problem, or this particular patch since that's when ranked came out and I started playing it.

If your game has crashed after champion select then check out this post: https://boards.na.leagueoflegends.com/en/c/bug-report/u28PhgrF-patch-914-a-critical-error-has-occurred-report-megathread

I do not recommend using 3rd party programs and unless Riot states that an antivirus is causing an issue then assume otherwise. Riot Employees will have a tag directly to the right of their names.

FearTheDeep1 votes

I'm stuck with "Game in progress..." and can't do anything. I didn't even get the game to load. It just went to that screen and never tried to open.

jtkitten1 votes

This seems to be related to a 9.14 Patch issue. I recommend checking this thread here: https://boards.na.leagueoflegends.com/en/c/bug-report/u28PhgrF-patch-914-a-critical-error-has-occurred-report-megathread

Consider yourself lucky if you came across this issue and you were not playing ranked. Many, including myself, were not as fortunate. rip my lp

More from Teamfight Tactics Bug Report