Boards›Teamfight Tactics Bug Report

Game Crashes Before Loading Game

Guìne·7/18/2019, 4:20:53 AM·24 votes·8,496 views
https://file.io/k11DjJ

Since Sunday evening, and by my memory without patching the client since I had previously played (I last played Saturday night), I have been unable to play TFT. Instead, after successfully accepting a queue, I end up at the Reconnect screen. Clicking that button seems like it tries for a moment to bring up the game, but fails; restarting the client either takes me to the same Reconnect screen, or a variation of the home page without any of the buttons at the top. This seems to last until the game concludes for those who made it into the game, 30-60 minutes.

This problem has persisted each day since then; I was hoping the patch today would magically fix the issue for me, but no dice. I've tried running a Full Repair and even tried disabling Avast since I remember that was causing client problems for a while once upon a time to no avail.

Sometimes I see a message box for a split second, and after a while I was able to catch it and get a crash dump generated. I can't read the thing, it's gibberish in my text editor, but maybe you can and maybe it's a problem relevant to more people than just me. I can't actually figure out how to attach the file here and see no other way to follow the prompt's request to share it with the dev team, so I've uploaded it via a third party and am providing the link with this post.

Tomorrow I'll probably try reinstalling the client. That's just such a pain I've been putting it off..

15 Comments

RareTiredBoiboi7/18/2019, 8:01:02 AM5 votes

I have the same problem too... pls fix this

PNXA Phoenix7/18/2019, 8:33:05 AM5 votes

Same problem from Germany ... thought it was maybe some kind of issue with TFT because right before the loading screen was done the % didnt go any further. So i closed it and wanted to reconnect because the game still goes on in most times and thats the time i started getting bugsplats ... i even reinstalled the game, was searching for corrupted files and so on ... must be from the server side!

Greetings! [slayer-jinx-catface]

Skinnybutt7/18/2019, 6:10:34 PM4 votes

The same crash happens to me and a lot of friends all the time, riot pls fix it ...

5050BS7/20/2019, 2:30:26 AM3 votes

Yep I cant get into a game.

I played 3 games today and then blam I get this Crash.

Did a Full Restore (where it takes 10m to check for corruption) and still have the crash.

This is server side not Client side.

GG Riot for testing your shit.

Adverage7/18/2019, 3:28:28 PM2 votes

similar problem for me but slightly different, I played an aram with traditional karma skin and it broke my client, now any game mode (tft included) immediately crashes instead of going to a loading screen. I have repaired and reinstalled and only once did it work(but only for a single game then broke again)

Jertnaka7/18/2019, 10:53:44 PM2 votes

Yeah i can't get past the loading screen even. stays at 100% and my com just freezes up. Sucks cause TFT is literally the only game i want to play right now but i can't. Hope a fix comes in soon.

kikizzuk19947/18/2019, 4:15:26 PM1 votes

https://imgur.com/lsFtqkc this one? I had banned twice bcoz of this

Guìne7/19/2019, 1:38:12 AM1 votes

Alright, I have good news! As of patching this evening, during my ritual see-if-it-works-now attempt, I am back to being able to play. Whatever my problem was, local or in the game itself, it has been resolved; at least for the time being.

At least that's the message I was about to post when the game crashed back to the Reconnect screen. Relogging still doesn't seem to help.

To put it another way, I was able to get as far as picking Lissandra from the beginning carousel and even watched Lissandra kill one of the first two minions before the game crashed. I suppose it's possible that it's a new problem, rather than an evolution on what's been plaguing me all week, but I can't seem to get it to give me another crash dump so I can't really help confirm one way or the other. Sorry about that.

I saw in another thread a suggestion to kill all League-related processes in Task Manager; just checked that now, none are running to kill, so that's not an option. I'll try reinstalling the client as I said I would and post whether or not it works after; that said, my hopes aren't too high.

InsertBuckle7/20/2019, 2:23:41 AM1 votes

Having this exact issue as well. I have been away from league for about a month, and really wanted to try this mode. But I go straight to the 'reconnect' screen after accepting game. I also tried repair, which didn't work. Also tried uninstall and reinstall......still getting this issue. Also tried the avast disable after remembering about that before, still didn't work. I've been playing league casually since S2, but as it gets better and more complex, a lot more issues are coming up...which sucks. Hopefully this gets fixed soon.

Senoir Poopsalot7/18/2019, 6:03:25 PM1 votes

Please hotfix this asap! this exact same thing is happening to me. I even updated all my software and initiated full repair 2x and still is not fixed so must be on Riot side. 1st time it froze my load screen and didnt load in until krugs stage which i was able to come back and take 4th which shows i probably woulda taken at least 2nd. 2nd time it happened yesterday just wouldnt load the game and didnt give a reconnect option so i then updated software and initiated full repair. tried once more to see if i could play and now im having the same issue. [slayer-jinx-unamused]