New Epic skins: Cats VS Dogs

So lemme get this straight. For about $120, I can get a load of RNG crap and the prestige points to buy Prestige Fuzz Fizz? Are you fucking kidding?

Ugh missed an opportunity to use the actual dog champs for skins. Nid should have gotten a cool kitty skin! [zombie-brand-facepalm]

What do you do / whom do you contact when Riot Support messes up MULTIPLE times and can't fix / escalate it to someone who can fix it?

tl;dr: What does it take to get Riot's attention? (Note: Sorry this is a long post, just want to show evidence backing up everything I'm saying as these issues have been going on for 5+ years now and are only getting worse)

The problems with Player Support (PS) not being able to do anything or find someone who can help are a constantly reoccurring theme I see pop up all over the place. The story seems to go something like this: player tries to get help by contacting PS, next PS says they can't do anything, then player tries to get PS to escalate issue to someone who can do something, and finally PS says they can't escalate it or pass it on to anyone who can help. PS does nothing, player gets no help, everyone is left frustrated and sad. See: "Agents told you eons ago wouldn't truly be wrong at the moment," where 'eons ago' is apparently less than 1 year ago (https://i.imgur.com/zEAwfCt.png / https://i.imgur.com/PALcRcq.png ).

Seriously, I see this continually. Like the recent Morgana chroma debacle where a PS person said, "get used to it / hope u like it," when Morgana's chromas were mixed up (https://i.imgur.com/senpEvY.jpg). Or when you try to get clarification over something confusing, like what content is Limited Edition or Legacy or whatever (https://www.reddit.com/r/leagueoflegends/comments/8mphk9/why_is_jaximus_a_limited_availability_skin_when/), and get berated by PS saying, "dude cmon i didnt sign up for this," over minor things (https://i.imgur.com/7Jc8UGk.png ).

Likewise, even when PS says they will refer the problem to someone, it is often unlikely you'll ever see it fixed. For example, I've been waiting on the Limited Edition (LE) borders for "Happy Elf Teemo" and "Union Jack Fiddlesticks" being added for over 2 years now (https://i.imgur.com/xYEG8LP.png / https://i.imgur.com/nU1FRgF.png ).

Then we have major debacles with PS/Rioters saying one thing and something completely different happening. Here are 3 different PS people telling me that a lot of the 2018 Lunar Revel content wouldn't be coming back (Wukong emote, Ruby chromas, Gold chromas / https://i.imgur.com/xpZDUiY.png ), something I followed up with non-PS Rioters to clarify as well. Then when the content comes back after I spent over $100 on RP just for that content based on what I was told, I get a "sadly there's really nothing I can do here" (https://i.imgur.com/npgCdwp.png )

You know what happened the last time Riot said content would "never come back" and then it did? Players got an RP refund, an icon, and a special loading screen border (https://na.leagueoflegends.com/en/news/store/sales/plan-vintage-limited-edition-skins ) or at the very least got a special version of the skin (Championship Riven: https://boards.pbe.leagueoflegends.com/en/c/general-pbe-feedback/M3soEg9r-an-update-on-championship-riven / PAX Sivir: https://na.leagueoflegends.com/en/news/champions-skins/skin-release/neo-pax-sivir-and-epic-capsules )

It wasn't like this in the beta. PS worked hand-in-hand with the rest of Riot. I know that can't happen due to the scale of LoL, but you'd think they would at least have a way to escalate key issues. Instead, you have to go to some social media platform, hope your story resonates with people, and get enough traction that some Rioter with influence takes notice and does something about it. Even then it is unlikely. Another example, it's been 5 years since Hippalus and Tryndamere promised to get back to original Limited Edition skin owners better compensation ("Hip himself is working on additional (longer term) projects that should also help our most dedicated players feel appropriately recognized" https://www.reddit.com/r/leagueoflegends/comments/1u4317/tryndamere_w_context_on_riot/ceeqzj4/ ).

I really want to support Riot Games! I've been following them since early, early closed beta. But the company has really changed from being "Player Experience First" to "do whatever we can get away with" it seems. From major fiascos within the company to sleazy marketing schemes (https://www.reddit.com/r/leagueoflegends/comments/af8642/the_psychological_manipulation_of_prestige_aatrox/ ), they've really changed over the years into something I barely recognize... and it hurts when a company I loved keeps doing these things and continuing like they aren't even trying to get better.

Whew. Okay, so really, who do we contact / what do we do? Why is there no team dedicated to handling escalation and things outside of the norm? We have Rioters whose sole job is about managing talking to Influencers / Affiliates / Partners (https://partners.leagueoflegends.com/en_US/ ), you'd think they could get someone to deal with the above issues?

EDIT: Minor typos / broken links fixed. Some links appear broke, but if you click on them they will come up normally.

Still upset it's not a real vs event because theres no winner. Like the dog side already got a (terrible) prestige skin so they won.

feels kinda redundant to ask who's the better side when you literally gave the Dogs a prestige skin seems pretty unfair for the cats.

What missions? Riot release the list of the event missions already.

Theres a bunch of comments saying both mission lines give the same 2 BE Reward:

You're missing the fact that only the "Good" mission line gives the platinum icons, so you have to do the nunu thing to get it.

Upvote this for visibility before more people get trapped on the other path

You have made all my dreams come true! Corgis and Corkis yaasss! I still honestly wanted a little dog flying an airplane. I feel like the universe listened to a tiny chat i had before a game!

So the only way to get those borders is to buy the whole goddamn bundles? OMG riot you disappoint me again. All I want are just the time limited borders and you charged me 100 bucks only for that?

So you want to charge me 1k rp for a gemstone and icon i don't want....yeah i'll just buy 5 loot boxes instead. free doggie bag for 10 loot but gemstone/icon can't be free -.- okay. ya'll turning into some money hungry shits

Just did a mission (i decided to place 4 control wards instead of doing the fastest snowball ever) and it looks like I got punished for it - the next mission in sequence is literally insulting you for taking the easy path and the reward is 2 BE. If I had known this in the future I woulda played nunu in bots, like wtf is this mission?

Why does Fuzz Fizz look like Gnar?

Is there any other way to get the loading screen borders for these skins without having to buy them with the icon, ward and every single chroma even though I don't want them all? If not this is really disappointing for me.

Fuzz Fizz Prestige Edition will be available until next year, ok good

Riot dun messed up this time...

$125 for some Prestige Edition skins! Alright who is the rich one here; hook me up.[katarina-love]

I really dislike that you need to buy an entire chroma bundle just to get an icon and boarder

I know this thread is "old" now, (even though the event is still going on), but I need to say my piece, and give my feedback.

I love the Cats Vs Dogs event idea, but the event did not feel like it fit very well like most other events, if that makes sense... Even for an April Fools-ish event, it just seems off.

As far as content, I am sorely disappointed. I was really expecting to buy an event pass, and start earning points for either cattos or doggos, but the "versus" aspect is really missing as far as participation goes.

Lastly, God forbid you let us EARN borders by playing the missions and getting or buying points...

You guys locked the skin borders behind the large bundles, instead of just letting me "buy the skin while it's new" (remember that?) or "buy the skin and icon" (How about that one?), or even "buy the skin, icon, and ward bundle" (A little much, but still worth if you really liked the champ and theme). Trust me, if I wanted the ruby chroma, that is one way to make us buy the chroma bundles. But now I have to spend about $30 just to get a flippin border? Sorry, I like Yorick, and I love the idea of a cutesy version to play around with, but it's stupid that I have to buy 7 chromas (4-5 of which I do not want, and will never use) JUST TO GET THE BORDER, which was ORIGINALLY your way of recognizing those who bought new skins before they went on sale...

Sorry for ranting, but this really ticks me off.

Sad i can't get the meowrick icon anymore : (