FAQ

• Q: How does this work again?

  A: When you send your friend a Snowball icon, they will receive one of the four icons chosen at random. If they own any of those icons already, they will not get it again and instead receive an unowned icon and a one-win IP boost.

• Q: Do my friends get to keep the Snowball icons I throw at them?

  A: Yep! They will own that Snowball icon once you throw it at them.

• Q: Can I send my friend all four Snowball icons?

  A: Yes. You can send them up to all four icons as long as they don’t own them already.

• Q: Can I buy myself Snowball icons?

  A: You cannot buy yourself Snowball icons.

• Q: Do Snowball icons count against my daily gifting limit?

  A: Yes, but we’ve raised the limit to 20 gifts per day for the duration of Snowdown.

• Q: What is Your Snowdown Shop?

  A: It’s a new in-client Snowdown store outfitted with deals unique to you.

• Q: How long will these deals last?

  A: Each deal will be available from December 16 to December 30 at 23:59 PST

• Q: How long will Your Snowdown Shop be open for?

  A: Your Snowdown Shop will be open from December 16 to December 30 at 23:59 PST

• Q: When I purchase a deal, does a new one take its place?

  A: A new deal won’t take the place of any skin or champ you buy in Your Snowdown Shop.

• Q: Can I get a different set of discounted skins and champs?

  A: We’re only offering the current displayed skins and champs in Your Snowdown Shop.

• Q: What happens if I purchase all of the deals from Your Snowdown Shop? Will it refill?

  A: Then you’re all done! Once all available champs and skins are purchased, Your Snowdown Shop will be empty.

• Q: Are Legendary or Ultimate skins included in Your Snowdown Shop?

  A: No, these skins are offered on sale just once, during their Early Sale, so you won’t see them here. We also aren’t including Limited skins, but you’ll have a chance to get discounts on skins three months or older in Your Snowdown Shop.

• Q: Why if I get a skin for a champion I don’t own?

  A: You can choose to buy the champion with RP at the discount or buy it for IP without a discount. That said, you’ll need to go into the regular store front to buy with IP.

• Q: What if I buy something for full price, but then see it discounted in Your Snowdown Shop?

  A: Submit a support ticket, and we’ll refund you and adjust for the discounted price.

• Q: Why can’t I give these skins at this discount as a gift to my friends?

  A: Your friends have offers unique to each of them. Your Snowdown Shop is available for a limited-time, so everybody has an equal chance to grab a deal. But every offer is specific to each player, so we’re not including gifting.

• Q: How does this work again?

  A: From December 23 until January 7 at 23:59 PST, whenever you buy or are gifted a Legendary or Ultimate skin, you’ll get a free Mystery skin. If that Mystery skin is a Legendary or an Ultimate, you’ll get another Mystery skin and so on. As an added bonus, we’re doubling your chance to unlock a Legendary when you receive each Legendary Snowball Mystery skin.

• Q: Is there a limit to how many Legendary skins I could unlock?

  A: Nope. You can snowball any amount of Legendaries if you continue to unlock them through Mystery skins until Legendary Snowball ends.

• Q: What if I buy five Legendaries, will I get five Mystery skins?

  A: Yes. Yes you will.

• Q: If I buy a Legendary or Ultimate skin and then refund it, do I get to keep the Mystery skin?

  A: We are disabling refunds on Legendary and Ultimate skins while Legendary Snowball is going on.

• Q: If my friend gifts me a standard Mystery skin during Legendary Snowball and it’s a Legendary or Ultimate, do I get a Mystery skin?

  A: Yes! Anytime a Legendary or Ultimate is received while Legendary Snowball is happening, a free Mystery skin will be unlocked.

• Q: Do permanently discounted Legendary skins (i.e. Primetime Draven, Surprise Party Fiddlesticks) also apply to Legendary Snowball?

  A: Yes they do!

• Q: Do Legendary skins currently on sale apply to Legendary Snowball?

  A: Yes! They roll into Legendary Snowball.

• Q: What is a Mystery Skin?

  A: Picking up a Mystery skin guarantees a random unowned skin worth 520 RP or more for a champion you own.

• Q: How long will Legend of the Poro King be available?

  A: The grand Poro King will grace Howling Abyss all through Snowdown!

• Q: If I have poro icons from last year’s Legend of the Poro King, will the poro skins carry over this year?

  A: Yes! Your poro icons will work exactly as they did last year.

• Q: Where can I find Legend of the Poro King?

  A: The game mode will be available to select in the game mode queue of the client.

• Q: Is there a PROJECT: Poro ward?

  A: No there’s not a PROJECT: Poro ward.