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Reformed Players Ask Riot, How You Like Me Now?

Riot··20 votes·143,914 views

Welcome to Ask Riot.

This is a space where we focus on your questions and give you answers.

Dealing with reformed players, club sizes, and Championship Riven are on the menu this week.

Have a question (or two...hundred) yourself? Head over Ask Riot and sign into your League account. Check out the Do’s, the Don'ts, and then ask us something. We’ll archive the answers once we’ve accumulated a few of them.

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Are you going to increase the club size cap?

We imagine hitting the club size cap can be pretty rough for large communities, like university clubs that want to include all members. We do have plans to raise the limit, but for now we’ve prioritized making clubs accessible across all of League.

Now that we have basic clubs available in the client we want to make sure you have access to this feature no matter where you are. So we’re working to put it in into the new client and the League Friends app ahead of feature improvements. Moving to the new platforms means translating it to a completely new tech and experience. Club chat can’t be exactly the same on your phone as it is in the client so we’ve had to do work to port this feature over in a quality way to the new platform.

Once we’ve got clubs in all the places, we’re gonna shift back to improving the overall feature, and that includes doubling the member cap to around 100. We will continue to look at the club cap to see if it meets player needs.

– Riot Martlet



For Player Support: How is it dealing with toxic players on a daily basis?

To be honest, it’s not always easy. Sometimes, it’s very difficult and emotionally draining - nobody reacts great when given harsh feedback or punishments, at least not at first. Can you imagine being very passionate about something, and then suddenly being told you are doing it wrong, and you are no longer allowed to do that thing? Well… doesn’t sound pleasant, does it?

It’s most difficult when a player is so furious at you, at the system, at their teammates, that it feels like there’s no getting through to them on why what they did was wrong. The conversation becomes a tricky situation where someone is upset at you, blaming others for every outcome, ignoring what role they played in things. No matter what happened, you and only you are responsible for your reactions to the circumstances, regardless of how unpleasant they can be. Nobody wins a flame war, and if someone can’t accept responsibility for a pattern of negativity, it’s hard to go from there. I try to remember that sometimes, people just need to vent. And it’s very rewarding when you do connect with someone and help them find a plan to succeed.

What’s both fascinating and concerning to me is how relatable the frustration can be. Nobody is immune to tilt from flamers, feeders, or AFKs, and recognizing that truth is important when telling someone not to fight fire with fire. Turning those real, raw emotions into something positive that doesn’t harm the experience for nine others is a strange, and awesome daily perk.

League is a competitive game, which means it can also be stressful. We’re aware of that stress and recognize it’s part of the experience. That’s why we continuously try to improve it. But we also know letting that stress give way to negativity, verbal abuse, flaming… win or lose, it’s never OK. I’ve personally stopped playing games I loved because of their communities, and so have very good friends of mine, and that just sucks. Rioters love gaming, and we all love League. We don’t want to say “Oh, that’s just gaming culture, get a thick skin.” We are part of the community, and we want to see it thrive; we want to log in and have an incredible time with everyone else.

And that’s why we come to work and tackle the sometimes complicated and emotionally draining experience of dealing with negative behavior. Every time we see the “(I’m a reformed player)” achievement unlock, just like you mentioned in your question, I want to yell: F*$# YEAH! Because even though, as I’ve mentioned, we don’t want this to be part of the experience, we know that it happens anyway. And when someone is reformed, it means another player will still be able to enjoy the game they’re passionate about, and we’re building an even more awesome community. ;)

– Profeta and Westbroke



Will you ever bring back Championship Riven?

Yes, we are working on a plan to bring Championship Riven back for Worlds this year.

Specifically, we are looking for a solution that satisfies both existing owners and players who love the skin but were unable to get it the first time around. This is tricky because while players love the skin for the content, while others value it more because she’s rare.

We've discussed a handful of options but haven't settled on one. Would love to hear your ideas and feedback on what solutions could work for both groups.

– Riot BuboBubo


Please feel free to hit us up in the comments. Each of the Rioters who answered will do their best to engage in a conversation with you.

1,240 Comments

Sizhin456 votes

If you bring Championship Riven back, give people that had her before a reward that demonstrates that they've had the skin since it's original release, something like you did with the First Strike Project thing.

so some kind of banner/splash art frame/etc. that would differentiate the rerelease of Championship Riven from its original release.

eclips7724 votes

I don't think the people that own championship riven, should really get a reward, I mean the people that owned championship thresh didn't get a reward when that was re released the next year.

AntiSkillshot68 votes

Unlike Championship Riven, Championship Thresh was announced as a Legacy skin. Championship Riven was announced as a Limited skin. Legacy skins eventually come back. Limited skins never come back.

eclips7716 votes

what I want to know what why was championship riven a limited, if they were planning on re releasing the others as legacy.

AntiSkillshot15 votes

Who knows. All the skins before Championship Riven that had a "time" limit to buy them were also limited. I'm going with technical limitations. You see, Riot back then wasn't the juggernaut it is today, they didn't have all the tech they have now.

Pierce The Veal10 votes

{quoted}

Who knows. All the skins before Championship Riven that had a "time" limit to buy them were also limited. I'm going with technical limitations. You see, Riot back then wasn't the juggernaut it is today, they didn't have all the tech they have now.

Tech has nothing to do with it. I've worked with databases, turning a skin into a limited skin literally only means you're making it permanently inaccessible by players after a certain time. No extra or less porgramming for doing this than for a regular skin.

You know what's changed? The company's size as well as its monetization policy.

Zuphlas3 votes

Legacy wasn't even a thing at the time. Legacy only became a thing once they got fed up of people crying to bring limited edition skins back. So they stopped making limited edition, made legacy so they'd have the option of re-releasing the new skins, and eventually caved and re-released all the seasonal limited edition skins anyways.

Riven is just one of the only limited edition skins that hadn't yet been re-released, but we all knew it was coming. They set the precedent for it by re-releasing the others.

RicFKNFlair104 votes

I feel they needed to do this with King Rammus too. I have one of the oldest accounts thats still active in league of legends and now a bunch of brazilians got my skin without being around since alpha. shame

Illya x Chloe22 votes

Yes all limited skins should be "redone" with a splash art frame... It's a kick in the nuts for those that have played for a long time.

Illya x Chloe21 votes

I agree with this idea. A splash art frame would still show those that have played since s2 worlds.

lvngdead29 votes

I think people who own Championship Riven should be given an emblem

IlIlIllIII17 votes

If I got a banner like bewitching nidalee and those skins I'd be super salty. I in no way compare champion Riven to bewitching nidalee. The banner is a lazy solution and I imagine many other champion Riven owners including myself would be super salty

mike in the box50 votes

riven mains are a rather salty bunch

Úmi7 votes

honestly limited time skins are really stupid anyway.... i mean im sure people who just start playing the game want that skin as well also who cares about "the value" of a skin when technically your not supposed to be selling your account anyway?

HSS HysteriaMode8 votes

I couldnt reply to absurd so im gonna write this here. So essentially what your saying is if I was a beta player in minecraft, i should get super perks too? Being a beta just means you were here before everyone else. It shows you believed in the game before it got huge. outside of pre-orders, everything should be obtainable in some way. My two cents

Fauxnetic3 votes

Why would Championship Riven owners get more compensation than Bewitching Nidalee? Bewitching was released earlier and was more rare than Championship Riven is now.

That said I absolutely agree that the banner and your 975 RP back is a lazy solution. That's all we get, though.

Pierce The Veal14 votes

{quoted}

If you bring Championship Riven back, give people that had her before a reward that demonstrates that they've had the skin since it's original release, something like you did with the First Strike Project thing.

so some kind of banner/splash art frame/etc. that would differentiate the rerelease of Championship Riven from its original release.

That might not cut it. There are people who've payed hundreds of dollars for that skin (not me).

I mean, sure they're suckers for doing so, but there will definitely be outrage.

TheVoidScyther53 votes

well what they're doing is against riot's terms of service anyways so according to riot's rules they'd ban them and just say fuck them for buying an account

Pierce The Veal7 votes

{quoted}

well what they're doing is against riot's terms of service anyways so according to riot's rules they'd ban them and just say fuck them for buying an account

Well there's that, and there's also the skin codes you can purchase.

Violet Raven15 votes

Riot doesn't sell the skins codes, and they are not responsible for how much you spent to own the skin.if you spent more than $10 when they sold it. How much you spent on ebay is on you, not riot. Also since at least 2013 Riot has made statements saying CS Riven would most likely come back at some point.

RiotScuttleChris83 votes

This is a really good idea, and the team likes it. I think we can do something in this vein. +1

Ðezy53 votes

I agree with Encision that something during the loading screen like an icon or a banner, just is not nearly enough to satisfy me as a Veteran player since the end of Season 1. I don't want something that i will only see for maybe 3 minutes while i wait to load into the game. Personally i am completely on board with the idea of a chroma pack for her because i want something that changes in game. My idea for her chroma pack doesn't even have to be a full 3 piece chroma just 1 where you change her armor from that silver/ steel to a nice Gold color for everyone saying hey, we at Riot know you veterans exist and you guys are worth it to us (hence the gold instead of silver armor as it is a valuable metal).

Blañk137 votes

It's a shame that Riot made these Limited Skins as a concept, because it made people much more entitled than they should be. I own the skin myself and I don't really deserve it. I'm just a dude with a job who had RP and said "Wow, that's Riven's best skin (Until Arcade came out), I should buy it"

That's it. I wasn't there for Beta. I didn't reach Platinum/Diamond, I didn't guess the winners of Worlds, I didn't have 1000 games on Riven, I just was there at the right place at the right time.

The solution to this "problem" shouldn't really matter because no matter what happens, everyone's going to be mad. I feel like as an owner of the skin, it's nice to say that I had it for as long as I did. It's just a skin like any other skin, afterall. The people asking for ELO requirement or people to inflate the skin is ridiculous.

It's a 975 skin you paid for. It's nowhere near as rare as PAX TF and PAX Sivir. It's nowhere near an accomplishment to get as the Victorious Skins, and it's nowhere near an accomplishment to get as Black Alistar and the PAX skins.

Just give them a rare Icon or something- oh wait, we already got those.

Look at that, it's as if we already got something to show we've owned the skin for years.

Stop being entitled. That's like me getting a lifetime supply of Twinkies before the Twinkie endangerment. I just bought a product, got a product, and that's all that was needed to be done.

Shonjl18 votes

We need more people like you, these people that are selfish and entitled honestly make me laugh that they act like their diamonds are being stolen from them when in reality all they had is a skin that is no different than any other skin, just it had the mistake of being called Limited when Riot got rid of that idiot concept real fast.

Shadow Overtaker112 votes

Another possible way to release Championship Riven would be to give current owners a chroma pack. From my understanding, they're just recolors, so that would be a pretty nice thing for players to have.

God In A Condom10 votes

F no chroma packs are trash

ƒoes32 votes

But don't you want a green Championship Riven? Or a red?

Jungle Lux God40 votes

But it's not easy being green.

Killtonn6 votes

R>I>P Zac

Kelvinwop7 votes

Green is not a creative color.

ihcukiK otokaM33 votes

The Chroma pack would definitely look different enough to stand out, and you would be seeing it for the full game. +1

Kevboe74 votes

For Championship Riven I would suggest adding in an emote similar to mastery level, or included in the mastery emote. Specifically, replace the bland metallic bars in mastery level 4-7 with a rugged blue II to represent the season when the skin was released. It is a nod to the original skin and combines original ownership with mastery, because if you own the skin you are most likely at least level 4 stylin on plebs with your season 2 swag. The mastery could even form like Riven's broken sword instead of the current display.

Thunderbird3305 votes

Plus, since F5 was taken by DJ Sona and mastery emotes were pushed to F6, that button is pretty much guaranteed to be available on default settings. I don't have the skin (yet), but I love this idea.

ºnhentaï 177013º34 votes

HEY RIOT. I reaally love Riven and the champion she is, but I dont have this skin. a cool concept would be having Championship Riven Shards or something like that. I had an idea of making CS Riven a reward for league players who enjoy the champ and do good with her. SO maybe like an S-/S/S+ would get you a shard. 50 Shards would get you thing skin or something like that.

Jannana Peels14 votes

Love the idea of performance based skins!!!

CruelAngelThesis30 votes
  1. riot as a company should choose their words more carefully when you say something is limited and will never be obtainable again, make sure that you mean that, otherwise you might as well bring back king Rammus , black Alistar and the rest of the "limited" skins, i was an avid wow player and i have a vast collection of items that you cannot longer obtain in the game such as Benediction staff, items like cs riven or benediction are testaments that I was there in season 2, i saw the Azubu vs Taipei game, i rushed in and entered my promo code for the cs riven icon when it came out on stream, this just creates mistrust in a company that i admire and whom i spend THOUSANDS(look through my files idc) of dollars on.

  2. another thing that crosses my mind which i hope its not true because nothing will break my heart more than this riot, YOU GUYS ARE A COMPANY WHICH I DREAM TO WORK FOR, i don't even know what im good at in life but w.e it is i wish to contribute it to you guys because i love this game, i love the rioters who interact with players, i love your slogan, BUT PLEASE TELL ME THIS INST FOR MONETARY REASONS please, there are 32.5 million players(taken from your own website) i wont say that 32 mill will get cs riven but lets cut that number in half X The cost of rp need it for the skin which is 10 dollars that's 160,000,000,000, i understand taxes and different currencies but c'mon is a big enough sum that is hard to pass by any greedy company that wants to squeeze every dime out of its consumers, and as a skin owner i will be sad and disappointing, that every game i load in with a riven they will be using that skin because i guarantee that more than half of your player base will get the skin, even if you live on a 3rd world country(im from a 3rd world country too, not hating) people will find some way of getting 10 dollars for that skin, just like Thresh , now days i only see cs Thresh or regular Thresh , its not rare or something to be proud of owning.

  3. this are my personal feelings on this subject I honestly don't agree with cs Riven being re-released im a skin owner and when the skin came out the only reason why i got it was because it was LIMITED, and words cannot describe how proud i feel when i load in a game with that skin, everyone admires it/me even if im not BoxBox but the enemy top plays super safe because apparently that skin makes me good at Riven ?

  4. Because i know that my single voice cant change the outcome of this and you guys are looking for possible options i will throw things that come to mind that can make both parties happy. please don't give us a boarding like project( all my project skins have it because it was also "limited" but based on the riven subject and the mistrust I CANNOT WAIT FOR YOU GUYS TO RELEASE ANOTHER PROJECT LINE UP AND BRING BACK THE ORIGINAL BORDERS AS WELL, AS A "BUNDLE") don't get me wrong the boarding is cool but its something that is only disable during the 30 seconds of my loading screen, same goes for an icon or one of those vintage badges, i want something that screams I GOT THIS WHEN IT FIRST CAME OUT OR BEFORE RIOT BACKSATAVED ME,im sorry if i sound upset and i don't mean to be disrespectful but i feel that as a consumer and owner i have every right to be upset.

  • the simplest and honestly the only solution that everyone can be happy, MAKE ANOTHER CS Riven , call it cs riven V.2, a way to "upgrade" her armor such as Ezreal ultimate, im not asking for 4 different models to make, i know how big of a pain it is to make them im just asking for ONE, Or something and give that to the people who already owned the skin as reward or as a "thank you for supporting league when it wasn't that popular because hell i still remember that little stage outside during the preliminaries.

  • DON'T refund me rp for it, money cannot refund my pride, happiness, or trust, because in the end i will just spend the 975 rp or 1350 on another skin, a skin that i will not be attached to it.

  • back to my 2nd option if you decide the 2nd skin should be given to the new comers i hope you also called that one "limited" only be re-released 4 years from now, so those people who got it this year can understand the frustration and saltiness flowing through my veins

  1. **** BIG THANK YOU TO ANY RIOTER WHO ACTUALLY READ THIS, I ADMIRE YOUR WORK, SPECIALLY THE SKIN TEAM, also BIG SORRY for grammar, English isn't my first language and its 1 am here, i was about to sleep but saw this and decided to write down my thoughts and emotions. THANK YOU FOR MAKING A FUN GAME AND FOR INTERACTING WITH YOUR PLAYERS

P.S please dont make me play one for all with 5 csRiven vs 5 csRiven .

Codale24 votes

What you can do with champ riven is, when you press "e" with the skin It has a blue circle and a season 2 roman numeral. Maybe instead of a II you can put a VI standing for season 6, because thats when its coming out again.

MayorIguana22 votes

notice the url... /reformed-players-ask-riot-how-you-me-now... i found this funny

ironratgage19 votes

to the player reform team, i hope you bring ways to really reform, I want to tell my story on when i started league. When i started, around aatrox's release. I had FUN i enjoyed myself and when... i went to around level 20+ i started running into very very toxic players. I just ignored them...then when it came to the level where i wanted to become better, myself when it came to skill...

  I was running into even more and more and more trolls...Feeders. People who just wanted to go out of their way to tick me off. Then came premade framers and people who were in a group of 2 placing blame on me. When i tried to defend myself (no one likes to be the placement of blame.) No one heard me out. I had to put up with this, for over 2 years. 

No one said sorry you had to put up with players who just effected you to the level, they dragged you down to theirs. it is heart breaking i felt nothing was being done about it. When i run into players like them, i hope something is getting done...but, what do i know. No message comes up showing they are being helped. It's to a level, that i am about to quit trying to defend any of my team mates and quit caring about people being toxic. They will report whoever they want and others will join them, you join them or be reported by them. Curse more then 4 times in chat. You risk being banned or even chat limited.

But back to the story. Once, to try and help with toxic players, i asked support to please... PLEASE help me in dealing with how to better myself. I just hate being toxic...just...i am giving up hope to reform as i am trying to reach out for help...even got to the point where i got matched with so many toxic players, i even said to please watch my account games to assist with negative and flat out toxic players.

When people keep...flat out being rude and just attacking you, as a player... you get highly tired... having toxic people...just make you quit having fun...making you stop hoping for support to help them...when "kill yourself" doesn't even shock you...that's how you know, there is people who should be reformed who haven't. To where you lose faith and stop ignoring. When you fight back cause you are fed up with dealing with it and not having a sorry, or support putting a meaningful message when you contact them.

I kept showing respect to support...but i never got any back. I respect you all... i just become sad, when i feel i don't have support who cares. To the support staff who do their best, and give it their all. THANK YOU! Khazix Change is good... unless it hurts support staff who really care about giving it their all.

I love league, just hate being unable to have help focusing on how i could have acted better, chat restriction is a very very VERY bad punishment. I even did a test a few times in rank when i had it. I lost nearly all of them when i had it. Pings need to be updated if it's going to stay. IF any support staff minds taking time out of their day to help me... i would like that a ton. Thank you. (downvotes incoming) [slayer-jinx-unamused]

Sp3ctre185 votes

Step 1: Watch this Step 2: Step 1 of said video. Step 2.5: Watch this Step 3: Like in life, focus on the people who matter. Here, it's the non-toxic people, the rest of your team, etc. They matter. Step 4: Enjoy the game for the game. A good game has good plays and spectacular combos - they don't all have to be done by your team. An awesome wombo combo should be respected and enjoyed as one regardless what team did it, and every time you're behind or fighting a losing battle, you're pushing your limits. Step 5: You're there to play, NOT to chat (unless everyone wants to be silly in chat). Mute anyone toxic, you have no reason to defend yourself, and if you must type, use it to encourage your team to do the same, to mute and focus on their game and move on and have fun.

If you have the ability to take it out, take out what you don't like from the game (muting, not chatting, etc.). What you can't take out, accept as something you can't change and change your perspective instead (someone of a lower skill, losing games, etc.

I found your post a bit confusing but I hope this kind of adds some good thoughts for ya. GLHF

SilverShae4 votes

The problem with the Riot system is that it is very vague and as a player you have no clue how it works. I have had accounts restricted/banned and you read the chat logs they provide as "evidence" and there is nothing really negative in it. Also, the "reformed player" parameters should be published. You ask one guy to pls play safe and stop feeding and all of a sudden you are restricted/banned. Then 4 months later, you still cannot receive rewards. Riot can say what they want. They like restricting/banning accounts. More account creations mean more ppl buying boosts, IP, RP. Its a money thing no matter what they lie and say.

Limmie7 votes

Asking somebody to stop feeding is invariably and intrinsically counterproductive. It's insulting because it's assuming they are purposely feeding, which probably isn't the case. And if they are indeed purposely feeding, then asking them to stop will hardly accomplish anything anyway, it's not like they are gonna stop just because you asked them.

So you have somebody doing poorly, and you just made their mood worse by being condescending. At best it solves nothing, at worst (and most likely) it only adds to the problem.

3l Diabl016 votes

so if you bring back championship riven, is there any chances to bring back the PAX skins?

Fauxnetic15 votes

I don't think Riot or the community quite understand why most people want this skin so bad. It's super rare. That's it. If you re-release it, it will become just another skin.

I saw a comment on here that said "I really want Rusty Blitzcrank." If he was available to everyone again you would not want it. That skin is awful and that's why it was removed in the first place.

That said, Riot already displayed that they don't care about keeping their word and I feel they will slowly release every previously purchasable skin to make a buck off of people that are hyped about its rarity without realizing that the second it's available to them they really won't/shouldn't want it anymore.

And the compensation? You'll get a watermark over your character in the login screen (Which I feel detracts from the art) and you'll get your RP back. Congratulations. If you get anything more Riot will have to deal with all of the previous limited skin owners that got shafted demanding the same compensation.

tl;dr: Limited skins should have stayed limited. Now the skins aren't special. (The players who had them were never special. The skins themselves were.)

Dehitay12 votes

Can somebody from Riot please explain why the hell Championship Riven gets a completely different treatment than Championship Thresh? They both have EXACTLY the same circumstances. Both were designed originally only for a limited time offer. Then Riot reconsidered their limited edition skins and decided to make almost all of them available again during certain periods. Championship Thresh was made available again during the championship tourney, yet Championship Riven was not. Even though they BOTH were originally a limited edition skin during the time when limited edition skins meant never coming back again.

I was actually around for both and decided not to buy Championship Riven, but the later regretted it knowing I never could again. So I bought Championship Thresh when he came out believing it would be the same case scenario. But then Riot was like, "Hey, even though they're exactly the same, let's make it to where Thresh is available again and Riven isn't". It was quite the unwelcome F U.

AntiSkillshot25 votes

Actually, no. Championship Thresh was announced as a Legacy skin.

http://na.leagueoflegends.com/en/news/champions-skins/skin-release/championship-thresh-available-now

"Pick up Championship Thresh and his spectral sapphire hues, haunting new lantern and wickedly articulated chains now before he heads into the legacy vault!" Why mention the Legacy vault if you're releasing the skin as a Limited skin?

SSJ Godking12 votes

Or you could not bring the skin back and keep the skin limited as you said it was. Theres a lot of people who dont have limited skins and want them, but theyr're ya know, limited. At least thats why I rushed and bought her.But I feel like riot is just catering to everyone crying they want it, like a spoiled child. If youre gonna bring back CSR at then bring back judgement kayle, or King Rammus.

TLDR: Don't bring it back, it's not fair to everyone buying it thinking it was a limited skin.

Darkai4 votes

But for the people who didnt discover this game until like a year ago, mains and loves riven with their heart and soul (like me)it's not really fair to keep it limited, and it makes it worse because my favorite color is blue... and the visual effects are blue.

I own all riven skins except for championship riven, and i plan on buying all avaliable future skins that may release as well, but I'd also like a chance to at least purchase championship riven, because I unfortunately wasn't around in season 2.

LazyW0lf13 votes

Limited skins are limited for a reason; they show a certain amount of veteran status. The argument that it's not "fair" is invalid because every person was given the same chance to get the skin, just because you found the game later than another person does not entitle you to limited things.

UnReaL7 votes

I suggest giving existing Championship Riven owners an exclusive Chroma Pack. This will preserve the rarity of the skin for current owners. This is also minimal man hours for Riot as it is simply recolors of the base model. The older method of adding a frame in champion select is not meaningful and destroyed the rarity of many skins in the past.

For those who actually just love the skin and were unable to acquire it, they now have a means to. Everybody is happy.

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