[{quoted}](name=Riot NaKyle,realm=NA,application-id=Ag8jgd8Q,discussion-id=4sJgIxm2,comment-id=000f000e,timestamp=2015-06-22T20:16:12.319+0000)
Hey!
Lots of folks contributed hard work and great ideas for this promo, but I'm the guy who wrote most of the words, so a good chunk of what you're highlighting falls on my side of things.
So the people who made the top goal impossible to reach in the first place aren't responsible for the community's inability to reach that final milestone through normal methods?
We'd never intentionally set you up to fail.
I disagree. Level 6 was simply not achievable without buying RP and spending it on other players. Since a small percentage of the player base buys RP and most use it for themselves, this event was doomed to fail from the start, intentionally or otherwise.
The major problem is that we failed to message that later levels were genuine stretch goals, rather than easy mode, feel good point totals the community would rush past.
I can accept this, but why wasn't this addressed in the planning stages? We players not privy to the numerous meetings before the event and those things that you find instinctual (because of repetition). It should have been the first thing explained that, yes, you need to buy RP and use it for mystery skins in order to get Pool Party Mundo.
That's on me and other publishing folks who worked on the event.
So, is Riot Publishing going to sacrifice their budget to give the community free Pool Party Mundo skins since your team failed to explain how the event really worked? (Of course not, I'm just being facetious.)
On the RP front, it's about balance. When we made the decision to include gifting in the promo, it unlocked the ability to responsibly go bigger with the rewards. We've never done this before, and the tuning here wasn't perfect.
If the intent from eCommerce was to get players to buy RP and spend it on other players, then the tuning was spot on. The players, however, chose to not buy as much RP as those... marketers (and I say that word with all the venom I can muster) hoped and now the entire community feels disappointed that they couldn't reach what was an impossible goal.
I'm not the best guy (just a writer) to detail the decision process here, but that's a basic framework.
I'm "just a writer" as well, and I hope that you can tell those who put the event together how disappointed we all feel and why we feel that way.
As with everything, we're learning. It's only our second community rewards style event, and our first on a global scale. I hope this helps some.
First, are you really going with the "we're learning" excuse? This only reinforces the notion that this event was doomed to fail from the start, no matter whose "fault" it is. I'm sad that those who worked really hard to achieve an otherwise impossible to reach top prize and I'm disappointed that we have another example of Riot only pretending to be for the community they keep saying they're all about.