People like to complain about Riot as a whole, only focusing of the negatives of the company's actions and completely ignoring the positives. They also ignore things like job titles, subjects, ect. Like, why are you harassing a narrative writer over the game's balance? Shit like that.
But, Riot haters will just hate them beyond all reason and logic, and I think that's sad and a bit disrespectful. Rioters get attacked for not listening to/communicating with the community, but even when they do, they get attacked for "not caring about/replying to the right things". Like, if I was a Rioter, I'd come here to listen to feedback, but I wouldn't say a fucking word, because I know there would be people who would attack me for addressing issues that pertain to my job specifically.