Compared to Other Companies, Is RIot Doing a Good Job?
While Riot is currently has one of the most popular games on the planet under its belt, there doesn't seem to be much (if any) of that success translating into them producing a better player experience.
Lore wise, Riot is pretty much at rock bottom. They've retconned the lore of League of Legends, except they haven't actually bothered to finish it.
Half of the character's in the game don't make sense and lore is a mess because they can't seem to be able to hire someone to write it.