Why do you keep changing the layout instead of doing what matters?

Someone From EUW·9/18/2013, 9:15:11 AM·33 votes·2,446 views

There are so many tools that we still lack on our forums... The ability to search by user, search "my threads" (either threads you created or threads where you've posted), view only my posts (with the option then to "view this post in thread), view only OP's posts (with the same option), a bump thread option (with a 30 minute cooldown to prevent spamming), the ability to add a poll after creating your thread, etc.

People don't like changes in the layout, we want utility improvements.

17 Comments

Riotjmccaffrey9/19/2013, 7:35:23 AM8 votes

Hello,

I am one of the engineers who has spent a lot of time since LoL beta launched bending the forum system to our will so hopefully I can give you guys a bit of insight into this from the technical side (which isn't the only side obviously).

We run vBulletin at a scale that it was not designed for and that very few, if any, other companies do. Because of these relatively un-charted waters, we have had to re-write or significantly change vBulletin in order to meet our needs, and these changes have resulted in breaking some of the features that are listed here in ways that would require a lot of effort to fix correctly.

For example, we had to change the type of database engine to account for the number of posts being made at peak times. This change broke the full text search functionality of the database (which relies on the less performant engine) that the default search feature is based on. To then re-enable search quickly, we had to implement an alternative search engine which works very differently from vBulletin's default search, making all of the things that rely on the default search unusable without major changes.

This example coupled with many other of these types of issues have added up to a point where while it "works", there are many very large changes that would need to occur in order for us to make it function with all of the features that we (as a community) want at the scale that LoL demands.

Krylhos, Montag, PD, and the other champions of this effort have been keeping flexibility AND scale top of mind since the start of this project, so the foundations here are very solid not only for the current player base, but for the future as well. I personally am very excited to see this go into beta because I know that these foundations represent just the humble beginnings of what, with this community's passionate help and collaboration, will be an epic destination on the web.

Ryou Takeshi9/18/2013, 9:38:33 AM7 votes

As much as I like this new forum over the old one, I have to agree. You barely addressed any of the issues that we've had. Don't get me wrong, this is a step in the right direction, I just don't understand why we have to take baby steps.

Void22589/18/2013, 3:26:44 PM7 votes

Actually if you click on "My Profile" in the upper right, you get a list of your posts. Also you bump a thread by hitting the up arrow on the op post, just like on reddit.

TheHippysAWizard9/18/2013, 3:33:31 PM2 votes

No, I think they are fine. It is much easier to start with a blank page and build on it than it is to go in and rework fine detail.

Celestya9/18/2013, 6:46:18 PM2 votes

The other problem I'm already noticing is the "Hot" sort for the main "hub". There's almost no posts/replies to anything remotely new =s

Sacrix9/20/2013, 6:24:44 AM2 votes

Preach the lords words my friend. But no matter how loudly you preach, the heathens at Riot have already determined that they are un-moving on the topic of keeping the old forums over replacing them with another, worse variation. Fixing the existing problems is "too much work", so why not just scrap what we have all grown up, essentially, on, and replace it with something that is a direct, and poorly done copy of Reddit.

As shown by the absolute lack of response on the forums thread: http://forums.na.leagueoflegends.com/board/showthread.php?p=41636810&posted=1#post41636810

Teleclast9/18/2013, 1:30:42 PM1 votes

I've personally run several vBulletin sites and all of those are so easy to implement that I find it weird that they aren't implemented, even terrible forum systems have most of those options available. I'd say that there is a bit more than that necessary for the old problems, it would be nice to see a list of things that this new change is supposed to resolve.