Boards Feedback Mega Discussion

Tamat·10/7/2014, 9:57:53 PM·31 votes·19,131 views

Summoners!

Over the last 24 hours there have been hundreds of threads created by players to communicate how you feel about the Boards. Because hundreds of these discussions exist, many of them aren't getting any visibility. To help rectify that, this discussion will now be the defacto place for all feedback about the Boards. Existing discussions will be locked, and new discussions created will be deleted.

Let's try to keep this discussion constructive. If you don't like something, that's fine, but we need you to provide us with reasons why you don't like it.

Thanks in advance.

202 Comments

Caristinn10/7/2014, 10:20:11 PM51 votes

Color scheme looks ugly. It should be white and gray like the old GD.
Banning people in-game for things done on-forum is stupid. This has never been the case before, and most people use smurfs to circumvent this rule anyway.
The load times are too long.
Attached images have an ugly glow around them and are at a fixed thumbnail size unlike the old GD.
No compatibility on mobile devices.
Overbearing moderation.

Zaphas10/7/2014, 9:58:57 PM41 votes

Oh, so the rest of the Boards will be free of Riot bashing? C'mon man, the volume is what makes changes happen. EVERYTHING will get lost in a megathread.

Edit: I should make clear, constructive Riot bashing. People do not like the Boards, and honestly, it's a lot more visible seeing all those titles all over the place rather than a system of Boards free of any dissenting opinion, with one singular Megathread. Poor form, imo.

Edit 2: Since I'm here, I should offer my own opinion on what needs fixing on the boards. Well, to start things off, you need a color scheme that isn't freaking awful. It just straight kills my eyes. Second, you guys need a search function that is decently functional. Third, the reason old GD was great was because it ended up being the 'Jita' system of Riot's forums, if you understand my analogy. GD was where virtually anything goes, it was where the entire community came to blow off steam, talk about League or anything else, and most importantly, interact with Rioters.

Your new GD on the boards is basically being turned into the old 'Off-Topic' forum. When you get it 'stabilized' (as much as it'll be), I'd bet my bottom dollar that it will not be a place that Rioter's frequent to interact with the community, instead choosing many of the other Boards in the system, undoubtedly one of which will end up being the "new" GD, simply due to community acceptance, and using the sub-par Reddit nested discussion model that happens to be reviled by a large chunk of the community, including myself. That, in a nutshell, is why I hate the new Boards.

Lucky10/7/2014, 10:20:03 PM26 votes

Color. Like seriously, this color.

also i would like to be able to jump to the quoted comment from a quote

InvalidGuest10/7/2014, 10:03:54 PM20 votes

Please give an option to change colors

Champion or skin themes would be asking a bit much but extremely awesome

Hime10/7/2014, 10:25:01 PM19 votes

Browsing on a mobile is hard as hell The color looks like dog shit Moderation is more strict than North Korea Upvotes start at 1 for some reason instead of 0 You can downvote yourself Can't even tell who posted a quote We don't even have the option of turning off the thumbnails

Stez00710/7/2014, 11:38:00 PM17 votes

You murdered the Dominion community by removing and refusing to reinstate the Dominion forums/boards. Same with the TT community.

And you've been silencing any attempt at criticism about this issue. You have been deliberately suppressing Dominion discussion.

You want to know what we think of boards?

Fuck you, that's what we think.

AntiMage II10/8/2014, 2:55:45 AM16 votes

http://i.imgur.com/ep1Ffsk.jpg

"Too much negative feedback, shut it down!"

Goddamnit Riot.

Arkna10/7/2014, 10:21:54 PM14 votes

Honest opinion? Boards is a failure, and not because of formatting/ui glitches/color issues. You actually manages to nail those, so kudos. The problem is you have some half-trained moderation team running loose, no idea what YOU(riots) want from GD, and even less clue what the players want.

It feels like your trying to create a bland, whitewashed version of the old GD, and it's really upsetting the user base. Much like the "hip parent" attempting to understand the cool new thing, you're failing miserably. You will never create something that old users like by attempting to force it. Old GD was, above all else, natural. This? This isn't.

Ridiculed10/8/2014, 1:21:11 AM14 votes

Please ask Moderator Kane what he's doing, and please explain it to us.
From my perspective he's closing threads on false pretences and telling us to come here.
So I'm here complaining about the thing that matters to me, abuse of power.

There is no way that any competent moderator would close the threads he is closing. This style of administration is a-kin to communist China. He's trying to intimidate us until we're too afraid to post our opinions. Just look at this thread, give it a read. I BEG OF YOU. And then tell me why it was locked. http://boards.na.leagueoflegends.com/en/c/GD/2hJZATjx-riot-tamat-gd?

We were actually trying to improve the community ourselves and you stifled our voice. I don't understand. I refuse to accept this is the way things have to be. Please RIOT don't do this to our new home.

Jesus is Savior10/7/2014, 10:28:17 PM13 votes

Fix the links on the website please.

"FORUMS" -> should be renamed "Old Forums Archive", "Archive", or something similar.

"GENERAL DISCUSSION" -> should link to new GD, not old GD

"BOARDS BETA" -> should be renamed "BOARDS"?

I made a thread here, but due to the Reddit style layout, no one saw my feedback: http://boards.na.leagueoflegends.com/en/c/site-feedback/R2AYyMkA-fix-the-links-on-the-website-please

(Which is also a problem - why should I post anything anywhere other than GD if it will never be seen?)

CupcakeTrap10/7/2014, 9:59:57 PM13 votes

Upvote because you called us Summoners. :3

I'm a little confused, though: isn't there an entire board for Boards Feedback?

Yuuiko10/7/2014, 10:17:34 PM11 votes

i want to post on my level 5 smurfs again, and banning ppl in-game for posting on the forums is retarded.

Elphrihaim10/8/2014, 2:51:34 AM11 votes

You... are all aware that the REASON you're getting so many different threads for feedback is BECAUSE it's not very easy to actually find other threads due to the Show More instead of page button, plus the different sorting methods hiding many a thing, plus the forced change causing many people to suddenly start posting the complaints that they have always had (but did not need to post because "oh, somebody else will say that and Riot will handle it!").

So... You really only have yourselves to blame for the overload of threads.

And actually, a megathread makes it harder for voices to be heard, it makes it more difficult for people to see what's already been said. :| With these boards, I can't open the damn pages for the threads in tabs, so I have to open each one, read each page, and then let the next page start loading.

That takes time. It takes more time with slow internet. It was not a problem with the forums.

HowPlayGAEM10/7/2014, 10:26:04 PM10 votes

What I don't like:

ambiguous wording on rules that risk account closure

Reasons why I don't like it:

Because I spent time and money on this game, which has just been proven to be a mistake.

You won't get another dime from me.

Ryster10/7/2014, 10:09:57 PM10 votes

The two things I would appreciate:

-Better Quoting+Replying in Chronological view would really be appreciated. It is quite hard to tell who someone is replying to without having already read every post. Also would like to be able to go to the comment that was being replied to, i.e. similar to old GD.

-In my opinion, the First Rioter post arrows are too small and close together, kind of hard to click without pressing the wrong arrow.

CupcakeTrap10/7/2014, 10:11:52 PM9 votes

I'm indulging in another moment of procrastination to post some quick initial thoughts.

Visibility Mechanics

I really like that discussion volume and other such metrics are factored in, and that you didn't just copy-and-paste the Reddit formula. Reddit is a news-sharing site, this is a discussion site. I appreciate that you've brought that distinction into the system mechanics.

Colors

I'm starting to see what people mean about the colors being hard to read. Perhaps a serifed font would help? Or a tweak to the contrast? Or just a larger default font size?

Thread Icons

I think it's cool that threads have thumbnail icons.

GD and Reports

I'm going to draw some hate for this, but GD really had become a cesspool. I'd like to see an expansion of the Report options. I'm not sure what to do with the standard "DAE feminism = sexism" and other "trash" threads. What about an off-topic discussion board? I feel like GD should at least stick to LoL discussion. It seems like a lot of GDers would be happier with a designated off-topic thread where they can spam memes and talk about non-LoL things.

Red Tracker

The Red Tracker could use an upgrade. There should be some way to prevent the system from completely breaking when a well-meaning Red cheerfully posts many, many times in rapid succession. That's great: I'm all for community interaction. But the current system makes it awkward, because such post-sprees completely flood out the Tracker.

UI Glitches

My main gripe is that sometimes the UI seems to behave very oddly when it comes to displaying "new comments". For example, if I click on the tab saying (e.g.) "5 new", it'll show me those 5 new comments, but if I then click on "Permalink" (so that I can see where the new comment is in the larger context of the discussion) it seems to get confused.

All in all, I like it.

MasterOfTheOrder10/8/2014, 7:39:34 AM9 votes

Let me get this straight…

Hundreds of threads are popping up about how much the community dislikes the boards, and your reason for locking them all here is because they weren't getting attention?

They clearly did. Their sole purpose was to tell Riot that the community dislikes the boards. You've just acknowledged that you saw they exist! Gee, I wonder what they all say?

Instead of being constantly reminded of what the community thinks, you choose to lock them up in a megathread that makes overlooking them EVEN EASIER. Doing that makes me think nothing will be done to change them.

EDIT: Also, I don't see any Riot responses to this "constructive" thread. Seems to me like you just told us to come complain in an ignored thread, and vent it all out until we realize there's nothing we can do about it.

I've been playing League for a few years now (others have certainly been playing longer), and visiting the forums the entire time. I always considered the Riot hating threads to be extreme, but I'm really starting to lose my tolerance as well. Over the past year, I've seen Riot: -Go back on their(your) word -Seemingly ignore instability in favor of focusing on Competitive play -Make un-needed and unwanted changes instead of things that ARE needed -re-work champs that didn't particularly need it (I'll give you credit for Sion, that needed to be done. Should've been done WAY before Soraka though)

As a bonus, here are some related questions that all have the answer "we're working on it", and have stayed that way for some time: -WHERE IS THE NEW SUMMONERS RIFT?! -What is going on with Kog'Maws name??? (recent) -Why do the servers melt every other day??????????????????? -Why are crashes something that has existed since day 1 on a CONSISTENT basis????????????? -What happened to Ao Shin? -WHY WON'T YOU MAKE URF A CHAMP (not a real question, just lightening the mood. But please make him)

Cordelia Gallo10/8/2014, 1:25:39 AM8 votes

Summoners!

Over the last 24 hours there have been hundreds of threads created by players to communicate how you feel about the Boards. Because hundreds of these discussions exist, many of them aren't getting any visibility. To help rectify that, this discussion will now be the defacto place for all feedback about the Boards. Existing discussions will be locked, and new discussions created will be deleted.

Let's try to keep this discussion constructive. If you don't like something, that's fine, but we need you to provide us with reasons why you don't like it.

Thanks in advance.

I thought summoners didn't exist anymore?

Kat Head10/8/2014, 3:02:28 AM8 votes

My issue with the boards is that they are not good. If today you were to reopen old gd these "boards" hate threads would go away, just like most people that are being FORCED to use this garbage would go away.

These "boards" are overly complex and provide no benefits for being so. These "boards" cause massive eye strain because of the terrible color scheme. These "boards" are counter intuitive and honestly make me angry every time I see them.

Another way of saying this is ;

OLD GENERAL DISCUSSION = Windows 7 "Boards" = Windows 8

You have give us what we did not ask for and what we did not want. Windows 8 will never be something I like or use, I like windows 7. At least microsoft had the class to not deactivate the windows 7 keys for everyone that owned windows 7. Speaking for myself, I will never like this format of forums. The old forums were perfectly fine, sure we could have used the report button but that button is not worth all of this other stuff you have to endure to get it.

-unhappy customer-

MasticatingGrill10/9/2014, 5:42:46 AM8 votes

Cannot downvote this bright idea of consolidated threads enough. There is a whole board. Individual issues rate clear evidence and discussion.

It's nearly as disgusting as the changes at androidcentral, which literally drove me away from their forums permanently.

This monstrosity is missing the boat and making users feel unwanted. Delete it.

In good form the topic should be locked with generic notification "being a jerk" like so many users have dealt with.

If there are indeed mods, then by the gods at least pretend they know how. No weak willed and volatile interns please. I've modded boards and gaming servers back when I had the time, and 3/4 of all mods we tried had to be banned.

Kats Pajamas10/8/2014, 1:05:41 AM8 votes

http://boards.na.leagueoflegends.com/en/c/GD/yuae8eG6-mods-remove-posts-based-on-their-level-of-understanding-sarcasm

my points weren't too hard to understand

The moderation awareness is perfect. The protocol is not. These people get to read the forums and individually decided if anyone is being toxic? Sounds super toxic to me. The moderation requested was for extra removal of porn, and high profile hate, like racism, or autism comments. Regardless of what's new, now if you call someone an* idiot*, prepare to have your whole argument burned, and to the 'lesser' extent, called an idiot yourself for having it burned.
There are no other points they were burned.

You want my serious constructive advice? Goodluck. All I know is burning the players back is a bad idea, you shouldn't need me to tell you not to fight fire with fire. You're a billion dollar company. Set a better example. Deleting even a 1 word post is trolly. Use it for the greater good, not 5,000 a day...

PracticeYellow10/7/2014, 11:09:28 PM8 votes

In the maps & modes section of the boards, it should be split into the individual maps and modes (Summoner's Rift, Dominion, Twisted Treeline, and ARAM). Because these maps are so small, the people who consistently play them have grown to be like a small community. The forums were our only way of communicating to everyone when needed. Whether that was to promote tournaments/streams, ask questions, provide content, or just have a conversation about the gameplay.

Now since the boards have come into play, I see the Maps & Modes section being overrun by Summoner's Rift content because the majority of players play that mode. This makes it extremely difficult for players of the smaller modes (Dominion and Twisted Treeline) to discuss with each other and find threads that are relevant to what they want to talk about.

As a member of the Dominion community, I would appreciate if we were able to have our own section back again. I'm fairly certain that members of the other communities would appreciate it as well.

I Love Youuuu10/7/2014, 10:43:02 PM7 votes

We don't need to group the posts together, literally everyone is telling you the Boards suck.

The color scheme kills the mood, a poll revealed you drove away easily 1/3rd of the readerbase, and even more to geedee, Attachement system is more convulted and difficult than the rest, No-one asked for this, Moderation is horrible, Banning people in-game makes no sense and only stifles actual discussion,

And finally... The boards just aren't... fun. There was always an air about GD sorta like a lofty pub. This new boards feels like a Voluntary reconstruction of George Orwell's 1984 if it was a message board with a horrible color scheme.

Also, mod's can't take jokes at all whatsoever. Personal feelings should not interfere with moderation, though I doubt riot even has enough people to monitor their own moderation.

TL;DR: NEW GD HAS NO CHARM WHATSOEVER. DISCUSSION FEELS LIKE A BRITISH TEA PARTY WHERE THE OWNERS OF THE RESTAURANT CAN KICK YOU OUT AT ANY SECOND. 0/10, WOULD NOT YELP AGAIN.

Singed our petition.

https://www.change.org/p/riot-games-bring-back-gd#share

Pryotra10/8/2014, 7:41:36 PM7 votes

While I don't hate these boards, how you are handling them is bad. They aren't ready for all of GD, and I have said this many times. Too many things need fixing, still, and so much of that could have happened first. I'm not even talking future features, I'm talking things that you have right now don't do what they say on the tin.

I would like to note that I for one like the new color scheme, and hated the old one. Please don't hamfist me into making a new skin; I don't have that kind of time anymore. That said, the option for us to submit themes for the rioters to implement as an option would be a very cool way to fix the whole "not everyone likes or can stand certain color schemes" issue you have been having since ye olde parchment GD.

I'm going to leave below a post I made earlier as to why I dislike these boards currently.

Because the boards cater to circlejerk, which was a bad enough problem over on old GD. Simply put, because I can sort the forums doesn't mean everyone will ever use anything other than the default, and frankly the sorts are still in need of help. Votes have WAY too much power still and Chronomode wasn't ready for full release, as it has it's own problems. Nested replies still have a dumb cap that inhibits actual discussion, and in general it's very easy to have the "I couldn't find it," excuse as everything is pretty terribly formated regardless of how you sort. Quoting is beyond atrocious, and honestly the only good thing is the red post widget. Everything else could have been achieved through vbulletin. Coming in too late on a discussion means you don't really get to participate in it. This isn't mentioning the bugs or the search function that doesn't actually work.

I've been here a while, both on the boards and GD, and these are all things I have brought up since it was called CB, and really just the tip of all the problems. Honestly, this is still a beta product, and they shouldn't have pigeonholed anyone into using it yet. It simply isn't ready.

NVDax10/7/2014, 11:33:54 PM7 votes

The tyranny of these forums for one, I'm afraid to post(never did anything wrong before) for fear of losing my account. There's no point posting cause apparently threads are being deleted at a break neck speed, with little to no warning on why said post was deleted. Mods are simply to strict on topics, and the forums are really no longer fun to use. Plus, it feels like our cries are falling on deaf ears over here. Not all of the features for the boards were ready before we were forced into it, we can't subscribe to boards that aren't on the main menu(getting to roleplay is a bitch) no feature for changing the color of said boards, strict moderation(fine in cases, but this full red alert mode is irritating) and now with our accounts being threatened for something on the FORUMS what's the point?

Octavius Caesar10/8/2014, 1:21:26 AM6 votes

BRING BACK THE OLD GD THATS ALL YOU HAVE TO DO PROBLEM SOLVED DAMN

Elphrihaim10/8/2014, 5:15:16 AM6 votes

I find it AWESOME how this thread has sunk and is invisible on literally all four view options. :)

AnonTwo10/7/2014, 11:10:09 PM6 votes

I feel that the moderation thread was poorly handled. GD was basically threatened with removal from board navigation, or far stricter moderation. This given, the stricter rules treaded on grounds that far more were against.

The topic was that porn shouldn't be allowed, and most agree on that. But to then ban people (and further yet, from the game?) for risque to sexually suggestive content? This is not only far more subjective, but League of Legends splash art is already subject to this.

The rules are too vague still for the punishments being handed out. People need to know where they stand and where they should not cross if in-game bans are going to be brought up. And further yet, the rules should not be made stricter when people already agreed that the people who made the original offense were wrong

Basically the people posting porn should be punished, yes. It's when the topic lashed out at the community that everyone became outraged.

YGBSM10/8/2014, 1:26:36 AM5 votes

Change the name to General Discussion not GD.

GD is an acronym which means nothing if the board isn't called General Discussion.

Math Test10/7/2014, 10:23:38 PM5 votes

There needs to be a Clan & Team Recruitment Board. I will copy-paste the discussion here.

There isn't a board for clan and team recruitment. This leaves communities trying to recruit in the dust. Could you make a board for this and set it up like you did the GD forum where chronological/last post is always at the top? Otherwise you will have communities making new posts every day when theirs aren't shown. Thanks.

Response from Tamat

We've been holding off creating this until the demands is really high. For now you can post recruitment stuff in Misc. We'll be watching, and if there's a lot of recruitment discussions created, we'll go ahead and create a board for it.

My Reply(ies)

I think this might be a case of which comes first. I think with the default sorting being upvotes or whatever you wish to call it will make recruitment posts disappear, resulting in people reposting them every day at least to get some visibility. So the question is, if the current sorting discourages posting threads like that because of the reason I stated, then you will end up not seeing many recruitment posts, making it appear as though the need is low, when in reality the people using it are just aware of the difficulties and don't bother. I think it might be better to make the board, see how much use it gets after a period of time, then remove it if you feel it is underutilized. This way you can see the real use it gets because there won't be anyone discouraged by the new sorting methods. (I realize you can change sort order, but I don't think many people will do that in Misc. or whatever simply in hopes that recruitment posts will be on top. Most users leave things as they are default). I think putting the onus of board creation on users who may think the board is going to be made when the designers have all the cards when it comes to board creation and removal is slightly unfair.

I don't understand how the forum's previous use is not enough to warrant its creation. Still waiting on that.

Unrelated note:

On an unrelated note, is there going to be some sorting, alphabetical or otherwise, of the board navigation list? It's really poking at my OCD-ness. Also, GD is pretty non-descript for people who aren't typically members of the GD community, maybe rename to General Discussion? :P

Here is hoping it gets some more visibility.

On another note, it would be nice if the board were more integrated with the site as the old forum was. Right now this feels like a sub-site like LoL ESports, not really an embodiment of the community. I will also echo concerns about the rating system. The inherent issue with the rating system resulting in the threads that appear and those that don't is that it is very easy for people who dislike something to downvote a thread into oblivion without real reasons. There will be far to many threads for Riot to check if this is the case, so good discussion still has a huge chances of being smashed down to the bottom from downvotes regardless of whether the thread has good merit. Instead of bumping pushing it up, and downvoting the people who talk crap, you now has a system that rewards toxic downvoting and punishes people who either don't vote, or try to had a legitimate conversation. I have heard this said in many other threads and I am not sure what the solution from Riot is. I am 100% positive this HAD to be talked anout during board development and there must be a reason why this is the prefered method. I understand working with vBulletin was becoming difficult, but there is a reason you opted to make a reddit-style board instead of designing traditional style forums.

Heimerdinger

5G8Nri0B5410/7/2014, 10:45:44 PM5 votes

Because hundreds of these discussions exist, many of them aren't getting any visibility.

Funny you should mention that, because...this is exactly one of the problem with this reddit styled board. There's an issue with visibility.

Minority opinions gets the shaft due to people who spam downvotes without bothering to read a little. Threads hoping to discuss niche or under the radar issues gets shafted because nobody cares about discussing a champion nobody plays or an item nobody knows exists.

Then there are is that REALLY infuriatingly stupid instances where people clearly just downvote without reading any arguments simply because they assume disagreement.

Trust me, that last one happened with me a LOT.

Fisherman Fizz10/8/2014, 5:20:42 AM5 votes

Wall of text incoming, hope you're ready! >:D I actually like these boards quite a bit but there's still a bunch of things that could be improved and make it better. I'm sure a bunch of those things you already know, but I'll try to list as many things as I can think of that could make this place better. Some of these might be problems specific to the GD Boards section, I'll try to say that for any of the problems that are.

Slow loading times + no lightweight/mobile version of the site. There's a ton of features and widgets and things that load up every time you open a page on this site. While they're all really cool, when they all add up it ends up taking a while to load pages, much longer than just a regular forum would, or even reddit. I liked viewing the forums on my phone a lot, and I'll probably be looking at Boards a lot too, but my poor phone has trouble loading everything and the format doesn't work all that well for it. A lot of the widgets, like the one that shows a mini version of people's profiles when you hover over their names, are pretty cool, but you have to load up to 50(!!!) of them at a time each time you open up a page here. Same for thread/post voting and a bunch of other features the site has. I could easily go without some of these to be able to view the forums on my phone without it lagging to death (and some, like the profile hover I just mentioned don't even work on my phone anyway). Having a mobile option would make this place like, 100x better for me. On to of that, if there's any way to just improve load times in general, or just get the important parts (like everyone's posts) to load sooner it'd make Boards feel way nicer to use.
Quoting currently is just bad, there's not really a nice way of putting it. I can't see who the quote is from, nested quotes just flat out don't work properly at all, and there's no feature like the old forums had that lets you click a button at the top of the quote to take you directly to the comment where that quote comes from. Those 3 things all need to be improved on really badly.
Just a few random small features that I don't think need their own huge bullet point for. Some of these are incorporated into FEK already or possibly will be later, but having them put in by default is always better than forcing people to use a 3rd party addon

Highlighting the threads you made when you're looking at the thread list
Marking updates as read in the MyUpdates page automatically if you end up viewing the post it's talking about without using the updates page to get to it
Making the (NEW) button take you to the first unseen post in the thread instead of to the last page. This is probably only an issue in chronological view I'm guessing.
If any of your threads/posts gets moderated/removed, show the contents of that thread/post in the notification it gives you.
Notification saying that a thread or post you reported was removed. Just simple positive reinforcement to encourage people to use the report button when appropriate.
Hotkeys for writing posts

I think there should be a feature to let you tag threads you think are interesting and give you updates in the myupdates page whenever someone posts in them. Not really much else to add since it's a fairly simple idea, but I think it'd be really useful.
Currently, badges are only recorded from Season 2 and earlier. As an example, a call to the Boards API for Doubelift only returns his Season 1 and 2 badges, but not the one from Season 3. If it helps you fix this faster, badges seem to work differently (and better) for Rioters (Example)
This one is specific to the GD section, but I'd like to see a post of the day type of thing over there like what other boards have.
I'm sure everyone already knows, but it's still worth mentioning that both the Search bar and Red Tracker are nonfunctional for the GD section.

char. limit

aWildFizzAppears10/10/2014, 3:38:36 AM5 votes

Lol my post got deleted for posting feedback in the boards feedback section.

LegendaryLemur10/8/2014, 1:45:41 AM4 votes

http://boards.na.leagueoflegends.com/en/c/site-feedback/Av9nRvxJ-make-the-white-riot-fist-turn-red-when-there-is-a-new-riot-post-in-a-thread

Make the white riot fist turn red when there is a new riot post in a thread, Like how that orange 'new' symbol shows up when there in any new post in a thread.

yellowbricks10/9/2014, 2:56:58 AM4 votes

Another suggestion for the furnace:

In the year of our lord, 2014, people can access the internet with a bevy of different electronic devices. When your forum looks and performs like dog turds on a mobile device, you're doing something wrong. You know that useful top of the page button you put in? Yeah, it's in the middle of the screen on my phone. Don't even get me started on the load times, it's like dial up, worked perfect on the old boards. Guess it's beta for a reason, huh?

Jesus is Savior10/7/2014, 10:49:35 PM4 votes

here is an example of not being able to see my notifications from the moderators

1v1 Me At Turret10/7/2014, 11:20:36 PM4 votes

Here, I'll try to be more constructive...

The purpose of this megathread doesn't solve the concerns brought up by making said megathread. Instead of giving more visibility... you have people trying to fight for you to notice even harder, hindering the actual discussion that you are trying to encourage. I mean, let's face it... you aren't going to respond to more than maybe... a quarter of any of the feedback given here... and any responses that you have are going to be lack luster because your response and the response after is going to be BURIED IN THE SEA OF PEOPLE TRYING TO GET YOUR ATTENTION.

Please, unlock the threads and let us try to fight for discussion that way. At least we don't have to try to search page after page to find your response.

Also, for sake of doing what I can...

Hey Tamat, so I figured this will be easier to see when you get around to it since my post got kinda buried under all the other stuff... and you wanted feedback...

Some context, this was in regards to the universal rules and how moderation should be on the boards... this will be in parts, so when ever you want to get started... just post.

First off, as stated before... rules need to be clearly defined and you can't take it personally when people are going out of their way to break them. That isn't your fault and you shouldn't encourage it by drawing attention to it. That empowers their negative behavior and makes them want to continue breaking the rules.

No grey areas. Saying one obviously inappropriate thing is allowed while another isn't... no. This shouldn't happen. You need to stick to cut and dry.. If it is inappropriate and depicts any sort of sexually implied material... removed. Three offences and banned. Done. You are cultivating a community here from a forum that had no moderation for years.

Try to get the moderation team on the same page... and discuss with them what is and isn't acceptable and if they start removing stuff that is acceptable... or they don't remove content because they didn't notice it? Do something about it. Hold your employees just as accountable as you hold us, because right now Tamat... this is your moment to either improve the community... or let it destroy itself.

Meet us half way. GD wasn't a bunch of carebears holding hands, and as much as I want to see people be kinder and more polite to each other... removing content because they were being too mean could possibly hinder the discussion at hand. Some people on these forums are a bit more blunt with telling someone they are wrong, it doesn't change the fact that it should be heard. Why not try... instead of removing content for those who aren't behaving nicely... but limiting posting for a bit longer so they have a chance to cool themselves off? Or better yet... get in touch with Lyte... and let them do an investigation and see if their behavior on the forums reflects their behavior in game... and THEN punish them based on what you guys find out.

Also... on the subject of being nice... people like to joke around a LOT on GD. Not every mean thing is being said in a negative connotation. Hell, only time I ever mean it is when it comes to people who work for Riot who ignore really good criticism of policies made by Riot... and that's because it keeps happening time and time again. I worked customer service, that's the worst thing a company could do to their player base.

I've got more to post, but I want to see what your opinions on this is first before moving on with the rest.

SmokingPuffin10/8/2014, 11:27:59 PM4 votes

Edit: Note that because I didn't post on this thread until hours after it started, very few people will read it. In order to edit this comment into the post, I had to hit "show more" three times. How many people are going to do that?

Technical stuff

I find the new color scheme causes eyestrain when reading. Need more contrast between text and background. YMMV.
Completely useless on any mobile device. Really needs to be full screen on a high resolution monitor to display any content, and death by indentation is an issue.
Search feature flat out doesn't work. I can know the exact thread name and it still won't spit out the thread I want.
No way to save your place in a big long discussion for later reading. I used to know I was on page 12 of this thread, then go read more later. Show more button is capricious and really doesn't work well with back button.
The new markup has lots of potential, but it's buggy and brittle. For example, try splitting up a numbered list and replying to each element. Find that the numbers all magically become 1s.
The "My updates" -> "All" button doesn't work for me. It kicks me to the http://boards.na.leagueoflegends.com/ rather than showing me my previous posts. When combined with the way the unread updates work, it's easy to lose the list of posts with replies I might be interested in.
Quotes no longer report who is quoted. Confusing in red tracker, chonological view, or new view.

Social stuff

New threads seem to die at an alarming rate. It feels like a small slice of the community is even seeing the new posts, and one downvote looks like doom.
Forum interactions feel less personal. I suspect a lot of this is about the FEK avatars, but at least some of it comes from the polished, smooth look and feel.
New style not amenable to large discussions with many people, like say the discussion about voice chat we had a few months back. Discussion becomes fragmented very quickly, and it's hard to follow more than one thread. Spamming show more constantly is tiresome.

Moderation stuff

Mods seem inexperienced with launch days. Mod leaders do too. Feels like many decisions are being made off the cuff, rather than feeling planned.
Mods are applying vague policy inconsistently. This is probably more about the vague policy than the mods themselves.
Specific to GD, several posters with a long history of constructive and helpful posting, like IonCannonKarthus and Evangele, have had run-ins with mods closing their threads.
Edit2: When mods moderate things, they aren't explaining things. For example, I just posted a thread to what I guessed was the most appropriate forum for it. It got deleted by mods and said mod didn't tell me where to put it. Am I supposed to just keep guessing until the post isn't deleted? Seems horribly inefficient for y'all and frustrating for us.

yellowbricks10/8/2014, 7:42:10 PM3 votes

I love the part where mods are closing feedback in the designated feedback forum so they can just pile it all in this "Suggestion box leading to the boiler room" thread. Also, maybe I'm blind, but it seems like there's no indication that a thread is locked.

Message fizzles up in flames to heat Riot offices

Pretend there are stars around above message indicating that it's an action, because I just discovered yet another genius design decision. Stars are italics guys. Italics

Vzteklan10/14/2014, 9:00:38 AM3 votes

Hi,

Iam ussually browsing this site on mobile devices (samsung galaxy s3 and ipad mini). And while the experience on ipad is quite good, trying to use boards on the galaxy is kinda painfull. I noticed 2 main problems with this.

resources needed to load the site/navigate
look and feel due to dark tone of site

These problems are not noticable when Iam browsing from normal sized screen, but when using mobile phone, it becames a pain in some situations. I cover these in details here:

Resources needed to load the site/navigate

Especially when in places with low quality of internet connection, there is a huge difference between how the old forums loaded and how boards are loading (for example travelling in subway. Before I could load a discussion page in station and read it untill next station). I guess reasons for this can be found in:

More complicated style
Usage of javascript or similar with loading additional resources (calling web services)
Increase in loading of resources at all times (loading images etc)
Bad design of boards or wrong implementation

On the other hand if we have a look on what I expect from browsing on mobile phone, I think we can get rid of most of additional stuff. I would be just happy with displaying discussions. In the end I need rather simple query from database or from appserver (dont know whats behind). Loading of other stuff is totally not needed for me.

Look and feel with dark tone of site

This gets painfull due to various light conditions. Mostly when in public, for example walking etc.

Do I need the black style of the boards to enjoy them? Totally not! Even when reading epubs I really preffer other colour schemes. But I really think this is preferential and depend on a subjective opinion.

Proposed sollution

How about you provide a mobile version of the boards? As it is more of simplification of the current project, the costs should not be as high. Deploying them on subdomain with different style after initial request and deciding if the device is mobile or standard... Focus of the development should be increase of performance, mobile adjustment due to behaviour patterns (I guess you track it) and maybe a way to switch between 2-3 colour schemes.

It could take like 2-3 developers/stylist, 2 testers, some time of deployment and QA and maybe one project manager and in 2-3 weeks you can have a prototype maybe even with localisation. Testing via community to lower the cost comes to my mind.

I really hope you can make this more comfortable place for mobile users.

Kind regards

Vzteklan

Zac x Me1/28/2015, 4:18:58 AM3 votes

Is this where we can drop suggestions to be added to the board? If so:

Make hover over pop-ups appear in a post when you move your mouse cursor over the champion/spell/item icons showing their stats/description/etc. Zac {{summoner:17}} item 3083

They already appear when you open the icon selection when leaving a comment, but they won't when you just hover over them in a random post.