Boards›Boards Feedback

[Feedback] So when are we getting visible Moderation?

Pryotra·3/4/2014, 10:32:00 PM·17 votes·1,518 views

I remember some reds posting that it was getting worked on, but till then mods are kinda power tripping.

Example of a lot of discussion being silenced.

Another example

Part of the reason that Visible Moderation is a necessity is that the above problem will exist in any forum you put up until their actions are visible, and therefore accountable. This is something that can indeed be fixed on your current GD, with literally 0 coding. Simple policy changes will fix this in many ways. For example, Requiring your mods to post with "Thread moved to Off Topic" or "Thread closed due to naming and shaming" when the action is taken would go miles to nullify this problem. And all that requires is making it a rule for your mods to follow.

A rule set stickied at the top of the forums, like there used to be, will go far as well. With that in place, you should see a lot less trash to clean up, as it shows that there are rules, and you can reference them in Moderation action posts. Again, this would take only the time to type it up, post it, sticky it, and close it to prevent further posts in it. That is like an hour tops, and you save your moderators a lot of trouble as all they have to do is point at the rules and say "Read the rules. Especially rule #3" when questioned.

Honestly, until you can succeed in doing the bare minimum when it comes to forum moderation on your CURRENT forums, you cannot expect to ever have success here.

14 Comments

Pendragon3/5/2014, 2:03:57 AM9 votes

I can speak to this for the community beta, but can't for general discussion

  • We want to add visible moderation here, and we're having a meeting in the next week or so to "calibrate" moderator actions. This means we'll get into a room as a group, go over 20 or 30 different moderation instances and decide what type of handling is appropriate. That calibration can then be used to create guidelines which will be used by our moderators
  • We need to develop some features to support visible moderation, most notably we'll have to make the ability to "de-list" a discussion so that you can't browse to it but if you have the URL you can still get there, as well as "lock" a discussion to remove the ability to post, and lastly the ability to sticky a comment

Combined that means that instead of discussions disappearing" - you would still be able to get to your own discussion and the moderator would have left a comment letting you know the cause for deletion. That does however mean we'll probably be more liberal with bans for reposts/spam (since you can't say you didn't know).

Things that are "TOS-VIOLATING" like offensive images, harassment, etc would probably continue to disappear into the ether.

I have no timeline for when we'll have these things, and there's a chance that plans will need to change - but this is what we're thinking currently.

Thoughts?

Sir ArmaMalum3/4/2014, 10:34:38 PM4 votes

I agree with the idea of visible moderation, and I have heard the horror stories of GD moderation. The nice thing is the new platform here allows for additional features to be added along with different avenues of attack to problems just like this that were previously constrained by the older forum's lack of adaptability. (I'm not a computer expert, this is just what's been said).

I can see the guidelines box being a very easy tool for the list of rules, but I don't pretend to know where the CB is at to post removal, bans and other forms of moderation right now other than the 'report' button. Except for the fact that it has not been needed yet here in the CB, although I am one of the many that truly believes it's only a matter of time.

Zero Ichimonji3/4/2014, 11:39:10 PM3 votes

I agree, forum moderation NEEDS to be visible, so you know who to fire when they start closing legitimate threads and banning people out of some misplaced lust for power.

NeoBluereaper3/5/2014, 1:38:18 AM1 votes

I disagree, seeing that this is the LoL community. Mods should not be named and shamed for doing their job.

When a gamebreaking bug is present they will try and cover it up as much as possible after finding it out and creating a hoxfix to reduce collateral damage of the bug (Rather than just shut the whole server down till the fix)