Gripes

Goldoak·10/17/2013, 6:15:35 AM·7 votes·1,768 views

Hi! I'm not a really big forum user, but this format is making my head hurt and I wanted to lay out my troubles while we're still experimenting.

To begin with, I should note that my primary use case centers around the devtracker; my bookmarks go directly to it, I scan for threads by red posters that I try to keep up on, topics that seem relevant to me, read largely just the red posts, the posts immediately around them for context and any quoted material, plus some responses to that quoted material. I may or may not skim GD thereafter.

I'm fundamentally against nested commentary as the default state; I frequent many forums and view each thread less as a conversation and more as complete document. Nesting makes me constantly afraid that I'm missing information, and worse leaves me feeling lost without a consistent conversational thread to follow. The only time I find the nesting setup useful is when the conversation turns to a back and forth between specific members of a given community instead of a general commentary on a topic. Usually opening up a couple tabs to follow a series of quotes back handles the situation well enough, but I could see a case for segregating that conversation out and following it up individually. I can't follow and don't see any value in following more than two people engaged in a back and forth discussion simultaneously. If a piece of text is quoted for direct response by more than one party, each separate discussion thereafter merits its own tab.

I actually quite like the proposed voting system as a general filter for both topics and individual posts, and I can understand the need for some kind of self-moderation given the huge scope of the community we're dealing with. I don't, however, want to lose the benefit of linearity through such a system. Highlighting entire discussions based on their vote totals and/or some algorithm of the votes on individual posts inside them is useful and I would be happy to use a "most popular" or "most discussed" or what have you view of forum, provided I have some way to prioritize looking at new content when I'm done with whatever is tracking best. Inside each discussion, I get incredibly lost without a linear setup, but I'd love some way to filter out the "noise." On the smaller forums I frequent, that just means knowing who to put on your ignore list, but a voting system that hid irrelevant or pointlessly brief content while still showing a comment had been made would be useful.

Nesting aside, I'm not a big fan of a tagging system instead of separate room approach I'm used to, but it's not a big deal. I am confused as to why those tags are sitting beside the text of the lines instead of above or below them. Putting the search and sub-community control panels there eats up enormous amounts of screen real-estate and awkwardly shuffles the text over to the left. Moving that panel to the top of the screen and possibly rolling all the "sub-communities" into a dropdown menu, (perhaps with checkboxes to really take advantage of tagging) and then expanding the discussion space out to the right would help quite a bit.

Finally, I'd really like individual posters to be better called out. Larger avatars would help, as would a stronger boilerplate for each post. Perhaps an underline separating it from the content?

13 Comments

Seriphym10/17/2013, 8:21:49 AM4 votes

I was hoping for a nice laid out forum format, that has a very tangible chronological discussion feel.

All I got was a continuous fractal, of a never ending news-ticker reel.

It honestly must be nice if your a frikken programmer and this stuff is all common knowledge but I am betting most of your playerbase is not.

There is a reason I never use reddit. It is complete and utter biased trash. Nothing but clippings of something that happened and the majority keep upvoting it.

Now if this is to become an "optional" format in addition to the regular forums. Cool! I have no problem with the same information being provided to other individuals who actually process information into their brain in a different manner than I do.

What I do have an issue with is the new format "replacing" the old format which my brain processes easier.

RiotKrylhos10/17/2013, 6:26:09 PM4 votes

Thanks! You've brought up some great points in your post.

I'd like to take this as an opportunity to express that we will be experimenting with combining both a nested view and a flat view for posts within a discussion.

Likely, we'll start with providing the option on a per-community level (as it is critical for successful RP threads or forum games)

For your identity concern - We're really trying to call out the content more than the creator. That being said, what do you think of the profile card each player has (you can see it when you put your mouse over someone's name, and keep it there for about a second)? We recently brought over certain groups within vBulletin, such as Council, Wrenchmen, Huntsmen, Adjudicators and Emissaries. We also brought over earned titles (such as from Refer a Friend) and season 1 and 2 ranked badges.

Goldoak10/17/2013, 6:31:41 AM2 votes

Expanding, as I play around more: I'm having trouble using the internal redtracker in each thread. My instinct is to open a separate tab for each comment I want to jump to so I can scan the nearby conversation for context. This doesn't currently seem to work.

I've seen this particularly comment before, but the dynamic preview is distracting and unnecessary. I'd prefer my reply text simply be larger to begin with and I do miss a conventional formatting overlay.

SlumlordThanatos10/17/2013, 6:38:42 AM2 votes

Don't even bother. I've given up trying to get Riot to understand that the problems with the Beta lie at the very foundation of what they are trying to make.

So, in order to fix it, they need to make DRASTIC changes, and they've sunk too much time and effort into these forums to give us anything else.

I suppose my time as a member of this community is coming to a close.