Ask Riot: Banished to Prisoner’s Island

Riot·1/18/2017, 10:34:19 PM·1 votes·821 views

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Up next on Ask Riot, we’re talking low-prio queue, Lee Sin vs. Teemo, and localizing Mechs vs. Minions.



Why doesn’t Riot queue negative players with negative players? What’s wrong with the “prisoners island” concept?

First, let’s define “prisoner’s island” designs for the folks who aren’t familiar. A prisoner’s island approach says that any players who cross the line into unsportsmanlike conduct should be separated from the broader playerbase and only matchmade together. At face value, it’s an emotionally satisfying fix that basically deports assholes to an island and theoretically makes everyone else’s games better as a result -- but it runs counter to our value of reform.

Prisoner’s island design doesn’t work for League for two major reasons:

Reason One: We believe in a real shot at reform for unsportsmanlike players

We know that most negativity in game comes from a misstep, not a commitment to ruining games for people. That fact is the core reason why a shot at reform is central to many of our designs. So as long as reform is a core value for us (spoiler: it will always be a core value for us), we can’t stick 10 (even occasionally) unsportsmanlike players into what would be even more unsportsmanlike games and expect them to learn and turn things around.

Instead, we owe these players frank feedback about unsportsmanlike conduct, and a chance at gaining some self-awareness and growing as players and part of the community. This is actually something today’s Instant Feedback system isn’t great at. With info from your reports, we shoot penalized players a reform card explaining why other players think they should be penalized, but not an idea of how to change and grow. That gap is important for us to fill.

We get that this can read as a bit naive. That’s why we keep the banhammer handy for players who just aren’t interested in being relatively sportsmanlike and playing the dang game. Still, because the prisoner’s island system gives up on these players by default, we can’t subscribe to it as a solution for unsportsmanlike conduct.

Reason Two: Prisoner’s island is a truly awful experience for the “prisoners” in more ways than one

If we ship unsportsmanlike players to their own queue, they’d face a swath of issues that basically make League miserable by default. The queue would face higher rates of negativity in game, sure -- but the diminished pool of players would also result in terrible queue times and lopsided matchmaking. It’d be emotionally satisfying to say they deserve it, but it’s squarely against our values of putting player experience first.

Beyond that, building and operating a service for a prisoner’s island would suck Rioters and resources from efforts we truly believe in, like improving Instant Feedback, intentional feeding detection, and reworking legacy systems like Honor.

Riot Gromp, Comms Toad, Player Behavior and Simurgh, Game Designer, Player Behavior



Why does Teemo’s Blinding Dart work on Lee Sin?

For those with sight, Teemo’s darts are blinding, plunging his victims into an abyss of instant night. But little known fact, for those without sight, his darts actually have the opposite effect! As his dart sinks beneath the skin, a world of color, shape and distance swirls before Lee Sin’s eyes. Everything Lee Sin had only ever imagined - the myriad shades of autumn leaves, the nuance of a smile trying to be kept under wraps, the stars blinking their soft twinkle above - dance together in perfect harmony. And then… it’s gone. The nothingness of black envelopes his irises, and once again, the joy of sight is snuffed out.

For as we know, Teemo is the devil. And only a devil would restore sight, ever so briefly to a blind man, then take it away again.

Riot Tiger Lily, Editor, Worldbuilding Team



Will you be releasing Mechs vs. Minions in languages other than English?

We would absolutely love to get MvM into other languages. Our goal from the get-go was to get as many people as possible to experience the game we made, and we're still committed to making that happen.

Here's an update with where we're at, and some context on the challenges we're facing:

At launch, we published MvM in two languages, Simplified Chinese and English. But in addition to that, while we were developing the game, we also worked to translate MvM into every Riot-supported language -- I believe that's 19 languages in total. And to be clear, the amount of text found in this boardgame is enormous compared to the number of words that are translated for a League patch or a dev blog. And as we continue making revisions to the English rulebooks based on player feedback, the team continues to patch up our additional languages to allow us to manufacture new languages with relatively short notice.

But that does lead me to our biggest hurdle: Manufacturing a physical product takes a long time (for a product the size and scope of MvM it takes close six months). And, obviously, when you make a physical product, you have to be concerned about things like stock vs. demand -- things that we don’t have to worry about with stuff like skins or icons. So we have to determine how many units we think a region can support or risk having a ton of stock that can't be moved elsewhere; people in Italy don't have much need for a Korean version -- those can only really be sold in Korea.

But with all that said, we are planning to move MvM into German this summer and I've been working with our Merch team this week to bring the game to the following languages by (hopefully) this fall: French, Italian, Korean, Czech, and Spanish (Spain Spanish; not LATAM Spanish, which is different). These regions were picked based on a lot of factors, like active boardgame communities and the local strength of our IP. But it's my sincere hope that - eventually - we'll be able to get MvM to every region that would like it. Let us know if you have any thoughts or concerns on this approach or if there's any further context you'd like.

Kades, Product Manager, Mechs vs Minions

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2 Comments

deltemp9515121/20/2017, 1:30:44 PM1 votes

"Why doesn’t Riot queue negative players with negative players? What’s wrong with the “prisoners island” concept?"

Fun Fact: They do! xD

A few friends and myself even made multiple accounts to test this theory. I have put in the hours and conducted tests. I can confirm that to an extent prisoner's island is very real and it IS what keeps people from reforming. They end up getting perm banned, make new accounts, and are already pissed that they lost their previous account and in return end up being MORE toxic on the new account.

_EDIT: Before anyone goes to say I am a salty bronze that is mad that I got banned; let me stop you there and assure you I have never been banned. A couple chat bans over the years but never banned. _

Summonerrr 11/22/2017, 8:21:55 PM1 votes

This all stems from them leaving the Summoner's Code to rot and losing sight of the spirit of what makes a MOBA work.

A team.

It's time to stop talking half-measures to "reform" players when everyone knows Riot doesn't wanna let go of their illusion of competitive integrity in ranked, even if that means allowing people who clearly don't have the Code's tenets in mind at all to play. Running contra to what makes a team a single, cohesive unit that can work through adversity to achieve victory so that you can maintain the resulting lie of "competition" is no victory at all. LoL and other MOBAs that follow this pattern of supporting competition while not putting sportsmanlike conduct at the forefront of it will never truly be a real sport until they realize that simple fact.

Sportsmen (and women) are what makes sports sporting, and not just a bunch of competitors winning and losing. Quash the quasi-punishment bullshit and start taking REAL steps to reform or remove toxic players from the competitive environment, or stay stuck with the bad rep of one of the most toxic communities in MOBAs and PvP gaming today.

Reform cards, temporary chat mutes, and queue restrictions are simply pieces of bubblegum stuck in a huge dam of player behavior problems that riot's reneged to shore up, and it's ready to fail. I hope Riot rushes to fix this problem in the wake of Lyte leaving and the tribunals prolonged absence(almost 4 years now), or I'm not going to be anywhere close to downstream when it happens.