Your Feedback in Action: Profile & Collection

Riot·8/9/2016, 6:51:02 PM·0 votes·11 views

It's that time again! If you're an alpha tester, your feedback goes straight to the League client dev team and informs our iteration on the alpha client. We're here to talk about some of the biggest issues y'all have found while testing the Profile and Collection sections of the client.

Now that we've made more progress on the alpha, we intend to commit to a "polish phase" toward the end of the alpha where we'll address some of the non-critical visual issues that players have pointed out. You'll see a few issues below get relegated to the polish phase; that just means that it'll come after we've finish the client's core features.

Testers have submitted literally thousands of incredibly detailed, useful bug reports. And although we can't act on every request testers have—especially if it doesn't jive with our design values—we're making tons of changes based on your feedback. This post doesn't cover all the bugs that players are reporting, just the big stuff.

Updates on Existing Issues

We called out dozens of known issues in the last round of Your Feedback in Action. Here's a quick update on some of the most persistent topics.

Lobby and Map/Mode Select

Our most significant feedback-driven redesigns happened in the lobby and the map/mode select flow.
not yetThe lobby's background animations should look better Specifically, the flags should be more wavy/patriotically flappy. These sorts of aesthetic issues (like "flags not flappy enough") aren't vital to our ultimate mission of launching the client update as a replacement to the current client, but we'll get around to it during the polish phase.
fixedThe process for choosing map and mode is confusing and difficult We've redesigned the buttons in the map/mode selection flow to address this, and feedback so far has been positive.



fixedLobby chat isn't visually distinct from private messages You guys were totally right about this one. In the end, we just put it back into the lobby, the way Nagakaborous intended it.
fixedPlayers can't find ARAM because the Howling Abyss map doesn't say "ARAM" in the description Yeah… this one was easy to solve.

Champ Select and the End-of-Game Screen

Bugs and laggy UI in champ select have been giving us grief. We've already shipped some fixes, but it's gonna be an ongoing process.
not yetThe end-of-game screen is lackluster and would benefit from more animations We still intend to cook up some purty-lookin' new moving pictures for the EoG screen, but that'll most likely happen during the aforementioned "polish phase" at the end of the alpha.
fixedChat in Champ Select and the end-of-game lobby is too small We've been making some tweaks here, including both boosting the font size of the chat and changing the color to make it more readable.
fixedAdvanced stats should be viewable without having to go to the web Boom. Done.



in progressUI elements in Champ Select are laggy/slow to respond to inputs We've shipped a number of changes to address this problem, but we know we'll have to keep optimizing things throughout the alpha. We'll just keep playing whack-a-mole with these UI lag issues until all the moles are dead.
in progressLoading into champ select is often laggy and can cause the client to crash We've made progress here, but it's another one of those things that'll require vigilance on our part. That said, we're focused on resolving all these sorts of issues before we get around to adding ranked queues to the alpha.

Other

not yetYou can't resize the client You can do this in the legacy client, so we expect to add resizing in the future, but we have to admit that it's not top priority at the moment. Hit us up in the comments about this one if there's some specific reason we haven't considered that makes this feature a must-have. We'll talk it out.
in progressYou can't adjust sound and music volumes separately This is coming, but it may take us a few more patches.
not yetSome players want to be able to turn off the client's background animations for performance reasons When we last checked in on this request, we said we were thinking about how to handle this. So here's the update: Our new strategy is to optimize the client update to the point that no current League player would *need* to turn off animations, because this updated client uses far fewer resources than the legacy client. Basically, we want to tune it around the same hardware expectations that the game on its minimum graphics setting requires. We'll try other solutions if necessary, but ultimately we want the visual hotness to work for everyone without breaking anything.
in progressYou can't see messages, invites, or friend requests when the client is minimized This is a missing feature that we're aware of. We're still working on it, but no word yet on when this fix will ship.
in progressWhen editing masteries, it's hard to tell how many points you have in each We still need to make some tweaks to address this. It's coming, but it has gotten knocked back to the bottom of our priority list a few times due to other more urgent issues emerging.

Emerging Issues

Now serving up the hottest, juiciest bugs. These are generally issues that we're battling right now.

Profile and Collection

With the introduction of Collection and reworked Profiles came loads of little weird bumps and bugs. A few of these issues will require somewhat costly design work to fully resolve, so although that stuff is on the schedule, it's not higher priority than many other more critical changes we have to make.
unresolved"Win of the Day" isn't visually prominent enough and requires a mouse hover to reveal the timer We agree that it's not great in its current state, but this is also not at the top of our priority list since it works well enough at the moment. Another team at Riot (the "meta games systems" team) has plans for revamping the Profile with new/better features, so we may leave this one to sit until they can tackle it and bring it into line with their vision.
in progressCollection pages load slowly We've actually already shipped some performance improvements here, but there are opportunities for us to do more. Some of those changes will ship in future patches.
in progressPlayers want their sorting preference on the champs page to be saved This is straight-up a bug. We'll fix it.
in progressPlayers want to be able to sort their champs by "owned" or "unowned" status Totes. We'll deliver it.
in progressChamp mastery points are inaccurate Yeah, another bug. It's on our kill-list.
not yetPlayers want to see cooldown info on spells in the client This is a known issue. It's apparently a bit of a charlie foxtrot to try to pull that data directly from the game files (which we would want to do so the client doesn't get outdated if we change the cooldowns). But we'll solve it when we can.
not yetPlayers want a separate "skins" tab within Collection that displays all their owned skins in one place So, this is one that we didn't necessarily understand at first—after all, you can just see your skins whenever you click on the champion details page, right? But after hearing more feedback, we've come around on this one. The promise of the Collection page is that it's a gallery where you can see all the stuff you've unlocked during your journey through League, and skins are some of the most valuable unlockable content in the game. We even give out special skins every year to players who've performed valiantly in ranked! So, we get it, and so we're committed to deliver this feature. It won't happen during the alpha, because we've got to focus on other, higher priorities on our list, but it will happen after we've focused down the bigger issues.

Runes and Masteries

Folks aren't totally satisfied with the look of the new runes page, and there are some bizarre issues occurring when you try to edit masteries.
not yetYou have to use the scroll wheel to allocate individual mastery points If only you could see the looks of agony on the faces of the League client update dev team when this bug gets brought up. It's apparently far more complicated than it seems, but current thinking is that we probably will just make it work like it does in the current client (where, by the way, mastery point allocation is also pretty confusing). We'll have an update for you on this one during the next roundup.
not yetThe icons on rune pages are confusing, and players want a text breakdown of the stats We're pretty on board with giving players a text breakdown of the stats gleaned from runes. It's just a matter of designing it and implementing it. This will probably happen during the polish phase.
in progressRune pages are too dark, especially when empty Our visual designers have some good ideas about how to fix this issue. We're working on it right now.

Other

fixedPlayers felt that the patcher scanning progress meter was inaccurate We've made it more accurate! Hooray!
in progressIt's difficult to tell whether XP/IP boosts are active because of the color We'll fix this one for sure. The active and not-active states of the boosts should look visually distinct, and right now they don't.

Thanks for all the feedback so far! Keep that good stuff coming, and make sure to watch out for future changelogs to see the changes we’re making based off your feedback. Check back after the next major release for another of these breakdowns.

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