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A public apology to Riot Games

Newhook·4/18/2019, 6:25:06 AM·12 votes·7,673 views
r/leagueoflegends - A public apology to Riot Games (Serious )

Public note: I have never once intentionally lost or trolled in a game. My punishments are a result of bad behaviour throughout the years.

On November 13th 2018 I was permanently banned from League of Legends. I’ve sent in 17 Support tickets regarding this suspension and I’ve spoke to a dozen Rioters begging them to unban me. My ways of trying to get unbanned were terrible. I blamed everyone but myself for my punishment, I extended this argument for months and I didn’t take no for an answer. This is where I publicly apologize.

I fell back in love with this game slowly over the course of a few months. I continued to play on my other account and I hated it. I hated that I enjoyed this game again because of how I remember what happened. I started to care, more and more for the loss of my account. So, in another futile attempt to get it back I went back through and read every support ticket I sent. I was going to write a public complaint letter with organized points about how I was wronged. In doing so, I realized that I did not remember everything clearly. In order to write any sort of complaint about Riot using these conversations I would have to exclude bits and pieces which would essentially manipulate the entire scenario to make Riot look bad. To put it selfishly, it would be embarrassing. Not to mention morally wrong.

My main point against the Rioters I spoke to was that I did not deserve a permanent suspension for what I have done in the last game on my account. I would be right if this scenario was an outlier. My suspension is the result of a pattern of bad behaviour and not specifically this game. I knew this fact when I was speaking with these Rioters months ago but I ignored it. I put myself on a pedestal saying that this punishment is unjust because I said so or that I should be given leniency due to how long I’ve played and how much I’ve spent. I constantly tried to make points that really didn’t matter and then I belittled Riot as a company because they started to ignore these irrelevant points I brought up.

Even if it were an unfair punishment my argument wouldn’t hold water. My ignorance or disagreement with Riot’s rules does not give me the right to disobey them.

I’ve done something wrong and that is all that matters. My opinions mean nothing and after spending an hour and a half rereading all of these conversations I see that. It should not have taken me this long to realize that my opinions didn’t matter. The fact is, I broke rules and I got punished for it. I simply didn’t accept it at the time.

Furthermore, I’ve noticed after reading everything again that I didn’t sound respectable. At all. I also work in the customer service sector and I should know how annoying it is to get that one egotistical moron complaining because you’re doing your job. I was that guy to Riot. I’m in disbelief that I didn’t recognize this sooner.

I’ve said in the past that I will never play another game of League, never spend another penny on the game and never use chat ever again if I get my account back.

I’ve broken all three of those promises. I’ve been playing on a smurf account, I used chat (in a non-toxic way) and I’ve spent money on skins. So, my words don’t have much weight so far. Even if majority decides that my punishment was unjustified, my actions after the fact would turn the tables back on me. I don’t deserve to be apart of the League of Legends community if I’m willing to speak to Riot members the way I did.

My whole apology stance could be seen as a new approach; a ploy to get my account back. I can’t hide that I want it back. But my motive for forging this letter publicly is to humanize myself in front of the community and Riot themselves. I am not some toxic asshole who can make account after account and get joy out of misusing chat. I am someone who grinds for hours at a time to get LP and collect over 2 million total mastery points in the process. I simply got too attached to the game and I obsessed over every detail that let to our defeat. I have so much data on my account that I cannot replace and if I need to swallow my pride every now and then to take the L and keep my process so be it.

I’ve sent in 18 support tickets now and spoke to about a dozen Rioters. It’s embarrassing that it took about 6 months for me to realize I was in the wrong the entire time, not by my own natural epiphany, but by going through the evidence myself.

I extend my personal apologies to Riot Peacemaker who dealt with most of my tickets but also the following Riot members whose day I made worse I would like to humbly apologize.

Riot Peacemaker, Riot Tiggity, Riot Robby, Riot Legendary, Riot Eva, Riot Mumbino, Riot Rozzberry, Riot Jenny711, Riot Bobsongoats, Riot Ayame, Riot Sai.

22 Comments

Voldymort4/18/2019, 6:31:52 AM3 votes

  1. your reddit post was removed

  2. this is the type of post that should be in the "RANTS"section, not "player behaviour"

But my motive for forging this letter

i suggest using another word there

That said, you should open a ticket with this "letter" because rioters rarely ever come in here to read these posts, let alone comment.

SnupRawr4/18/2019, 6:32:37 AM3 votes

This game has changed quite a lot, its harder to keep your cool or not be tilted by something going wrong. If your like me and still play on different accounts that's cool. I never could keep myself away from this game, even if the community tore me to shreds :3

But here's a piece of advise: Try and move on. I spend much less time playing league than i did before my main account was banned. I feel a lot better and ive found some weird and cool games over this time. This game is definitely addictive with all the awesome champions and art ect. Just space out your time with league and i can almost promise you will feel better!
Thingamajig4/18/2019, 8:16:21 AM3 votes

One thing is for sure whether you get unbanned or not. People realizing that the fault is in themselves instead of the system is so rare and takes a lot of growing up to do.

99% of the boards are less mature...

Good luck

Scarlesh4/18/2019, 9:35:47 AM3 votes

Congratulations on having your balls cut, mate. Hope that vasectomy's turning over a brand new world of possibility and of humbleness in the front of your new SJW overlords, so that you may now adapt to the lowest common denominator that has become the newest standard to adhere to. Careful though, the ceiling's pretty low so you'll have to crawl from now on.

I'm breaking a little shout-out to the memory of the past-you, who has been practically kicked in the teeth so much over these months, fed the typical answers into becoming whatever has forged this self-flagellating piece of writing. Don't forget you're still in there, somewhere.

Rioters are doing their job - and unfortunately, if the game leads (and believe me, you're not the only one) perfectly rational, sane people into losing their patience, this is their system's problem to handle, not yours. I assure you, that to handle a letter of rants the way they do, takes less than half a hour of paid time, and by dinner, they'll not have cared in the slightest about the random dude writing about their online game. You didn't sour or ruin anyone's day - if you did, they would've likely helped you out of the situation you were in.

Self-censoring is the worst form of censoring.

TraumaQueen4/18/2019, 10:15:18 PM1 votes

Good on you. And very respectable... humbling read.

. However...you can’t deny that riot doesn’t care about the individual player. They care about the group as they care to see it. That is unfortunate management.

they’re the giant and can do what they want because of exactly what you said.... a lot of us have those same three promises and break them. They created an insanely addictive game that profits off multiple accounts...

C0ldbl00ded4/24/2019, 11:23:01 PM1 votes

You act like Riot owes you something... I'm sure Riot REALLY appreciates your humility.