Reports are going unheard.

sunden12·12/4/2016, 2:00:10 AM·9 votes·899 views

So in the last couple of days i've been matched with quite a few "trolls", im not going to go into the detail of what they all did, all i will say is that i have reported them. I also feel like these reports are doing nothing. I person reporting a player doesn't help because we need more then one other person in that game to report them too, and it never happens. There have been times where people will afk 80% of the game because they feed or do w/e else and no one seems to care about reporting them after the game. i dont know what else to do about things like this because it is ruinning the game for myself and who ever else would be play. I under stand there are a lot of other fake reports to shuffle threw but it's REALLY bad right now.

(This is a rant, sorry if it was a waste of your time but these things really bug me.)

13 Comments

Zombiemaster12/4/2016, 3:50:58 AM7 votes

There's a few things to explain about the system. First, the feedback system is pretty poor right now. If you're looking for a notification that someone you reported was punished, you will only receive one if your report was the very last one that triggered the punishment. If you report someone and they get punished after a future game, then you will not receive the notification. If you don't receive a notification, it doesn't necessarily mean that your report is worthless and didn't do anything. If you encounter a toxic player, it is definitely good to report them, as your report will help getting them punished if they continue that behavior.

Now, what do I mean "if they continue that behavior?". Well, with the current system in place, it generally takes a consistent pattern of toxic behavior before someone gets punished. Riot understands that we are human and we can have bad days from time to time, so they do take that into account. If someone has a long history of neutral or positive behavior and then slips up and has a single toxic game, they more than likely won't see any punishment. This doesn't mean that their behavior was acceptable, because it certainly isn't, and if they continue that behavior, then they will be punished, and your report definitely helps in that process.

I person reporting a player doesn't help because we need more then one other person in that game to report them too

Next is this. Despite what seems to believe popular belief, multiple reports in a single game don't really matter. The system doesn't look at the total number of reports a player receives in a single game, it looks at the % of games that player has been reported in, and it only takes a single report to flag a game. Any additional reports doesn't make the system look any harder or faster for unacceptable behavior. This essentially means that 1 report and 9 reports are treated the same, as it is still one reported game. Riot made reports work this way specifically so that larger premade groups don't have any extra power over solo players when it comes to reporting, and so that solo players can still have their voices heard in such situations.

Weathered12/4/2016, 3:01:34 AM4 votes

A report 'flags' the case to be looked at. Multiple reports can't make the system look any harder, one report carries just as much weight as multiples.

You may not see the immediate output of those reports, but those players do get punished. You'll only see the evidence of the punishment (that sweet message) if you were the final report that triggered the punishment, meaning if you were a contributor along the way you don't get the satisfaction sadly.

Fake reports don't necessarily have a huge impact from what I understand, the automated system is able to expel them fairly quickly by just running through checks.

Great Muta12/4/2016, 2:18:36 AM3 votes

Same here. I reported 20+ people this week, 0 punishment notifications.

Then Riot wonders why this community is toxic and no one takes the reporting system seriously.

Morality Coach12/4/2016, 5:23:46 AM1 votes

It's cause you treat all your trolls like subhumans then they grief you up. I put my trolls to work gaining ELO trollen the other team.