Ban Appeal System

Diamond Frostman·2/11/2016, 4:49:07 PM·3 votes·768 views

Riot, I think the automated system has helped to limit toxicity, I know that myself have been effected by this and are now taking more time to moderate my behavior in games (granted its out of fear of getting banned again because I am still sure that a premade can report you for nothing and you will get punished for it. Thats how it seems to me.)

However, I feel there needs to be a way to rehabilitate toxic players and a way to restore banned accounts through an appeal system. Since banning them is essentially achieving nothing, since I doubt that is the only account these people have and they will just create another.

So why does it have to be an endless black void when somebody gets banned. Aren't we better if we can rehabilitate formely toxic players and give them some hope that improving their behavior will reward them in the future.

Use a carrot, rather then the stick Riot.

10 Comments

Awkward Couch2/11/2016, 4:58:23 PM3 votes

The whole idea is you can create a new account for free and start over. To be honest, Riot thinks the current system is a way to rehabilitate toxic players. You get 2 chat restrictions and then a 14 day ban. This is supposed to tell you (although not very clearly communicated) that the next step is a permaban.

As far as the carrot and stick argument, Riot would say the carrot is that you get to play League at all. And occasionally Riot does reward non toxic players by giving them skins and such.

Randomonium2/11/2016, 5:15:35 PM1 votes

I proposed a Reform System that would accomplish exactly what you discussed here.

http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/YAu2PUfY-reform-system-for-banned-players

I found out that at some point in the past that Riot had issued a Level 20 Challenge where any banned person could get their ban appealed if they could get a new account to level 20 without receiving any punishments. Apparently the failure rate of this program was over 95% so Riot discontinued it. I can understand that Riot doesn't want to spend tons of time and money trying to save that 5% that reform when those people can also just make a new account and never have a problem. Its unfortunate but most people really don't want to change.

Kei1432/11/2016, 5:35:09 PM1 votes

You know, if a toxic guy can show that they have reformed over a year of games without being toxic on a smurf, I don't mind giving them their original account back, as an incentive of reforming.

It will help those whom create a 2nd account and not troll or be toxic after, which helps the new player / low level environment.

But it needs a lonnngggg term commitment on the player's part.

PIMPSMOOTH2/11/2016, 5:54:14 PM1 votes

[{quoted}](name=Diamond Frostman,realm=EUW,application-id=ZGEFLEUQ,discussion-id=yKWQt83y,comment-id=,timestamp=2016-02-11T16:49:07.108+0000) However, I feel there needs to be a way to rehabilitate toxic players and a way to restore banned accounts through an appeal system.

Riot can't even manage to get the only map they give a crap about balanced this season and you want them diverting time, money and resources implementing a system coddling the fraction of baby raging players who got themselves permabanned because nobody on the Rift wanted to play with them to begin with?

No.

AJStarhiker2/11/2016, 6:47:35 PM1 votes

They've tried. Shortly after they started the Tribunal system, they had the Level 20 Challange. Riot allowed some players the chance to recover a banned account if they level a second account to 20 without any punishments. The results were bad enough (as in I never heard about any successes) they couldn't justify putting those players back into the new player experience.

LadyParallel2/13/2016, 1:20:58 AM1 votes

they did try to rehabilitate them a long time ago. the percentage of players that ctually were able to go back to normal was incredibly low. so low it was too much resources wasted on it for such a small amount of people. besides u are wrong once again ill repeat myself. u are only punished if u did something wrong. if a premade of 4 in 10 games in a row all reported u nothing would happen to u cuse they were false reports. however if u were indeed toxic obviously they will matter and u will be punished. this has been explained multiple times and proven by the chatlogs of many people who claimed to be injustly punished. none of them were saints. none of them were even slightly nice. wat is reportable and wat isnt is very specific. if someone cant play by riot's rules of behaviour they are kiked out. it makes sense specially if u think a bit and realize these rules are just basic common sense and cortesy. dont insult or belittle others. that is something one shouldnt do in society either but assholes are in real life and in games and so they must be punished.