Unsuspending Accounts

VicTornado24·12/30/2015, 4:37:12 PM·5 votes·1,083 views

Start a program in which players with** suspended accounts can regain access to their accounts if they show genuine reform on smurf accounts. Begin by a suspended player sending their smurf username to riot and have them put an audit on this account (and check the ip address on the account to make sure this account is being used by the same person, not just somebody else's account) and if this player shows months of reform then unsuspend** their main account.Amumu item 3070

16 Comments

TeemoJenkins12/30/2015, 4:47:54 PM7 votes

From all the threads on this forum the majority of the smurf accounts end up getting banned also... because they don't change. Chat ban, longer chat ban, 14 day, then perma wasn't enough of a lead time for them to improve their behavior? How many chances do we really need to give people to not be toxic?

Daen12/30/2015, 4:55:58 PM6 votes

Riot tried this, a super long time ago, and ended the program pretty fast because the recidivism rate was high enough that it was completely not worth doing.

Here's the thing: If a player was negative/abusive enough to get permanently suspended, that player had numerous warnings, chances, and scaled punishments before it happened. A permanent suspension is a demonstrated lack of reform by the very nature of how the systems work, so affording another chance after that point becomes pretty unnecessary.

With the particular example you're using, there is a lot Riot has to do just to keep this running, including:

  • Designing the program in the first place
  • Allocating internal resources to it
  • Receiving smurf usernames
  • Validating smurf usernames
  • Checking in with the smurf usernames consistently
  • Unbanning main accounts
  • Ensuring those main accounts remain untoxic

This is a ton of work for a system that has already been tried in the past and had a failure rate of over 80%, so I can't really see Riot ever springing for it.

Luca71512/30/2015, 4:40:12 PM3 votes

Great idea bro. It's not always a flamers fault they are provoked to flame and the people provoking flame should also be punished equally

Korillo12/30/2015, 5:17:16 PM1 votes

Why? If their smurf is showing reform then that's great, they can just keep playing on their smurf. Everyone wins.

AJStarhiker12/30/2015, 5:46:24 PM1 votes

Yes they tried it a long time ago. The problem was that the players would fail, but during the attempt they were in games with new players... and either driving them off or showing them that toxicity was part of the game.

What do you think Riot prefers? Keeping a handful of toxic players who would most likely just get another ban, or increasing the number of new players who would stick around long term?

And it wasn't a guaranteed thing every banned player had the option of, even back then. Riot handpicked players they thought had a chance at showing reformed behavior. And the successes were still so low they ended the program almost before it reached the forums.

My pRo ChAmPiN11/18/2018, 12:45:17 PM1 votes

i want to unsuspend my account what i can do?

My pRo ChAmPiN11/18/2018, 12:48:00 PM

i want to unsuspend my account..... what i can do?[zombie-brand-facepalm] [sg-soraka] [sg-janna]