How to really do an instant feedback system
Seems yet again I have to post a disclaimer in the top of my thread. In no way am I asking them to remove the current punishment system. This is an addition, not a rework.
Someone says "report" in chat, no matter the context, a bright yellow message appears saying "One report is the same as 9 reports in a single game. Telling other people to report someone isn't only a little silly of you, but it makes no difference".
The message would only appear for you, and your message containing the word would not be sent.
[fiora-cool]
Someone says "gg ez" in chat, your message will not appear whatsoever, and a yellow message visibile only to you reminds you that this is not a nice thing to say.
[slayer-jinx-wink]
Point is, create a filter of trigger words, and let the game handle it in funny and positive ways. Instant feedback. Not 5 minutes after the game. You can't teach a dog new tricks if you don't have the dog treats ready.
There would be a four step involved process, that by the way is almost the exact same as real life law making happens:
- Player A takes offense of a phrase posted by Player B.
- Player A reports player B, giving a detailed explanation of why this phrase offended them.
- Riot looks at the report and the available evidence of the phrase being used, and also takes offense of this phrase. They then issue an official punishment based on how offending it is, and their prior offenses.
- Finally, Riot adds this phrase to the filter, and anyone writing it within their sentences ingame, will now not be able to send their message.
This means that first of all, Player A has taken offense, an average player in the game, so there's definitely not a case of "no one takes offense so why ban me?". Secondly, Riot themselves has deemed the phrase so toxic they create an official punishment based on it. So it's definitely not "no one" that takes offense. Both a first hand and second hand, objective source has taken offense, a punishment has been issued. The word is now beyond a doubt toxic enough to warrant a punishment, and therefore should be filtered out.
Also, if you are corrected by the filter system too many times, say 4 or 5 times in one game, for the rest of the game you aren't able to chat, or your chat is restricted. The final warning would also tell you that the next time you trigger a filtered word, your chat will be restricted, so there would be no confusion involved when it happened.
Sure, people will find ways to be toxic, but at least then they won't be able to use the common brainless curse words that they've used since season 1.
And to those who are worried about "censorship": You're not supposed to be able to say anything you want in League of Legends. You agreed to a TOS, and you are a guest in Riot's house. Imagine yourself in grandma's birthday party, with all your little cousins and uncles and aunts present. How would you act then? Simply respect the household you're in, and you can say anything you want.
Anyway, what we are attacking isn't basic sentences that make up most polite conversations. We are attacking sentences and words that specifically have gotten people banned previously. This is a point I can't stress enough.
An alternative could be a live check of sentences people type, and they're not allowed to press enter if they have a filter word in their sentence. That way, they don't even need to receive a warning at all. I think a lot of people would like this idea instead of getting warnings, but it depends on the capabilities of Riot's servers obviously.
Carry on.