Why voice comms would reduce Toxicity overall

50WPKpUAdM··3 votes·1,310 views

Since this was instantly deleted on reddit for unknown reasons (if it's something to do with the content of my post rather than the idea please let me know, I'm unfamiliar with what gets a post removed)

TLDR; Lengthy post about a few key points of why voice comms would reduce toxicity rather than cause it. Tone/audience/misinterpretation

Contrary to Riot Lyte's beliefs, I think voice communication would prevent more toxicity than it would cause. Anytime I can get the team I get matched up with on Curse voice or teamspeak, I remember those games as a hell of a lot more fun/exciting than the silence of text followed by spam pings and "muted" "reported".

First, things that aren't meant to be toxic and are being misread with the wrong inflection by the other player would be clear by the tone of your voice. Similar to how when people use punctuation in a text message you assume they're being short with you by abruptly ending the text, an open sentence with no punctuation however means the conversation is still "open". I believe people with a natural habit of swearing or being profane quite a bit are being punished for statements that may be quite normal for them, merely because an excited statement of "Get fuckin baron!" is misconstrued to be something negative.

Second, less people would get frustrated about someone not doing something, because its hella hard to type to your mid laner to come down river when he's zoned out (mentally)/tunnel visioned csing, while you're being chased by 3 people towards him. This would eliminate the post death rage because NO MIA WTF RETARD. You would be able to relay what you need and where you need it in a much faster manner.

Third, you immediately get a sense of the age group you're speaking with in the game and can adjust your language appropriately. This whole thing obviously could be abused as any system can be, cough the current report system cough, but I expect you to see a drastic drop in reports and toxic behavior and only the most severe cases of toxicity remaining. Which then could easily be taken care of at a much faster rate, purely based on the lower volume of reports received.

Considering a majority of the playerbase probably plays other games and have never been banned or "punished" (I think punished a Riot only thing) in any of them, it's clearly a flaw somewhere in your system or player management rather than the players themselves.

16 Comments

Awkward Couch3 votes

Whether it's text based speech or coms, I think the real issue is the way we treat each other over the internet. It doesn't matter the medium, because it's anonymous people will be assholes to each other. Personally, I don't see a need for chat, at all. I'd rather Riot just does away with all of it.

Nidelkha1 votes

Voice comms would be awesome!!!!!!!!!!! So when i kill the enemey adc i could be all like BITCH IMA SHIT ON YOUR CORPSE! GET WRECKED!

Krigjer1 votes

This existed with Curse Voice. Curse Voice was 'illegal' for a while (could get you banned if they detected you had it installed) because it automatically connected users who had it into a chatroom. Riot considered this toxic because they couldn't police the environment. When CurseVoice finally changed this, it was considered 'legal' again.

I know you mentioned CV in your post, but this is why Riot will never add their own voice chat service.

  1. it already exists with cursevoice, and it's not Riot's fault that so few people use it these days.
  2. you can't FORCE someone to use a voice chat program. That's why CV was banned at the beginning.

Also, listening to voice chats in every other game they are available DOES prove that having voice chat doesn't eliminate toxicity (or even reduce). I remember getting chewed out in a LoL game using CV + listening to friends argue in Teamfortress. If anything, I'd argue that having voice chat increases toxicity.

DrCyanide1 votes

... Curse Voice wasn't allowed because it use to keep track of jungle timers (before that was built in and I believe the smaller camps too).

Krigjer1 votes

It was still considered illegal even after the timers were removed, and the reasoning I saw from Riot as to why it was still not allowed was because it automatically connected you into a room. They wanted players to be able to choose to enter that environment or not.

50WPKpUAdM1 votes

No, I believe it was solely based on the timers originally. They still cannot police Curse voice, and they took one idea from it by making the timers a part of the game. Now take the second half and add OPTIONAL voice chat built in. No one can force you to join the chat, just like no one can force you to continue to read "toxic" text when there's a mute button readily available. If they're honestly worried about toxicity, remove all chat from ranked games as well, nothing good comes out of conversing with the other team in ranked play.

TrulyBland1 votes

Optional voice chat has a lot of risks though... People are already often enough being harassed for subpar picks; how many people would be harassed for not wanting to partake? How much would one person being outside of voice comms harm the teamplay? And most importantly: If all these side effects become unbearable and Riot feels they have no choice except remove voice comms again... how huge will the backlash be?

I'm not necessarily disagreeing with optional voice chat... Just saying that just because it's optional doesn't solve all of the problems involved.

50WPKpUAdM1 votes

How much does it already affect teamplay not being able to effectively communicate during the heat of play? Typing is for RPGs not competitive games where time is an issue. Let alone when you get matched up against a premade group of 4-5 that not only already know each other, but also have the voice comm advantage over you.

Krigjer1 votes

Now take the second half and add OPTIONAL voice chat built in. No one can force you to join the chat, just like no one can force you to continue to read "toxic" text when there's a mute button readily available.

Moving on from why it was banned.. Why would riot bother adding their own voice chat system when Curse Voice exists? When I link my cursevoice room, people sometimes turn it down solely because "I don't wanna voice chat". That's not Riot's fault, and Riot adding their own communications system wouldn't encourage these people to use it.

50WPKpUAdM1 votes

You also have to go out of your way to download curse voice, a built in system wouldn't have that issue

Krigjer1 votes

It takes all of two seconds to download it, and two seconds to log in if you don't have it set to automatically log in on computer boot up.

I prefer to think LoL players aren't THAT lazy.

ABlueQuaker1 votes

Just gonna point out, IT F*CKING IS RIOT'S FAULT NOBODY USES IT THESE DAYS.

They outright banned it at the height of it's popularity, then allowed it, but it never recovered.

Astôlfo1 votes

Then you just get people telling others to kill themselves instead of taking a few seconds to write it out in chat.

50WPKpUAdM1 votes

Most of the experiences I've had on voice programs are a lot less vulgar and inappropriate when you can hear someone's voice

Rayendriel1 votes

I always imagine voice chat in league like that: https://www.youtube.com/watch?v=pa9pxW4G4jQ :D

Ada Wong1 votes

Yes and no DOTA 2 has just as much toxicity as League, Same with smite, although companies like (Blizzard) and (Over Watch) Would immediately suspend someone for calling someone the (N word) or other hateful comments in game it generally doesn't happen in DOTA 2, or League even Smite that often over one game.

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