Riot has no intention of stamping out toxicity.
Now there have already been multiple threads on this, but I figure ill just be the next in line. Riot has spent over 7 years attempting to stamp out hate speech and verbal abuse and in the process has refused to implement suggestions from the community. The biggest one? An opt-out of chat option. Many players that have temper issues know they have chat issues but cant help themselves. Riot hears these people suggesting an opt-out, sees these posts and answers the support tickets, yet never get around to implementing it. There are now three other main ways of communicating in this game, voice chat, emotes and pings system. Many players dont even USE chat in-game anymore yet refuse to help those that cannot help themselves. Its absolutely awful that so many people have accounts locked or just quit playing because of unclear and vague rules regarding their tribunal system.