I found a video about anger management and controlling one's behavior
It's mostly in reference to interpersonal relationships, but a lot of the points he makes can be applied to our reactions in random encounters in game or on the forums. The main reason I link this specifically in PBM is because 'indignation' is a form of anger, and I see a lot of people becoming indignant about someone else's toxicity and thereby becoming toxic themselves. What do you guys think?