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Live Moderators

dopar1·1/11/2017, 8:48:25 PM·2 votes·288 views

I would like to share an opinion on how to reduce the amount of trolls in game in live mode. Instead of ruining the game the troll gets replaced by another player by a live game moderator. Wouldn't it be great hu? I'm 101% sure every league player have dreamed about it when another crybaby was trolling (by trolling I mean any way of acting that is directly ruining the game). It works simply - a player gets reported for trolling and a live moderators receives a pop-up message to spectates the game (with the option to scroll back to see previous rule violation). If the reported player is guilty of trolling - the moderator marks him as, say, "to be replaced". Which means that some other player will receive a game invitation to replace the troll (this type of game will give him additional rewards, like guaranteed keys or some other cool stuff, but will not give any rating perks). The troll gets kicked out of the game with 10 min penalty, IP lose as in case of a defeat and one warning (second warning leads to a suspension). The game is saved. I know what they are thinking about in riot about this: " this is impossible we can't keep 10 000 live moderators with even 9$/hr wage because we will go bankrupt". That is true. That's why riot must use the help of the community. The trick here is that the employees aka players don't have to be 'live' for 5-6 hours straight. The minimal mandatory unit of time is 1 hour. It means once a players decides to work and go 'live' as a moderator, he clicks "Start" and he has to be live for at 1 hour only. If he is busy or anything, he can stop after this hour and do his stuff, then come back and do another hour or two. This can be done during doing homework, watching the TV, playing the guitar or watching your little sister. The schedule is flexible and the player decides when he has time to go live and when to stop. It's something similar to how banks manage money savings, except in this case RIOT manages players' free time savings, allowing them to make extra money. It is also easy to track 1000 people. There will be one manager for a region who has a team of 100 leaders, each leader directly deals with 10 players. Each moderator has a mandatory amount of hours to work each day - let's say 4 hours. Let's say I'm a moderator. I worked 3 hours today. Then I come back to finish the last hour and I see on the board that the number of moderators live is enough so I don't have to go live. And visa verse - if there is not enough live moderators at the moment - some people have to go use there hours right now. The hours worked by a players are counted and payed. There are a lot of things that can be implemented like higher wage for extra hours and stuff. Many things can be done to manage the amount of moderators live and even try to predict when the number will rise or fall in order to respond to "live reports" asap. It could be an the ability to track the number of moderators, the option to come up with personal schedules (based on this data the server could predict the times when the number of moderators could go down and warn about it ahead). The beauty for RIOT is that they don't need to hire americans or europeans only, pay crazy taxes, care about minimal wages stated by the governments and rent buildings with hardware/software inside. This could be done something like freelancer-style. There is so many more ideas on how this could be implemented, but for now I would like to post just this to see how the idea goes;)

5 Comments

Kei1431/11/2017, 9:18:01 PM1 votes

hmmm... wall of text too stronk, but just to respond to your title, there are 67 million league users, assuming 6.7million users playing at any given time, it means there a 670,000 games going on at any give time.

its not financially feasible.

Magical Player1/11/2017, 11:21:40 PM1 votes

Who will pay these live moderators? and what if the person who gets dropped into game doesnt want to play the role or hero

OnlyYouCanHearMe1/12/2017, 1:06:31 AM1 votes

Okay, I actually have a question from fairly early on in the post... when you say a new player would come in and replace the troll... do you mean like replace in the middle of an active game? As in they would get dropped into a game that was already in play, with the stats/build of the troll that was kicked? Because logistically, that could be very hard to do. Players might not own the champions/runes, and might not have the correct masteries. Not to mention, they could be unfamiliar with the build, and would assuredly be unfamiliar with the dynamic of the particular match, i.e. who was fed, who was behind, etc. So unless they were already very strong with that champion, it would be hard to just step into a match and pick it up.

dopar11/12/2017, 10:13:15 AM1 votes

ventressredeemed: The filling player knows his role before joining the game. For example; "you are offered to fill a game as adc Draven." If he has adc runes/masteries - he accepts. If he doesn't own that champion, the system won't even pop the queue for this game for him, because obviously he has to play same champion as previous player. Then as he gets in the game it doesn't take long to see scores and levels to see who's fed and who's behind. If magical player: of course riot pays for it. The role and champion is known before joining. ke1143: but if you divide 670 000 games by 10 regions, it means at a given region there are usually 67 000 games at a day time (because at night most people sleep). Let's continue with this math. It is well knows that in higher divisions trolling happens rarely. Like we can definitely ignore master challenger high diamond elo, in plat elo the trolling is significantly lower than in bronze/silver/gold. If we just assume that in this bronze/silver/gold elohell 10% of the games are trolled, then it means we have to monitor 6 700 games. And the most important thing is that if this system started working, in a week the number of trolls would reduce to minimum (both already banned trolls and potential - those who wouldn't dare trolling anymore under the fear of losing their account). Which means it only looks not feasible till you make it work.

Magical Player1/14/2017, 2:38:55 AM1 votes

6700 games for moderators...... how many games per mod How could you pick the 6700 games prior to them occuring, you'd have to watch all games to witness a reason for the mod to step in

What is the benefit for the rando who gets placed into losing game? a near instant loss?

My statement was at the fact that rito would be fitting the bill, what economic incentive is there for rito to do this