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Reporting, How Long Does It Take Till Action Is Taken?

NagatoFan1·12/1/2015, 7:58:38 AM·1 votes·1,292 views

So I just played a horrid game where with it being my 3rd time playing Lucian I wasn't doing the best. I ended up being 3/3/10 because I was forced to play safe due to their Diana mid being fed and she liked to roam down bottom side. But regardless my Karthus mid must to have been watching a bottom where we were again being ganked by Diana, and after it started to look bad I back off to stay alive. From this point on he begins to harass me for the rest of the game. Trying to defend myself our top lane Nid starts telling me how shitty I am. I never once got cross with them just simply tried to defend myself explain that I'm not a Lucian main so yeah I'm going to be bad. But the Karthus never stopped harassing me. My question is this, with the new reporting system what are the odds that he will actually see any form of punishment. I don't really trust having a computer handle things like reporting and punishment. I also feel like there should be some kind of punishment every game for every game that they are jerks. Not a bad punishment but just a 1-10 game chat ban depending on how bad or the frequency of their bad behavior. With the amount of people treating others like trash on this game is far to high for it to feel like the reporting/punishments are doing enough; or anything at all.

11 Comments

shyv12/1/2015, 8:09:18 AM2 votes

Reformed toxic player here. If someone gets reported in a high percentage of games, they will first be issued a warning that their recent attitude has been more negative than usual and if it continues they will be punished. After that, if they don't get their shit together, they will probably get a chat restriction. After a bunch of chat restrictions, they can be banned or permabanned depending on the severity. I've been all but permabanned. You may not notice it, but the report system is working. Keep it up.

DrCyanide12/1/2015, 8:11:08 AM2 votes

The system requires a report to get it rolling. If you don't report them, then it assumes you were fine with the way they treated you and ignores the game.

After that, punishment is based on severity and frequency.

  • If they regularly act out of line, then they'll get the punishment soon.
  • If they were really, really toxic then it might take only the one game to punish them.
  • If they normally have things under control, but this one game out if their last fifty (or so, rough estimate number) they lost it, then the system will realize it was a fluke and that they're normally fine.

If punishment is needed, the system more-or-less works on a 4 strikes system.

  • Chat restriction
  • Longer chat restriction
  • 2-week ban
  • Permaban

If a person looks like they're improving the system will remove a strike from their record, but it was implied that they'd have to be on good behaviour for quite a few games for that to happen.

In short, yes, the system works. Manual intervention on Riot's part for all of these cases would take significantly longer to see people actually punished, so an automated system is really all that can work at this point.

Awkward Couch12/1/2015, 8:01:42 AM1 votes

It sucks but everyone has bad games. It really depends on how often they are reported. If 9 people report one person for being toxic, that holds the same weight as 1 player reporting another. this is to help prevent ganging up on people to report one person. With the amount of people who play this game you are likely to never play with that guy again.

Jhyntu12/1/2015, 10:38:33 AM1 votes

EU > NA