Almost 3 days later and still no reply from support

373danvers·8/29/2016, 4:02:00 AM·1 votes·772 views

Not surprising that this joke of a company wont reply to my ticket asking why i was banned exactly.

They give me no info in the client, no info in my email, and when i send in a support ticket? They just flat out choose not to respond. Guess im going to have to either send them a ticket every day till they respond, or keep adding on information to this one until they respond. Customer support is supposed to answer ticket, but whatever stupid apes you have working for you clearly dont even know how to do that.

8 Comments

Karunamon8/29/2016, 4:16:43 AM4 votes

but whatever stupid apes you have working for you clearly dont even know how to do that.

I can't imagine why you were banned...

Reket DeAlk8/29/2016, 4:27:11 AM3 votes

You know it's the weekend right? They don't work weekends.

Bumping your ticket sends it to the back of the line too. And making multiple tickets just clogs up the system. So cool your jets and learn to wait patiently. Your life doesn't depend on getting an answer right away.

Troll Armada8/29/2016, 5:30:55 AM1 votes

that's odd since at the very least you should get automated "how did we do" surveys.

did you check your spam and trash folder?

KVbqbFsC8e8/29/2016, 5:41:20 AM1 votes

You'll just get a copy/paste answer anyway. Then you have to wait another 3 days after that to get a variation of the copy/paste answer, with a rep who didn't actually read your ticket.