Boards›Player Behavior

Allow Us to Flag Spite Reports

SirPurrr·1/12/2016, 8:57:55 PM·12 votes·1,074 views

There is a problem with toxicity but also a problem with another form of abuse, false reports. Riot has no one analyzing the veracity of reports, it's just an automated system that evaluated report frequency, checks chat for basic trigger words and has little intelligence. There is no Tribunal anymore. Even quoting toxic players can flag it.. You are at the mercy of the system and false reports, while usually weighted less from those frequently abusing the feature, still have some weighting.

Of course, ideally there would be something like Tribunal where impartial peers can evaluate the evidence in more complicated cases. However, in the mean time, I wish there was some way to flag a report as "contest" and have it investigated more deeply. I've found many toxic players spite reporting when they get the report notification. It's gotten so bad that I actually have to wait for them to leave the room before I report them. I'm guessing they know who it is by comments such as "I've muted you so please only use pings." or "Please worry about your own lane and just let me play."

Some people might think that now everyone will try to contest every report but many are incontestable anyway by using certain racist or homophobic terms. Furthermore, I think most players realize when they're toxic and have no chance for a contest to be successful. I'm pretty sure the player typing "open mid, gg, afk - report bot" has no qualms about breaking the rules.

Another way to tackle this is to punish people for rageports so they don't distract the system from the real problem players. I don't think there is any realistic consequence to false reporting right now (beyond report weighting getting lowered eventually). The problem is that by the time a report from this player is worthless, he may have already tipped the scales to punish someone who was overall not a problem. Moreover, some players don't consistently make false reports so their overall report weighting might still be pretty normal.

12 Comments

Dwith1/12/2016, 8:59:01 PM4 votes

according to dr lyte the reports wont be valid anyways and reduce their report impact for incorrectly reporting (but we all know thats bullshit)

Tract1/12/2016, 10:34:59 PM4 votes

You are actually not at the mercy of false reports, a Rioter reads the logs before punishment.

SirPurrr1/12/2016, 11:30:05 PM4 votes

You don't need any evidence beyond the facts I gave you because there is only one rational conclusion. LoL doesn't have 12 million players, it has nearly 30 million on a DAILY basis. It's a trivial numbers problem with an inescapable conclusion, although you don't seem receptive to it. The statistic you give is pretty meaningless because the only way to come to it is by trusting Riot's own system and not some independent verification. This is why scientific studies have controls. You can't have your evidence for a claim come from the source under dispute.

This isn't about pessimism, it's simply logic and numbers supported by evidence. I gave you plenty of proof but you want to live in a fantasy land despite what you claim being physically impossible for a company of Riot's size as well as a poor use of resources in order to maximize profits (and yes Riot is a business first). This is not a utopia and it's a very flawed system. I doubt you read any of the links offered to you because if you did, there is ample evidence for my claims. For example, if (as in the link), a player gets an immediate 14-day suspension after a game, how has Riot read those logs in the 10 seconds after the game has ended? Unless you think there's a Rioter studying the chat during every game, it's clear that this was automated.

Still, 14 day bans are different from typical chat restrictions and this has the theoretical potential to be reviewed by a human but it is clearly not always (as in the case given). For lighter punishments like chat restrictions, it's definitely not being read by a human. Riot wants people to trust the system or it would make players uneasy but a lot of the statements and statistics can be very artificial. For example, if I have a human looking at 1 in 10 suspension cases for a few seconds, it technically has human review but makes little difference to the quality of the system. I will only debate this further with you once you've read the links provided in their entirety.

ModUlanopo1/13/2016, 3:30:46 AM2 votes

Except, of course, that poor reporting accomplishes nothing except to reduce the value of their reports to the point of meaninglessness. Three years ago, before the behavior systems upgrades, the failure rate was less than 0.5%. One can only imagine how low it is now.

KingWanahakalugi1/12/2016, 9:17:41 PM1 votes

Dwith is right after false reports a summoners reports begin to carry less weight as someone who reports honestly.

Krovvy Britva1/12/2016, 11:31:37 PM1 votes

OK I don't want to be that guy, but something needs to be done about troll players before a match starts. most of the time a team knows that there is a troll on there team but don't want to dodge due to the Lp loss. so maybe if you set up a way that all players can report a person before the match begins and if 4 people on you team report that person then they are kicked out of ranked play to be reviewed and everyone else put back into que. It just seems unfair that good players have to deal with this. I've been a victim of it in a few matches lately and am tired of not being able to climb due to one or multiple people trolling on a team