Perma Banned for a game that happened a minute ago

DarkBalls··2 votes·514 views

So i just got permabanned after playing on the same account for the last 6 years. Admittedly I'm not a role-model player. But I noticed that a lot of the times I got punished, they only looked at my chats and that's taking things out of context in a way that greatly affects someone's judgment. In this case, I was telling the enemy team how our gangplank was saying things like "Get cancer Jews" and asking them to report him. The game happened instantly before perma-ban. So I'm assuming a bot read it and just banned me. This makes no sense, and considering that only "0.006%" of players get perma-banned, why doesn't riot have the godamn decency to get someone to go over the entirety of the chat logs, and not just biasedly punish players like that. One of my games I was saying some things that could be considered flame, but it was a joke going on with multiple of enemies (which can be checked by their chat logs as well), but since you only read my chats it gives a stupidly biased idea of how I act in games. Had like 300€ worth of skins (had that account since i was 12). Is there any way to get someone to review my case or for you to just fix your system and reevaluate the way you banned players?

26 Comments

Chermorg5 votes

So, without seeing your chat logs, I can only speak generally, but here's the biggest misconception in your post:

It does not matter what the "context" is - it does not matter what anyone else says, or does - you are expected to remain non-toxic and not flame, harass, belittle, or be abusive towards others. Ever.

Many people think that it matters if someone is inting, or if it's "joking", or if it's only directed at one or two people - it doesn't. The thing is, you may have been joking with a few others - but there are 10 people in the game, and if not all 10 are okay with it, you are not allowed to do it. Even if all 5 enemies are okay with it, your teammates may not have appreciated your "joke" flaming - and thus you were validly reported. If something is toxic, it remains toxic even if others are doing it.

The only time it is acceptable to do something that is otherwise against the rules is if all involved (i.e. 4 teammates if in team chat, or 9 others if in all chat) are okay with it and do not report. The second someone is not okay with it, they are certainly allowed to report and you will be found at fault - as it's against the rules.

One analogy is this: If the speed limit on a road is 60 mph, but everyone consistently goes 70 mph, it's not likely that anyone gets pulled over. But the second there is a police officer involved (i.e. the second someone reports), you're going to be pulled over and likely ticketed. It was never okay in the first place - but if everyone was doing it (or okay with it at least), it flies under the radar. Once someone complains "these people are speeding on this highway" and the police get involved, it's no longer okay.


edit not sure if you'll see this because it's an edit, but here's this as well:

You are certainly able to write in to Riot Support and ask them to review the suspension, at which time a real human will review your logs, your history, and the entire game. Note, however, that if you did flame, and if someone reported you, they will not go to great lengths to ask the player "did you really mean to report DarkBalls?" If you wish to argue that everyone in the game was okay with it, the onus is on you to have every single person who was in the game write into Riot Support and rescind their report (if they reported) or confirm that they would not have reported you for the action. Even then, considering there was originally a valid report, it is up to the determination of the Support agent to decide to either uphold or rescind the ban - they will base this on the circumstances.

The bottom line will be that you did something against the rules, and at least one player reported you for it - thus even if that player now regrets reporting you, they were affected by it enough at the time to decide to report you. But there have been an extremely rare case or two where a player gets all others in the game to confirm they would not have reported and/or rescind their reports and Riot decides to remove the ban.

DarkBalls1 votes

It doesnt change the fact that riot should review each case individually and not leave the work to some automated bots. One of my games i was literally reported for repeatedly invading enemy team and shutting them down completely. He started calling me "Harstuck", that i had "49% winrate", and that i had a "2/8" average on khazix. I told her "You got fucked by a hardstuck with 49% win rate and a 2/8 average on khazix, feelsbad". I dont know whether that counts as flaming, and if it does then i know i have no hope of getting unbanned and have lost all hope in riot employees for actually coming up with this fucked, ridiculous system.

RallerenP1 votes

After a week it would take a literal month for Riot to review a report. The bot almost NEVER acts wrongly. The bot is consistent, fair, and passes the EXACT same judgement as Riot themselves would if reviewed manually. (Alteast in 99% of cases)

Post chatlogs and we can discuss you're part of the 1% where the system acted wrongly.

DarkBalls1 votes

DarkBalls: ty DarkBalls: aatrox move al il sooner dude your lane was pushed too DarkBalls: i dont speak baguette DarkBalls: 0/2/0 clearly other way around my surrendering friendo DarkBalls: gj bot damn DarkBalls: NICE DarkBalls: sacre blue DarkBalls: lets get drag DarkBalls: wow DarkBalls: thought yall were gonna get that one oops DarkBalls: for? DarkBalls: nah i shouldve waited greeded out like a pig myself DarkBalls: shes terrible but is she flaming?¿ DarkBalls: je ne parles pas anglais DarkBalls: yikes DarkBalls: you got destroyed by 49% win rate hardstuck plat DarkBalls: feels bad DarkBalls: Feels bad DarkBalls: mistakes were made DarkBalls: write it down DarkBalls: in 6 months ill be back in diamond at least DarkBalls: in 6 months eve will be perma banned if she k eeps inting like this DarkBalls: yes youre the special snowflake in this game, youre going to lcs buddy DarkBalls: reach for the stars DarkBalls: yeah im garbage at kha DarkBalls: how did you get fdestroyed DarkBalls: WOOOH DarkBalls: I DID IT MOM DarkBalls: GE GEEE

The other 2 games i was in the wrong, although i responded negatively to other people flaming me and my premade. I got carried away and shouldn't have acted that way. I dont think its permaban worthy flame but i still understand why a bot would deem it as punishable.

RallerenP1 votes

You already had a 14 day ban, right? The next punishment is a permaban, no matter if you flame just a little bit, or alot.

You were abusive in this one game, and for some reason you didn't post the others. This game alone would warrant a punishment, and you were even provided with 2 more games

The system didn't act wrongly in this case. This is punishable behaviour as Riot defines it.

DarkBalls1 votes

what part of this game makes me worthy of a permaban? Enlighten me please cause if this is enough to get permabanned then theres no way in hell that only 0.006% of people would get banned.

RallerenP1 votes

I looked it over again and I must admit, alone this wouldn't warrant punishment.

But it will contribute to one. Mind you not alot, but very slightly. (It could also have been included because of something you said in champ select or after game lobby).

Nevertheless it's irellevant. The system decided that along with the other two games, it was enough to warrant a punishment. Not a permaban but a just a punishment. BUT because you already had a 2-week ban (I assume?) you already wasted your chances, and Riot decided to permaban you.

DarkBalls1 votes

Yeah i shuoldve taken the warnings, to me permaban looked so far off personally. Everyone i know who was permabanned was flaming nonstop and saying racist, anti-sematic and things that are straght up fked up. I never did that, just insulted people who flamed me first, but i get how it counts as negative. Regret it though, lost my 6 year account, had it since i was a kid, lot of memories. Pray that riot will at some point do a "second-chance" thing and release accounts on probation

HalcyonDweller2 votes

The system is cumulative, for minor offenses you get a 10 game chat restriction, then after another offense you get a 25-game chat restriction, then a 14-day ban, and then last is the permanent ban. Egregious behaviors can cause you to skip levels in this system, but otherwise you will get 3 chances before facing a permanent ban.

It's not about whether or not your behavior this time was explicitly bad enough to warrant a permanent ban, it is instead about what it reveals about you when all your other punishments are taken into consideration as well. By this point they expect you to have realized that something was wrong with your behavior, and they expect you to have figured it out and done something about it. If you reached this point and were still behaving in punishable ways, Riot sees that as a sign that you were either unwilling or way too slow at reforming to be allowed to remain in the game and continue to exhibit behaviors that make the game a crappy experience for others.

Also, just an important point, since you said this was in part because you were telling the enemy team what the Gangplank player said so that they could report him... Reports don't stack, it only takes one report to flag the game for review when that player gets reviewed by the IFS. Thus there is no reason for you to ask others to help report the person, or worse, to repeat what you thought was banworthy that the other person said. It only takes one report, so don't call attention to the troll, mute them and quietly report them yourself after the game.

Chermorg1 votes

The thing is is that the bot (Instant Feedback System) is more consistent than it was when you had thousands of players participating in Tribunal - meaning that it is much more likely to treat two almost identical chats the same way and not treat different players differently.

Furthermore, the IFS is much faster than Tribunal - it is literally impossible for even thousands of players to review each case in a timely manner.

Lastly, the IFS is extremely accurate - the false punishment percentage is much less than 0.5% - meaning that if you take 100 punished players, it is more likely all punishments were correct than it is to even have one improper punishment.


If you want manual review, please do not hesitate to contact Support - since you haven't posted your chat logs we can't really tell you what your chances are, but if your ban was truly improper they will reverse it.

Keep in mind that repeating things others say, if what they say is toxic, is not an excuse for saying toxic things. Just because someone called you "hardstuck" does not mean it's okay for you to call anyone that - even yourself. Regardless of who you are calling that, or who it's directed towards, it still increases the amount of negativity in the game. That being said, if all you said was that one time, your ban would probably be overturned. It is based on the entirety of your log, however, and not bits and pieces of it.

DarkBalls1 votes

I literally called myself hardstuck that game, no one else. Ill post that game log here again: DarkBalls: ty DarkBalls: aatrox move al il sooner dude your lane was pushed too DarkBalls: i dont speak baguette DarkBalls: 0/2/0 clearly other way around my surrendering friendo DarkBalls: gj bot damn DarkBalls: NICE DarkBalls: sacre blue DarkBalls: lets get drag DarkBalls: wow DarkBalls: thought yall were gonna get that one oops DarkBalls: for? DarkBalls: nah i shouldve waited greeded out like a pig myself DarkBalls: shes terrible but is she flaming?¿ DarkBalls: je ne parles pas anglais DarkBalls: yikes DarkBalls: you got destroyed by 49% win rate hardstuck plat DarkBalls: feels bad DarkBalls: Feels bad DarkBalls: mistakes were made DarkBalls: write it down DarkBalls: in 6 months ill be back in diamond at least DarkBalls: in 6 months eve will be perma banned if she k eeps inting like this DarkBalls: yes youre the special snowflake in this game, youre going to lcs buddy DarkBalls: reach for the stars DarkBalls: yeah im garbage at kha DarkBalls: how did you get fdestroyed DarkBalls: WOOOH DarkBalls: I DID IT MOM DarkBalls: GE GEEE

Also, i understnad using bots for chat restricts and smaller bans. But if it truly is only "0.006% of players" that get perma banned, thats roughly 1200 players (considering 20million people even play enough to get banned). 1200 players is a substantially small amount that should be worthy of manual review.

Herald Est Mors1 votes

Sounds like a bunch of pansy ass little kids play this game if that's the case. "I don't like what he said so I don't want him to play everrrrr again wahhhhhhhhh". Its literally what people who defend the permaban system are like. oh he offended me, well mute and ban then, don't be a little bitch and report and make it so all the time they spent playing is for nothing. I have two permabanned accounts and its ridiculous that permabanning is even allowed in a game where everybody gets mad because the game is hardly ever balanced. Bro, I don't know how you became the Riotee commenter but you have the copy paste point of view that every other sensitive little kid has when they don't agree with people typing on their keyboard words they don't wanna hear

Asterfix2 votes

[{quoted}](name=Herald Est Mors,realm=NA,application-id=ZGEFLEUQ,discussion-id=s72E9EJV,comment-id=00010001,timestamp=2018-03-16T22:29:53.654+0000)

Sounds like a bunch of pansy ass little kids play this game if that's the case. "I don't like what he said so I don't want him to play everrrrr again wahhhhhhhhh". Its literally what people who defend the permaban system are like. oh he offended me, well mute and ban then, don't be a little bitch and report and make it so all the time they spent playing is for nothing. I have two permabanned accounts and its ridiculous that permabanning is even allowed in a game where everybody gets mad because the game is hardly ever balanced. Bro, I don't know how you became the Riotee commenter but you have the copy paste point of view that every other sensitive little kid has when they don't agree with people typing on their keyboard words they don't wanna hear

The system is in place so that people dont use racial slurs or hate speech, which are things normal people would get offended by if talking to them in real life. Stuff like "you're being an idiot" or "stop feeding dude you're bad" won't get you permabanned. So maybe you have 2 permabanned accounts because you're a terrible person and shouldn't be playing a TEAM BASED GAME where COOPERATION WITH OTHER PEOPLE IS IMPORTANT.

Herald Est Mors1 votes

did you just call me a terrible person, sorry bro but that's a report, have fun with the 25 game chat ban. Think that's a joke, that's how the system is. Go ahead and respond, say anything to defend yourself, and that's another report, have fun with the dishonorable. Oh, you got killed by a 30/0 Yasuo and said, "wow he is so fed". That's a report from whoever on your team had a lot of deaths, and boom perma ban. How about you actually look up what can cause a perma ban, its not just hate speech and racial slurs. I have bans because when people flame, I flame back. Funnest part of league is having a roast off, but Riot doesn't like that at all.

Asterfix1 votes

[{quoted}](name=Herald Est Mors,realm=NA,application-id=ZGEFLEUQ,discussion-id=s72E9EJV,comment-id=0001000100000000,timestamp=2018-03-16T22:39:27.593+0000)

did you just call me a terrible person, sorry bro but that's a report, have fun with the 25 game chat ban. Think that's a joke, that's how the system is. Go ahead and respond, say anything to defend yourself, and that's another report, have fun with the dishonorable. Oh, you got killed by a 30/0 Yasuo and said, "wow he is so fed". That's a report from whoever on your team had a lot of deaths, and boom perma ban. How about you actually look up what can cause a perma ban, its not just hate speech and racial slurs. I have bans because when people flame, I flame back. Funnest part of league is having a roast off, but Riot doesn't like that at all.

You don't get permabanned for flaming unless it's a constant thing and after the first 2 steps in punishment. If you have 1 game where you're like "man you guys really fed that yasuo, i guess it's gg" nothing is going to happen to you because that's not going to offend anybody. Calling somebody an idiot or useless will give you a ding but it wont give you a permaban immediately you have to constantly be typing things like that in various games despite having a previous chat restriction and a 14 day suspension. I have never even had a chat restriction because instead of turning on my teammates i just tell them what they did wrong. "how'd we lose that 5v5?" "well i'm the adc, none of you stopped the jungler and support from collapsing on me and i died, without me the resulting 4v5 was a guaranteed loss." Even if they start flaming me and i flame back it's angry banter. reports will roll through, we'll both get bad behavior dings on our accounts despite being decent players the rest of the time and it won't really matter in the long run.

Herald Est Mors1 votes

Every report matters, and if the machine agrees, it agrees and you feel the punishment. you saying that it being just banter doesn't matter to a system that doesn't check for context.

redniwediS1 votes

You've got it backward mate. The pansy ass little kids are being removed because they keep running their mouths and getting into trouble, while the adults are telling them to go play outside.

Grow a thicker skin and stop letting words and poor play bother you so much.

Herald Est Mors1 votes

Now you've got it backwords, adults don't cry over people saying mean things to them. nice try on that analogy thou, but it doesn't work for this case. poor play and words don't bother me, that's my point, that they shouldn't bother you. Seeing people get perma's for being toxic is what gets me. Then again youre probably one of the players who reports at the slightest amount of "out of line" behavior. Pansy ass

redniwediS2 votes

I only report anyone who has temper tantrums in my games. A little banter is fine, but the people who can't show respect to others should be removed.

Adults don't cry, and I have yet to see "toxic" behavior that isn't the perfect example of a manchild crying. Grow up mate, rules are not that hard to follow.

Herald Est Mors1 votes

well okay, guess there isn't a point arguing with somebody who only responds with something meaningless than trys to insult me as a player. Well played, you've done nothing but stall out this chat and got nothing from it.

redniwediS1 votes

Just continuing what you started here mate. Have a good day.

ModPeriscope2 votes

You don't need to broadcast to everyone what someone else says; that just perpetuates what they say. It only takes one report to trigger a review of someone's chat. Mute, report, and move on.

whyusmurfinb1 votes

post chat log show proof to riot when you send ticket

redniwediS1 votes

Repeating toxic things is doing two things; it's placing triggers for the automated system in chat, and it's prolonging the toxic behavior of whoever you're talking about.

I recommend making a support ticket where you politely explain the situation, but if you have a history at going at it with toxic people you're not exactly being a positive player. If it doesn't work out for you good luck on your next account, and make sure to use the mute button instead of talking about toxic players in game.

Asterfix1 votes

I feel like Permabanning people who have played for a while should at least be reviewed by a human at some point. I've had my account forever, never had a suspension or even a warning and i'd be pretty pissed off if I got banned for use of foul language or because i was rude to a teammate or an enemy. I mean if someone says so racist remarks or uses hate speech and advises suicide they should probably definitely permabanned regardless of time / money spent on their account but like, having bad behavior, being rude or calling people variations of "idiotic" doesn't seem permaban worthy.

However I feel like because you repeated what this player was saying was a bad move on your part. Instead use terms like "he's using racial slurs" or "report him for hate speech please"

DarkBalls1 votes

Indeed I could've been smarter about it, but when i talk i always assume that someone will look at both sides of the conversation and see who is in the wrong. Its a bad habit considering their way of judging someone's punishment, but i still think its highly unfair. If someone calles my mother a whore and insults me for 20minutes nonstop, i should have the right to say "fuck you" without fear of getting permabanned cause they have a bot with a restless banning trigger finger.

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