Does anybody actually go over reports?

KataKenshin··3 votes·1,388 views

The Tribunal System is apparently, to my understanding run by non paid workers. Its done by the community yes? Well I have a question for you guy. Why are you letting this community run a tribunal system that is corrupt and bans people who shouldn't be deserved to be banned. For instance, I just played a game. I did poorly in the mid lane. I had two not one but TWO teammates who were a duo and decided to put the blame on me for doing poorly. Now, they got the entire game to report me based off me doing poorly. I got banned for it literally 30 seconds afterwards. So my question to you Riot Games, is why.. Why do you let this happen. People in this community are literally egging people on. Even when they are muted they get somebody else to harass a teammate as well. Why should people be banned when being falsely reported by an entire game? With this, it is impossible for a "Tribunal Jury" to read through the entire chat in under 1 minute. What I honest to god think is that riot games has a system to where if somebody gets reported enough even if its not violating the "Summoners Code" they have a 100% chance of getting banned. Lets says 7 people report you for verbal abuse. Those 7 reports will not go to the tribunal for further investigation. Instead the account will receive an automatic ban due to the amount of people that reported your account in one game. So what happens when somebody gets falsely reported?

26 Comments

Deep Terror Nami5 votes

The system is automated. It scans your chat logs (for verbal abuse reports) for the behavior. While you might think "A machine can't know how to do that!" it is actually very good at its job; technology is a lot better than people give it credit today. The chance of the system punishing you for false reports is almost impossible.

The real problem is that some people are behaving in a manner that they think is ok, but is considered unacceptable by the vast majority of the community. Retaliation is not accepted as an excuse for being toxic; if you have an issue with another player, please mute them, and report if need be. Getting into an argument will never improve the situation, and almost always creates new problems or makes the current one worse.

KataKenshin3 votes

You're kidding right? I said nothing at all in this game except stop harassing me. So please tell me how its impossible. They need to fix the tribunal system, get off their butts and pay people to actually do the work and reviews not some machine that only reads your logs and not the entire game

Deep Terror Nami3 votes

You're kidding right?

If you think you did nothing wrong, I'd suggest posting your reform card. I'd be happy to take a look at it and point out if there was anything that may have validated the reports against you.

That said, while the automated system is very accurate, it is possible for a mistake to happen. If you want to contest the ban you can always submit a Support Ticket.

KataKenshin3 votes

I have submitted tickets constantly. All I get is an Automatic e-mail from your dumb machines that reads "Your account has been permanently suspended, under no circumstance will we un ban the account. Also a major problem with this system is there is nobody you can call for these situations.

Deep Terror Nami3 votes

The response is not automated. The Support specialist that answered your ticket has merely determined that the copy-paste covers everything necessary after having reviewed your situation. You are not going to get a different response just because they typed it out a little differently. Sorry.

KataKenshin3 votes

You're lying. Ive done the research and I found a number to the headquarters and asked them myself. I get an automated e-mail every time. There is no copy paste. No person going over reviews. Not a damn thing for the tribunal system. Another account of mine just got banned (good thing i have a lot of them) over saying 1 thing. Bg. Now i got a few reports from it for being "toxic" and again in 30 seconds i was banned for saying 1 thing.

Bag o Cats4 votes

Chat logs?

KataKenshin3 votes

wish i could show u the entire game instead of just my chat logs. Wheres the other players logs. Where can i get the entire games logs.

Bag o Cats4 votes

The other players' chat logs were displayed to them if what they said ended up giving THEM a ban. If it was really that bad, then what you need to do is mute them, report them at the end of the match, and move on with your life. If you had stuck with that, then they would have been the ones qqing on the boards and you would still be playing.

Now, according to you you were banned for only saying 1 thing. Chat logs?

KataKenshin3 votes

Its not going to help regardless. Im here for the issue of fixing the tribunal not getting my accounts un banned. They wont unban any account under ANY circumstances. So what validation would I get by posting logs? My point being here is this system is a failure at actually stopping the root problem.

Bag o Cats4 votes

Two reasons for me. The first is to help you understand what not to say and avoid future bans. Sometimes peer review can be helpful since I highly doubt you enjoy dealing with the punishment system.

As for the second reason... I'm not gonna bullshit you on this one. It's also about you putting your money where your mouth is. You said that you only said one thing to warrant a punishment and you still haven't posted your logs. That usually tips people off that you aren't quite as innocent as you let on to be. Whether that's the truth or not, it doesn't make a difference to me. However, you posted this on a public forum for all to see for a reason, correct?

KataKenshin2 votes

Game 1 Lvl100 Mawile: and no keystone Lvl100 Mawile: LOL! Lvl100 Mawile: but yea katakenshin is now gone. Lvl100 Mawile: leash him xD Lvl100 Mawile: LOW LVL GANK INV! Lvl100 Mawile: LOL Lvl100 Mawile: cant believe that worked. Lvl100 Mawile: gj Lvl100 Mawile: thought u were going to leave me for a second xD Lvl100 Mawile: yeah i know xD Lvl100 Mawile: love how it goes on cd when u jump (my q) Lvl100 Mawile: same got it for cheap Lvl100 Mawile: why is riven mid.. Lvl100 Mawile: cant handle gnar riven? Lvl100 Mawile: ... Lvl100 Mawile: wtf man.. im so sorry.. wtf Lvl100 Mawile: thats some shitty news. Lvl100 Mawile: Bg.

KataKenshin2 votes

Now I have said some pretty ban worthy things since season 1. This right here.. i shouldnt have been banned for. I got 7 reports on this in 1 game. Just got off a suspension for 2 weeks. (14 days) I play one game with buddies and i get perm banned for this. Wp riot.

Bag o Cats3 votes

I was actually referring to the link that you're sent for an actual reform card. Like this one: http://link.email.riotgames.com/YesConnect/HtmlMessagePreview?ZzSGx7GkiF%2BOw/43DdTN34RfGaeDYZLzZprUd7%2BGxN4=.enc&msgVersion=web ((using this as an example since someone else already posted it on the boards))

KataKenshin2 votes

Permanent Account Suspension

Lvl100 Mawile,

Your account has received a permanent suspension following an extensive audit of in-game behavior within recent League of Legends matches.

Here are some chat logs that were identified as negative by other players in the community.

Lvl100 Mawile: and no keystone
Lvl100 Mawile: LOL!
Lvl100 Mawile: but yea katakenshin is now gone.
Lvl100 Mawile: leash him xD
Lvl100 Mawile: LOW LVL GANK INV!
Lvl100 Mawile: LOL
Lvl100 Mawile: cant believe that worked.
Lvl100 Mawile: gj
Lvl100 Mawile: thought u were going to leave me for a second xD
Lvl100 Mawile: yeah i know xD
Lvl100 Mawile: love how it goes on cd when u jump (my q)
Lvl100 Mawile: same got it for cheap
Lvl100 Mawile: why is riven mid..
Lvl100 Mawile: cant handle gnar riven?
Lvl100 Mawile: ...
Lvl100 Mawile: wtf man.. im so sorry.. wtf
Lvl100 Mawile: thats some shitty news.
Lvl100 Mawile: Bg.

Your behavior means you are no longer welcome in the League of Legends community.

Bag o Cats3 votes

As I said, I was looking more for an actual link to your card. ((I think it's supposed to be sent via email?)) It's easier to make sure nothing's doctored out of those. I'm not calling you dishonest, but this is an internet forum.

This is especially true since I can't really see anything in the pasted text that would actually be punishable. Not even the 'one thing' that you mentioned.

KataKenshin3 votes

The one thing that i said even remotely close to negative behavior is "Bg." So why was I Expelled? because of the quantity of reports not the quality.

Bag o Cats3 votes

I'm not even sure BG on its own would warrant a punishment, but I'm afraid that I'm not sure that's all there is without an actual link to your reform card. Especially since you already brought it up to Riot. Could you past the actual link and not just copy the text?

Spend as much time on the internet as I have an you get cynical and bitchy. I'm an excellent example of this.

Bag o Cats3 votes

Adding to my previous response, I can't help but feel that there's no way that that can be all that there was to it as this was a response you gave to someone earlier on the reply chain.

{quoted}

You're kidding right? I said nothing at all in this game except stop harassing me. So please tell me how its impossible. They need to fix the tribunal system, get off their butts and pay people to actually do the work and reviews not some machine that only reads your logs and not the entire game

Where was that in the logs that you posted?

KataKenshin1 votes

If you notice... this account is "KataKenshin" This account isnt "Lvl100 Mawile". Why your nose is so big... ill never know. If you would like we can talk about the tribunal system and not my chat logs. I admit I am a bit of a toxic player. Not in the sense of being a complete ass to teammates or others just greifing, saying im bad, bringing negative attention to myself basically. On the account of Mawiles ban. It shouldn't have happened. But now that it has, there is no un banning or anything. Im just going to move on to more accounts, and keep posting on the forums until the Tribunal gets noticed and fixed.

Bag o Cats3 votes

I'm aware. They're both played by you though, correct? Are we talking about multiple bans then?

One of the reasons that the chat logs were so important is to determine whether the automated ban system that's being discussed was actually working. Seeing as how you still refuse to post the link and you're now admitting that you're a bit of a toxic player, I can only assume that yes, it's working exactly as intended. You're always free to prove me wrong by posting the actual link though.

Thank you for the nose comment, by the way. I've been growing it all my life. Not sure how it applies to the conversation though. ;)

KataKenshin2 votes

I admitted to that multiple times this post if you knew how to read. I never got a link nor do I see one on my e-mail. All I see is the scripts they sent and when i log onto league i get the chat box where i can copy and paste. Ive never gotten a "card" or whatever you are talking about. So please try again. Doesnt matter if its wrong or right, not to you at least. I gave you what was sent to me plain and posted. You have no say/authority over the matter regardless. Maybe my problem is giving into trolls instead of being one. Seems like being a troll gives you less of a chance of being banned now a days. With this system how can you ban people for intent feeding?

KataKenshin3 votes

Your tribunal system used to be great. give chat restrictions, and it knew the difference between a person greifing over a bad game or just being blatantly rude and making the game un-enjoyable. Guess the good times in league are over. Im a season 1 player. Spent over $1500 in skins, champs, and merchandise. I am also going to voicing this subject quite a bit for the next couple months or so.

ButtheCatCameBak3 votes

The system is not perfect. It's not even a little decent. It lets in game griefing go quite easily and trolls know it. The system is a failure at actually stopping the root problem. You'll notice how quickly Riot stopped talking about what they were doing to stop intentional feeders.

KataKenshin3 votes

Exactly. Riot needs to get off their butts and fix something thats not on the rift.

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